Revenue - Disaggregation of Revenue (Details) - USD ($)	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenue from contract with customer, excluding assessed tax	$ 18,955,672	$ 20,099,695
United States
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenue from contract with customer, excluding assessed tax	17,358,167	18,082,218
Canada
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenue from contract with customer, excluding assessed tax	1,597,505	2,017,477
Managed Services Revenue
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenue from contract with customer, excluding assessed tax	15,432,868	17,594,124
SaaS Services Revenue
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenue from contract with customer, excluding assessed tax	3,412,964	2,448,024
Legacy Workflow Fees
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenue from contract with customer, excluding assessed tax	156,119	216,173
Marketplace Spend Fees
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenue from contract with customer, excluding assessed tax	1,270,560	1,080,609
License Fees
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenue from contract with customer, excluding assessed tax	1,986,285	1,151,242
Other Revenue
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenue from contract with customer, excluding assessed tax	$ 109,840	$ 57,547