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Segment Information - Reconciliation of Segment Loss from Operations to Consolidated Loss from Operations (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Segment Reporting Information [Line Items]        
Total loss from operations $ (77,128) $ (42,540) $ (195,193) $ (118,289)
Corporate and other expenses        
Segment Reporting Information [Line Items]        
Total loss from operations (28,072) (12,943) (76,731) (38,778)
Product Segment | Operating Segments        
Segment Reporting Information [Line Items]        
Total loss from operations (46,243) (29,597) (115,649) (79,511)
Service segment | Operating Segments        
Segment Reporting Information [Line Items]        
Total loss from operations $ (2,813) $ 0 $ (2,813) $ 0