Goodwill

In 2011, the Company acquired Auto Knight, eReinsure, PBG, and Magna, increasing goodwill by a total of $36.1 million. The Company sold CIRG, decreasing goodwill by $1.3 million.

During 2011, the Company determined final valuations for the 2010 acquisitions of Continental and United. The final valuations resulted in a total decrease in goodwill of $10.3 million. The December 31, 2010 balance of goodwill has been revised to include the effect of these measurement period adjustments, in accordance with accounting requirements under ASC 805.



Changes in goodwill balances by segment are as follows:	Payment Protection		BPO			Brokerage			Total
Balance at January 1, 2010	$	23,405	$	10,239		$	29,917		$	63,561
Goodwill acquired during 2010	10,008		—			478			10,486
Balance at December 31, 2010	33,413		10,239			30,395			74,047
Segment reclassifications	—		(1,337		)	1,337			—
Goodwill disposed of during 2011	—		—			(1,337		)	(1,337		)
Goodwill acquired during 2011	3,219		6,730			26,138			36,087
Balance at December 31, 2011	$	36,632	$	15,632		$	56,533		$	108,797