DeferredTaxAssetsDeferredIncome
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
For the quarterly period ended
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
For the transition period from to
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TELADOC HEALTH, INC.
QUARTERLY REPORT ON FORM 10-Q
For the period ended June 30, 2022
TABLE OF CONTENTS
1
PART I
FINANCIAL INFORMATION
ITEM 1. Financial Statements
TELADOC HEALTH, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except share and per share data, unaudited)
June 30, | December 31, | |||||
| 2022 |
| 2021 | |||
Assets | ||||||
Current assets: | ||||||
Cash and cash equivalents | $ | | $ | | ||
Short-term investments | | | ||||
Accounts receivable, net of allowance of $ |
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Inventories | | | ||||
Prepaid expenses and other current assets |
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Total current assets |
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Property and equipment, net |
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Goodwill |
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Intangible assets, net |
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Operating lease - right-of-use assets | | | ||||
Other assets |
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Total assets | $ | | $ | | ||
Liabilities and stockholders’ equity | ||||||
Current liabilities: | ||||||
Accounts payable | $ | | $ | | ||
Accrued expenses and other current liabilities |
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Accrued compensation |
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Deferred revenue-current | | | ||||
Advances from financing companies | | | ||||
Total current liabilities |
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Other liabilities |
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Operating lease liabilities, net of current portion | | | ||||
Deferred revenue, net of current portion | | | ||||
Advances from financing companies, net of current portion | | | ||||
Deferred taxes, net |
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Convertible senior notes, net | | | ||||
Commitments and contingencies (Note 10) | ||||||
Stockholders’ equity: | ||||||
Common stock, $ |
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Additional paid-in capital |
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Accumulated deficit |
| ( |
| ( | ||
Accumulated other comprehensive loss | ( | ( | ||||
Total stockholders’ equity |
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Total liabilities and stockholders’ equity | $ | | $ | |
See accompanying notes to unaudited condensed consolidated financial statements.
2
TELADOC HEALTH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS
(In thousands, except share and per share data, unaudited)
Quarter Ended June 30, | Six Months Ended June 30, |
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| 2022 | 2021 | 2022 | 2021 |
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Revenue | $ |
| $ |
| $ |
| $ |
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Expenses: | ||||||||||||||
Cost of revenue (exclusive of depreciation and amortization, which is shown separately below) |
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Operating expenses: | ||||||||||||||
Advertising and marketing |
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Sales |
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Technology and development |
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General and administrative |
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Acquisition, integration, and transformation costs |
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Depreciation and amortization |
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Goodwill impairment | ||||||||||||||
Total expenses | ||||||||||||||
Loss from operations |
| ( |
| ( |
| ( |
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Loss on extinguishment of debt |
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Other expense (income), net | ( | ( | ||||||||||||
Interest expense, net |
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Net loss before provision for income taxes |
| ( |
| ( |
| ( |
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Provision for income taxes |
| ( |
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| ( |
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Net loss | ( | ( | ( | ( | ||||||||||
Other comprehensive (loss) income, net of tax: | ||||||||||||||
Currency translation adjustment and other | ( | ( | ( | |||||||||||
Comprehensive loss | $ | ( | $ | ( | $ | ( | $ | ( | ||||||
Net loss per share, basic and diluted | ( | ( | ( | ( | ||||||||||
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Weighted-average shares used to compute basic and diluted net loss per share |
See accompanying notes to unaudited condensed consolidated financial statements.
3
TELADOC HEALTH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(In thousands, except share data, unaudited)
Accumulated | ||||||||||||||||||
Additional | Other | Total | ||||||||||||||||
Common Stock | Paid-In | Accumulated | Comprehensive | Stockholders’ | ||||||||||||||
| Shares |
| Amount |
| Capital |
| Deficit |
| Gain (Loss) |
| Equity | |||||||
Balance as of March 31, 2022 | | $ | | $ | | $ | ( | $ | ( | $ | | |||||||
Exercise of stock options | | | | | | | ||||||||||||
Issuance of common stock upon vesting of restricted stock units | | | ( | | | ( | ||||||||||||
Issuance of stock under employee stock purchase plan | | | | | | | ||||||||||||
Issuance of common stock for 2025 Notes | | | | | | | ||||||||||||
Equity portion of extinguishment of 2025 Notes | | | ( | | | ( | ||||||||||||
Stock-based compensation | | | | | | | ||||||||||||
Other comprehensive loss, net of tax | | | | | ( | ( | ||||||||||||
Net loss | | | | ( | | ( | ||||||||||||
Balance as of June 30, 2022 | | $ | | $ | | $ | ( | $ | ( | $ | | |||||||
Balance as of December 31, 2021 | | $ | | $ | | $ | ( | $ | ( | $ | | |||||||
Cumulative effect adjustment due to adoption of ASU 2020-06 (see Note 2) | | | ( | | | ( | ||||||||||||
Exercise of stock options | | | | | | | ||||||||||||
Issuance of common stock upon vesting of restricted stock units | | | ( | | | | ||||||||||||
Issuance of stock under employee stock purchase plan | | | | | | | ||||||||||||
Issuance of common stock for 2025 Notes | | | | | | | ||||||||||||
Equity portion of extinguishment of 2025 Notes | | | ( | | | ( | ||||||||||||
Stock-based compensation | | | | | | | ||||||||||||
Other comprehensive loss, net of tax | | | | | ( | ( | ||||||||||||
Net loss | | | | ( | | ( | ||||||||||||
Balance as of June 30, 2022 | | $ | | $ | | $ | ( | $ | ( | $ | | |||||||
Balance as of March 31, 2021 | | $ | | $ | | $ | ( | $ | | $ | | |||||||
Exercise of stock options | | | | | | | ||||||||||||
Issuance of common stock upon vesting of restricted stock units | | | ( | | | ( | ||||||||||||
Issuance of stock under employee stock purchase plan | | | | | | | ||||||||||||
Issuance of common stock for 2025 Notes | | | | | | | ||||||||||||
Equity portion of extinguishment of 2025 Notes | | | ( | | | ( | ||||||||||||
Stock-based compensation | | | | | | | ||||||||||||
Other comprehensive income, net of tax | | | | | | | ||||||||||||
Net loss | | | | ( | | ( | ||||||||||||
Balance as of June 30, 2021 | | $ | | $ | | $ | ( | $ | | $ | | |||||||
Balance as of December 31, 2020 | | $ | | $ | | $ | ( | $ | | $ | | |||||||
Exercise of stock options | | | | | | | ||||||||||||
Issuance of common stock upon vesting of restricted stock units | | | ( | | | ( | ||||||||||||
Issuance of stock under employee stock purchase plan | | | | | | | ||||||||||||
Issuance of common stock for 2022 Notes | | | | | | | ||||||||||||
Equity portion of extinguishment of 2022 Notes | | | ( | | | ( | ||||||||||||
Issuance of common stock for 2025 Notes | | | | | | | ||||||||||||
Equity portion of extinguishment of 2025 Notes | | | ( | | | ( | ||||||||||||
Recovery of excess common stock issued for acquisition | ( | ( | ( | | | ( | ||||||||||||
Stock-based compensation | | | | | | | ||||||||||||
Other comprehensive loss, net of tax | | | | | ( | ( | ||||||||||||
Net loss | | | | ( | | ( | ||||||||||||
Balance as of June 30, 2021 | | $ | | $ | | $ | ( | $ | | $ | |
See accompanying notes to unaudited condensed consolidated financial statements.
4
TELADOC HEALTH, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands, unaudited)
Six Months Ended June 30, |
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| 2022 | 2021 |
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Operating activities: |
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Net loss | $ | ( | $ | ( | ||||
Adjustments to reconcile net loss to net cash provided by operating activities: | ||||||||
Goodwill impairment | | | ||||||
Depreciation and amortization |
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Depreciation of rental equipment | | | ||||||
Amortization of right-of-use assets | | | ||||||
Provision for allowances |
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Stock-based compensation |
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Deferred income taxes |
| ( |
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Accretion of interest | | | ||||||
Loss on extinguishment of debt |
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Gain on sale of investment | | ( | ||||||
Other, net | | | ||||||
Changes in operating assets and liabilities: | ||||||||
Accounts receivable |
| ( |
| ( | ||||
Prepaid expenses and other current assets |
| ( |
| ( | ||||
Inventory | | ( | ||||||
Other assets |
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Accounts payable |
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Accrued expenses and other current liabilities |
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Accrued compensation |
| ( |
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Deferred revenue | | | ||||||
Operating lease liabilities | ( | ( | ||||||
Other liabilities |
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Net cash provided by operating activities |
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Investing activities: | ||||||||
Capital expenditures |
| ( |
| ( | ||||
Capitalized software |
| ( |
| ( | ||||
Proceeds from marketable securities | | | ||||||
Proceeds from the sale of investment | | | ||||||
Acquisitions of businesses, net of cash acquired |
| ( |
| ( | ||||
Other, net | | | ||||||
Net cash used in investing activities |
| ( |
| ( | ||||
Financing activities: | ||||||||
Net proceeds from the exercise of stock options |
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Repurchase of 2022 Notes |
| ( |
| ( | ||||
Proceeds from advances from financing companies | | | ||||||
Payment against advances from financing companies | ( | ( | ||||||
Proceeds from employee stock purchase plan |
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Cash received for withholding taxes on stock-based compensation, net | | | ||||||
Other, net | ( | ( | ||||||
Net cash provided by financing activities |
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Net (decrease) increase in cash and cash equivalents |
| ( |
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Foreign exchange difference | ( | | ||||||
Cash and cash equivalents at beginning of the period |
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Cash and cash equivalents at end of the period | $ | | $ | | ||||
Income taxes paid | $ | | $ | | ||||
Interest paid | $ | | $ | |
See accompanying notes to unaudited condensed consolidated financial statements.
5
TELADOC HEALTH, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Note 1. Organization and Description of Business
Teladoc Health, Inc., together with its subsidiaries, is referred to herein as “Teladoc Health,” or the “Company,” and is the global leader in whole person virtual care, forging a new healthcare experience with better convenience, outcomes, and value. The Company’s mission is to empower all people everywhere to live their healthiest lives by transforming the healthcare experience.
The Company was incorporated in the State of Texas in June 2002 and changed its state of incorporation to the State of Delaware in October 2008. Effective August 10, 2018, Teladoc, Inc. changed its corporate name to Teladoc Health, Inc. The Company’s principal executive office is located in Purchase, New York.
On October 30, 2020, the Company completed the merger with Livongo Health, Inc. (“Livongo”), a transformational opportunity to improve the delivery, access and experience of chronic healthcare for individuals around the world.
On July 1, 2020, the Company completed the acquisition of InTouch Technologies, Inc. (“InTouch”), a leading provider of enterprise telehealth solutions for hospitals and health systems.
Note 2. Basis of Presentation and Principles of Consolidation
The accompanying unaudited condensed consolidated financial statements for the six months ended June 30, 2022 and 2021, in the opinion of management, reflect all adjustments (consisting of normal recurring accruals) necessary for a fair presentation of the condensed consolidated results of operations, financial position and cash flows of Teladoc Health for the periods presented. However, the financial results for interim periods are not necessarily indicative of the results that may be expected for a full fiscal year or for any other future period.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles (“GAAP”) in the United States (“U.S.”) have been omitted or condensed pursuant to the rules and regulations of the U.S. Securities and Exchange Commission (“SEC”). The information in this report should be read in conjunction with the Company’s Annual Report on Form 10-K filed with the SEC for the fiscal year ended December 31, 2021 (the “2021 Form 10-K”), which includes a complete set of footnote disclosures, including the Company’s significant accounting policies.
These financial statements include the results of Teladoc Health, as well as
Teladoc Health Medical Group, P.A., formerly Teladoc Physicians, P.A. (“THMG”), is party to several Services Agreements by and among it and the professional associations and professional corporations pursuant to which each professional association and professional corporation provides services to THMG. Each professional association and professional corporation is established pursuant to the requirements of its respective domestic jurisdiction governing the corporate practice of medicine.
The Company holds a variable interest in the THMG Association which contracts with physicians and other health professionals in order to provide services to the Company. The THMG Association is considered a variable interest entity (“VIE”) since it does not have sufficient equity to finance its activities without additional subordinated financial support. An enterprise having a controlling financial interest in a VIE must consolidate the VIE if it has both power and benefits—that is, it has (1) the power to direct the activities of a VIE that most significantly impact the VIE’s economic performance (power) and (2) the obligation to absorb losses of the VIE that potentially could be significant to the VIE or the right to receive benefits from the VIE that potentially could be significant to the VIE (benefits). The Company has the power and rights to control all activities of the THMG Association and funds and absorbs all losses of the VIE and appropriately consolidates the THMG Association.
6
Total revenue and net income (loss) for the VIE were $
Business Combinations
The Company accounts for its business combinations using the acquisition method of accounting. The purchase price is attributed to the fair value of the assets acquired and liabilities assumed. Transaction costs directly attributable to the acquisition are expensed as incurred. Identifiable assets and liabilities acquired or assumed are measured separately at their fair values as of the acquisition date. The excess of the purchase price of acquisition over the fair value of the identifiable net assets of the acquiree is recorded as goodwill. The results of businesses acquired in a business combination are included in the Company’s condensed consolidated financial statements from the date of acquisition.
When the Company issues stock-based or cash awards to an acquired company’s stockholders, the Company evaluates whether the awards are consideration or compensation for post-acquisition services. The evaluation includes, among other things, whether the vesting of the awards is contingent on the continued employment of the acquired company’s stockholders beyond the acquisition date. If continued employment is required for vesting, the awards are treated as compensation for post-acquisition services and recognized as expense over the requisite service period.
Determining the fair value of assets acquired and liabilities assumed requires management to use significant judgment and estimates, including the selection of valuation methodologies, estimates of future revenue and cash flows, discount rates and selection of comparable companies. The estimates and assumptions used to determine the fair values and useful lives of identified intangible assets could change due to numerous factors, including market conditions, technological developments, economic conditions, and competition. In connection with determination of fair values, the Company may engage a third-party valuation specialist to assist with the valuation of intangible and certain tangible assets acquired and certain obligations assumed. Acquisition-related transaction costs incurred by the Company are not included as a component of consideration transferred but are accounted for as an operating expense in the period in which the costs are incurred.
Use of Estimates
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the condensed consolidated financial statements and accompanying notes. The Company bases its estimates on historical experience, current business and economic factors, and various other assumptions that the Company believes are necessary to form a basis for making judgments about the carrying values of assets and liabilities, the recorded amounts of revenue and expenses, and the disclosure of contingent assets and liabilities. The Company is subject to uncertainties such as the impact of future events, economic and political factors, and changes in the Company’s business environment; therefore, actual results could differ from these estimates. Accordingly, the accounting estimates used in the preparation of the Company’s condensed consolidated financial statements will change as new events occur, as more experience is acquired, as additional information is obtained, and as the Company’s operating environment evolves. The Company believes that estimates used in the preparation of these condensed consolidated financial statements are reasonable; however, actual results could differ materially from these estimates.
Changes in estimates are made when circumstances warrant. Such changes in estimates and refinements in estimation methodologies are reflected in reported results of operations; if material, the effects of changes in estimates are disclosed in the notes to the condensed consolidated financial statements.
Significant estimates and assumptions by management affect areas including the carrying value and useful life of long-lived assets (including intangible assets), the carrying value of goodwill, the capitalization and amortization of software development costs, deferred device and contract costs, sales and bad debt allowances, and the accounting for business combinations. Other significant areas include revenue recognition (including performance guarantees), the accounting for income taxes, contingences, litigation and related legal accruals, the accounting for stock-based
7
compensation awards, and other items as described in the Summary of Significant Accounting policies in this Quarterly Report and in the 2021 Form 10-K.
Recently Adopted Accounting Standards
In August 2020, the financial accounting standards board (“FASB”) issued Accounting Standards Update (“ASU”) 2020-06—"Debt—Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity.” ASU 2020-06 simplifies the accounting for convertible instruments by eliminating the conversion option separation model for convertible debt that can be settled in cash and by eliminating the measurement model for beneficial conversion features. Convertible instruments that continue to be subject to separation models are (1) those with conversion options that are required to be accounted for as bifurcated derivatives and (2) convertible debt instruments issued with substantial premiums for which the premiums are recorded as paid-in capital. This ASU also requires entities to use the if-converted method for all convertible instruments in the diluted earnings per share calculation and include the effect of share settlement for instruments that may be settled in cash or shares, except for certain liability-classified share-based payment awards.
The Company adopted ASU 2020-06 as of January 1, 2022, under the modified retrospective transition method, and, accordingly, its prior period financial statements were not restated. Upon adoption of ASU 2020-06, the conversion feature of the Company’s convertible senior notes is no longer reported as a component of equity. Instead, the previously-separated equity component is now combined with the liability component, thereby eliminating the amortization of the debt discount arising from the conversion option separation model. As such, the Company currently anticipates a reduction of approximately $
Recently Issued Accounting Standards
In June 2022, FASB issued ASU 2022-03— “Fair Value Measurement (Topic 820)—Fair Value Measurement of Equity Securities Subject to Contractual Sale Restrictions” to clarify that an equity security subject to a contractual sale restriction does not take that restriction into consideration when measuring its fair value and to require specific disclosures related to such an equity security. ASU 2022-03 is effective for annual reporting periods, including interim periods, beginning after December 15, 2023, with early adoption permitted. The provisions of ASU 2022-03 are to be applied prospectively with any adjustments made to earnings on the date of adoption. The Company is currently evaluating what the impact of adopting ASU 2022-03 may have on its financial statements.
Note 3. Revenue, Deferred Revenue, and Deferred Device and Contract Costs
The Company generates access fees from customers, consisting of employers, health plans, hospitals and health systems, insurance, and financial services companies (collectively “Clients”), as well as individual members, accessing its professional provider network, hosted virtual healthcare platform and chronic care management platforms. Visit fee revenue is generated for general medical, expert medical service and other specialty visits. In addition, other revenue is primarily associated with virtual healthcare device equipment included with its hosted virtual healthcare platform. Access revenue accounted for
8
The following table presents the Company’s revenues disaggregated by revenue source (in thousands):
Quarter Ended | Six Months Ended | ||||||||||||
June 30, | June 30, | ||||||||||||
| 2022 |
| 2021 |
| 2022 |
| 2021 |
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Access Fees Revenue | |||||||||||||
U.S. | $ | | $ | | $ | | $ | | |||||
International | | | | | |||||||||
Total | | | | | |||||||||
Visit Fee Revenue | |||||||||||||
U.S. | |
| |
| |
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International | | | | | |||||||||
Total | | | | | |||||||||
Other | |||||||||||||
U.S. | | | | | |||||||||
International | | | | | |||||||||
Total | | | | | |||||||||
Total Revenues | $ | | $ | | $ | | $ | |
During the fourth quarter of 2021, the Company refined its definition of international revenues to reflect all international revenues based on location of the customer. Previously, Direct-to-Consumer (“DTC”) activities were primarily reflected based on the location of operations. In addition, certain activities related to the Company’s international operations are now reflected in visit revenues versus access fee revenues. Prior period amounts have been recast to conform with current presentation.
Deferred Revenue
Deferred revenue represents billed, but unrecognized revenue, and is comprised of fees received in advance of the delivery or completion of the services and amounts received in instances when revenue recognition criteria have not been met. Deferred revenue associated with upfront payments for a device is amortized ratably over the expected member enrollment period. Deferred revenue that will be recognized during the succeeding twelve-month period is recorded as current deferred revenue and the remaining portion is recorded as noncurrent deferred revenue.
For certain services, payment is required for future months before the service is delivered to the member. The Company records deferred revenue when cash payments are received in advance of the Company’s performance obligation to provide services. Deferred revenue, current plus long-term, was $
The Company expects to recognize $
9
Deferred Device and Contract Costs
Deferred device and contract costs are classified as a component of Prepaid expenses and other current assets or Other assets, depending on term, and consisted of the following as of June 30, 2022 (in thousands):
As of June 30, | As of December 31, | ||||||
| 2022 | 2021 | |||||
Deferred device and contract costs, current | $ | | $ | | |||
Deferred device and contract costs, noncurrent | | ||||||
Total deferred device and contract costs | $ | $ | |
Deferred costs and other activity were as follows (in thousands):
| Deferred Device and Contract Costs | ||
Beginning balance as of December 31, 2021 | $ | | |
Additions | | ||
Cost of revenue recognized | ( | ||
Ending balance as of June 30, 2022 | $ | |
Note 4. Inventories
Inventories consisted of the following (in thousands):
As of June 30, | As of December 31, |
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| 2022 |
| 2021 |
| |||
Raw materials and purchased parts | $ | | $ | | |||
Work in process | | | |||||
Finished goods |
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Total inventories | $ | | $ | |
Note 5. Prepaid Expenses and Other Current Assets
Prepaid expenses and other current assets consisted of the following (in thousands):
As of June 30, | As of December 31, | |||||
| 2022 |
| 2021 | |||
Prepaid expenses | $ | | $ | | ||
Deferred device and contract costs, current |
| | | |||
Other receivables | | | ||||
Other current assets | | | ||||
Total prepaid expenses and other current assets | $ | | $ | |
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Note 6. Intangible Assets, Net
Intangible assets, net consist of the following (in thousands):
Weighted | ||||||||||||||
Average | ||||||||||||||
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| Remaining |
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Useful |
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| Accumulated |
| Net Carrying | Useful Life | ||||||||
Life | Gross Value | Amortization | Value |
| (Years) | |||||||||
June 30, 2022 | ||||||||||||||
Client relationships |
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| $ | | $ | ( | $ | | ||||||
Trademarks | | ( | | |||||||||||
Software |
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Technology | | ( | | |||||||||||
Intangible assets, net | $ | | $ | ( | $ | | ||||||||
December 31, 2021 | ||||||||||||||
Client relationships |
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| $ | | $ | ( | $ | | ||||||
Trademarks | | ( | | |||||||||||
Software |
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| | ( | | ||||||||
Technology | | ( | | |||||||||||
Intangible assets, net | $ | | $ | ( | $ | |
Amortization expense for intangible assets net of foreign currency remeasurement for intangible assets was $
In January 2022, the Company embarked upon a two-year migration strategy that integrates and moves selected consumer brands under Teladoc Health, which will serve as the primary business-to-business-to-consumer brand that meets all consumer healthcare needs. The evolution of brand names resulted in the weighted average life of the trademarks decreasing from
Refer to Note 7 to the condensed consolidated financial statements for the results of impairment testing of the Company’s intangible assets, including goodwill.
Note 7. Goodwill
Goodwill consisted of the following (in thousands):
As of June 30, | As of December 31, | ||||||
| 2022 |
| 2021 | ||||
Beginning balance as of December 31, 2021 and 2020, respectively | $ | | $ | | |||
Impairment | ( | | |||||
Additions associated with acquisitions | | | |||||
Purchase consideration adjustments net of deferred tax impacts | | ( | |||||
Currency translation adjustment |
| ( |
| ( | |||
Ending balance as of June 30, 2022 and December 31, 2021 | $ | | $ | |
The Company has experienced a pair of triggering events in 2022 due to sustained decreases in the Company’s share price, prompting impairment assessments of goodwill and long-lived assets including definite-lived intangibles, first as of March 31, 2022, and again as of June 30, 2022.
Both impairment assessments in 2022 reflected a
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directly reflects the Company’s future growth and profitability expectations. The table below indicates changes in the most significant inputs to the Company’s impairment analysis on each testing date since its last annual test.
Testing dates | Discount Rate | Peer Group Revenue Multiples | % Excess of Reporting Unit Fair Value over Carrying Value |
December 1, 2021 | |||
March 31, 2022 | |||
June 30, 2022 |
In March 2022, the Company updated the forecasted future cash flows used in the impairment assessment, including revenues, margin, and capital expenditures to reflect current conditions. Other changes in valuation assumptions included increases in interest rates and market volatility, resulting in a higher discount rate, and selection of lower revenue multiples based upon an assessment of a relevant peer group. As a result of this review, the Company did not identify an impairment to its definite-lived intangible assets or other long-lived assets, but the Company recorded a $
As of June 30, 2022, the Company updated valuation assumptions. The discount rate was increased for a company risk premium to reflect the current perception of risks of achieving projected cash flows and, to a lesser extent, to reflect further increases in interest rates and market volatility. Additionally, revenue market multiples were lowered based upon an updated analysis of a consistent peer group. The assessment did not result in an impairment of definite-lived intangible assets or other long-lived assets, but resulted in an additional $
In the event there are further adverse changes in the Company’s projected cash flows and/or further changes in key assumptions, including but not limited to an increase in the discount rate, lower market multiples, lower revenue growth, lower margin, and/or a lower terminal growth rate, the Company may be required to record additional non-cash impairment charges to its goodwill, other intangibles, and/or long-lived assets. Such non-cash charges could have a material adverse effect on the Company’s condensed consolidated statement of operations and balance sheet in the reporting period of the charge. Following the June 2022 impairment, there is no excess of reporting unit fair value over the carrying amount, so any further decrease in estimated fair value would result in an additional impairment charge. The assessment is most sensitive to broader market conditions, including the discount rate and market multiples, and to the Company’s estimated future cash flows.
Note 8. Accrued Expenses and Other Current Liabilities
Accrued expenses and other current liabilities consisted of the following (in thousands):
As of June 30, | As of December 31, | ||||||
| 2022 |
| 2021 |
| |||
Professional fees | $ | $ | |||||
Consulting fees/provider fees |
| ||||||
Client performance guarantees | |||||||
Interest payable | |||||||
Income tax payable | |||||||
Insurance | |||||||
Marketing | |||||||
Franchise and sales taxes | |||||||
Device replacement cost | |||||||
Accrued rebates | |||||||
Staff augmentation | |||||||
Other |
| ||||||
Total | $ | $ |
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Note 9. Fair Value Measurements
The carrying value of the Company’s cash equivalents, short-term investments, accounts receivable, accounts payable, and accrued liabilities approximates fair value due to their short-term nature.
The Company measures its financial assets and liabilities at fair value at each reporting period using a fair value hierarchy that requires it to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value:
Level 1—Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active
markets.
Level 2—Include other inputs that are directly or indirectly observable in the marketplace.
Level 3—Unobservable inputs that are supported by little or no market activity.
The Company measures its cash equivalents at fair value on a recurring basis. The Company classifies its cash equivalents within Level 1 because they are valued using observable inputs that reflect quoted prices for identical assets in active markets and quoted prices directly in active markets.
The Company’s short-term investments held as of June 30, 2022 and 2021 consisted primarily of a certificate of deposit held at a financial institution. The amortized cost of these investments, which are classified as Level 2, approximated their fair value.
The following tables present information about the Company’s assets and liabilities that are measured at fair value on a recurring basis using the above input categories (in thousands):
June 30, 2022 | |||||||||
| Level 1 |
| Level 2 |
| Total | ||||
Cash and cash equivalents | $ | | $ | | $ | | |||
Short-term investments | $ | | $ | | $ | |
December 31, 2021 | |||||||||
| Level 1 |
| Level 2 |
| Total | ||||
Cash and cash equivalents | $ | | $ | | $ | | |||
Short-term investments | $ | | $ | | $ | |
There were no transfers between fair value measurement levels during any of the periods presented.
Note 10. Leases
The Company has operating leases for facilities, hosting co-location facilities, and certain equipment under non-cancelable leases in the U.S. and various international locations. The leases have remaining lease terms of less than
13
Operating Leases
The Company leases office space under non-cancelable operating leases in the U.S. and various international locations. As of June 30, 2022, the future minimum lease payments under non-cancelable operating leases were as follows (in thousands):
| As of June 30, | ||
Operating Leases: | 2022 | ||
Remainder of 2022 | $ | | |
2023 |
| | |
2024 | | ||
2025 | | ||
2026 | | ||
2027 and thereafter | | ||
Total future minimum payments | $ |
The Company rents certain information systems to selected qualified customers under arrangements that qualify as either sales-type lease or operating lease arrangements. Leases have terms that generally range from
Note 11. Convertible Senior Notes
Outstanding Convertible Senior Notes
As of June 30, 2022, the Company had three series of convertible senior notes outstanding. The issuances of such notes originally consisted of (i) $
The following table presents certain terms of the Notes that were outstanding as of June 30, 2022:
2027 Notes |
| 2025 Notes |
| Livongo Notes |
| ||||
Interest Rate Per Year | | % | | % | | % | |||
Fair Value as of June 30, 2022 (in millions) (1) | $ | | $ | | $ | | |||
Fair Value as of December 31, 2021 (in millions) (1) | $ | | $ | | $ | | |||
Maturity Date | June 1, 2027 | May 15, 2025 | June 1, 2025 | ||||||
Optional Redemption Date | June 5, 2024 | May 22, 2022 | June 5, 2023 | ||||||
Conversion Date | December 1, 2026 | November 15, 2024 | March 1, 2025 | ||||||
Conversion Rate Per $ | |||||||||
Remaining Contractual Life as of June 30, 2022 |
(1) | The Notes are classified as Level 2 within the fair value hierarchy, as defined in Note 9. |
All of the Notes are unsecured obligations of the Company and rank senior in right of payment to the Company’s indebtedness that is expressly subordinated in right of payment to such Notes; equal in right of payment to the Company’s liabilities that are not so subordinated; effectively junior in right of payment to any of the Company’s secured indebtedness to the extent of the value of the assets securing such indebtedness; and structurally junior to all indebtedness and other liabilities incurred by the Company’s subsidiaries.
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Holders may convert all or any portion of their Notes in integral multiples of $
● | during any quarter (and only during such quarter), if the last reported sale price of the shares of Company’s common stock for at least |
● | during the |
● | upon the occurrence of specified corporate events described under the applicable indenture; or |
● | if the Company calls the applicable Notes for redemption, at any time until the close of business on the second business day immediately preceding the redemption date. |
On or after the applicable conversion date, until the close of business on the second scheduled trading day immediately preceding the maturity date, holders may convert all or any portion of such Notes, regardless of the foregoing circumstances.
The 2027 Notes and the 2025 Notes are convertible into shares of the Company’s common stock at the applicable conversion rate shown in the table above. Upon conversion, the Company will pay or deliver, as the case may be, cash, shares of the Company’s common stock or a combination thereof, at the Company’s election. If the Company elects to satisfy the conversion obligation solely in cash or through payment and delivery, as the case may be, of a combination of cash and shares of the Company’s common stock or units of reference property, the amount of cash and shares of the Company’s common stock due upon conversion will be based on a daily conversion value calculated on a proportionate basis for each trading day in a
The Livongo Notes are convertible at the applicable conversion rate shown in the table above into “units of reference property,” each of which is comprised of
For each Note series, the Company may redeem for cash all or part of the Notes, at its option, on or after the applicable optional redemption date shown in the table above (and prior to the 41st scheduled trading day immediately preceding the maturity date in the case of the Livongo Notes) if the last reported sale price of its common stock exceeds
Following the adoption of ASU 2020-06 on January 1, 2022 as described in Note 2, the Company accounts for each Note series at amortized cost within the liability section of its condensed consolidated balance sheets. The Company has reserved an aggregate of
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The net carrying values of the Notes consisted of the following (in thousands):
As of June 30, | As of December 31, | |||||
2027 Notes |
| 2022 |
| 2021 | ||
Principal | $ | | $ | | ||
Less: Debt discount, net (1) | ( | ( | ||||
Net carrying amount | | | ||||
2025 Notes | ||||||
Principal | | | ||||
Less: Debt discount, net (1) | ( | ( | ||||
Net carrying amount | | | ||||
Livongo Notes | ||||||
Principal | | | ||||
Less: Debt discount, net (1) | | ( | ||||
Net carrying amount | | | ||||
Total net carrying amount | $ | | $ | | ||
(1) | Included in the accompanying condensed consolidated balance sheet within convertible senior notes and amortized to interest expense over the expected life of the Notes using the effective interest rate method. |
The following table sets forth total interest expense recognized related to the Notes (in thousands):
Quarters Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | |||||||||||||
2027 Notes: |
| 2022 | 2021 | 2022 | 2021 | |||||||||
Contractual interest expense | $ | | $ | | $ | | $ | | ||||||
Amortization of debt discount |
| | |
| |
| | |||||||
Total | $ | | $ | | $ | | $ | | ||||||
Effective interest rate |
| | % | | % | | % |
| | % | ||||
Quarters Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | |||||||||||||
2025 Notes: | 2022 | 2021 | 2022 | 2021 | ||||||||||
Contractual interest expense | $ | | $ | | $ | | $ | | ||||||
Amortization of debt discount |
| | |
| |
| | |||||||
Total | $ | | $ | | $ | | $ | | ||||||
Effective interest rate | | % | | % | | % | | % | ||||||
Quarters Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | |||||||||||||
Livongo Notes: | 2022 | 2021 | 2022 | 2021 | ||||||||||
Contractual interest expense | $ | | $ | | $ | | $ | | ||||||
Amortization of debt discount |
| | |
| |
| | |||||||
Total | $ | | $ | | $ | | $ | | ||||||
Effective interest rate | | % | | % | | % | | % | ||||||
Exchanges and Conversions of Convertible Senior Notes Due 2025
In June 2021, the Company entered into privately negotiated agreements with certain holders of the 2025 Notes to exchange approximately $
16
debt, net of transaction fees of $
Redemption of Convertible Senior Notes Due 2022
In March 2021, the Company completed a redemption of all of the then outstanding 2022 Notes in exchange for approximately $
Note 12. Advances from Financing Companies
The Company utilizes a third-party financing company to provide certain Clients with a rental option. The principal portion of these up-front payments are reported as advances from financing companies in the accompanying condensed consolidated balance sheets. Interest rates applicable to the outstanding advances as of June 30, 2022 ranged from
Client lease payments to third party financing companies will reduce the advances from financing companies as of June 30, 2022 by year as follows (in thousands):
| As of June 30, | |||
| 2022 | |||
Remainder of 2022 | $ | | ||
2023 | | |||
2024 | | |||
2025 | | |||
Total | $ | |
Note 13. Legal Matters
From time to time, Teladoc Health is involved in various litigation matters arising in the normal course of business, including the matters described below. The Company consults with legal counsel on those issues related to litigation and seeks input from other experts and advisors with respect to such matters. Estimating the probable losses or a range of probable losses resulting from litigation, government actions and other legal proceedings is inherently difficult and requires an extensive degree of judgment, particularly where the matters involve indeterminate claims for monetary damages, may involve discretionary amounts, present novel legal theories, are in the early stages of the proceedings, or are subject to appeal. Whether any losses, damages, or remedies ultimately resulting from such matters could reasonably have a material effect on the Company’s business, financial condition, results of operations, or cash flows will depend on a number of variables, including, for example, the timing and amount of such losses or damages (if any) and the structure and type of any such remedies. As of the date of these financial statements, Teladoc Health’s management does not expect any litigation matter to have a material adverse impact on its business, financial condition, results of operations, or cash flows.
On May 14, 2018, a purported class action complaint (Thomas v. Best Doctors, Inc.) was filed in the United States District Court for the District of Massachusetts against the Company’s wholly owned subsidiary, Best Doctors, Inc. The complaint alleges that on or about May 16, 2017, Best Doctors violated the U.S. Telephone Consumer Protection Act (the “TCPA”) by sending unsolicited facsimiles to plaintiff and certain other recipients without the recipients’ prior express invitation or permission. The lawsuit seeks statutory damages for each violation, subject to trebling under the TCPA, and injunctive relief. On May 27, 2022, the Court entered an order preliminarily approving the terms of a tentative settlement reached by the parties and conditionally certified the settlement class. The Company will continue to vigorously defend the lawsuit and any potential loss is currently deemed to be immaterial.
On August 27, 2021, a purported securities class action complaint (City of Hialeah Employees’ Retirement System v. Teladoc Health, Inc., et.al.) was filed in the Circuit Court of Cook County, Illinois against the Company and certain of the Company’s current and former officers and directors. The complaint was brought on behalf of a purported class consisting of all persons who acquired shares of Teladoc Health common stock issued in the Livongo merger. The complaint asserted violations of Sections 11, 12(a)(2) and 15 of the Securities Act based on allegedly false or misleading
17
statements and omissions with respect to the registration statement and prospectus filed in connection with the Livongo merger. The complaint sought certification as a class action, unspecified compensatory damages plus interest and attorneys’ fees, rescission or a rescissory measure of damages and equitable or other relief. On January 18, 2022, the case was voluntarily dismissed without prejudice in the Circuit Court of Cook County, Illinois and on January 26, 2022, was refiled in the Supreme Court of the State of New York. The refiled case includes substantially the same allegations. The Company believes that these claims are without merit, and the Company and its named current and former officers and directors intend to defend the Company vigorously, including filing a motion to dismiss the complaint.
On June 6, 2022, a purported securities class action complaint (Schneider v. Teladoc Health, Inc., et.al.) was filed in the United States District Court for the Southern District of New York against the Company and certain of the Company’s officers. The complaint is brought on behalf of a purported class consisting of all persons or entities who purchased or otherwise acquired shares of the Company’s common stock during the period October 28, 2021 through April 27, 2022. The complaint asserts violations of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 and Rule 10b-5 promulgated thereunder based on allegedly false or misleading statements and omissions with respect to, among other things, the Company’s business, operations, and prospects. The complaint seeks certification as a class action and unspecified compensatory damages plus interest and attorneys’ fees. The Company believes that these claims are without merit, and the Company and its named officers intend to defend the Company vigorously.
Note 14. Common Stock and Stockholders’ Equity
Stock Plans
The Company’s 2015 Incentive Award Plan, 2017 Employment Inducement Incentive Award Plan and Livongo Acquisition Incentive Award Plan (collectively, the “Plans”) provide for the issuance of incentive and non-statutory options and other equity-based awards to its employees and non-employee service providers. The Company had
All stock-based awards to employees are measured based on the grant-date fair value or replacement grant date fair value in relation to the Livongo transaction, and are generally recognized on a straight line basis in the Company’s condensed consolidated statement of operations over the period during which the employee is required to perform services in exchange for the award (generally requiring a
Stock Options
Options issued under the Plans are exercisable for periods not to exceed
Stock option activity under the Plans was as follows (in thousands, except share and per share amounts and years):
|
| Weighted- |
|
| |||||||
Weighted- | Average |
| |||||||||
Number of | Average | Remaining | Aggregate |
| |||||||
Shares | Exercise | Contractual | Intrinsic |
| |||||||
Outstanding | Price | Life in Years | Value |
| |||||||
Balance at December 31, 2021 | $ | |
| $ | | ||||||
Stock option grants | $ |
| N/A | ||||||||
Stock options exercised | ( | $ |
| N/A | $ | ( | |||||
Stock options forfeited | ( | $ |
| N/A | |||||||
Balance at June 30, 2022 | $ |
| $ | ||||||||
Vested or expected to vest at June 30, 2022 | $ |
| $ | ||||||||
Exercisable at June 30, 2022 | $ |
| $ |
The total grant-date fair value of stock options granted during the quarters ended June 30, 2022 and 2021 were $
18
The Company estimates the fair value of stock options granted using the Black-Scholes option pricing model. The Company recognizes forfeitures as they occur.
The assumptions used in the Black-Scholes option-pricing model are determined as follows:
Volatility. The expected volatility was derived from the historical stock volatilities of the Company’s stock volatility over a period equivalent to the expected term of the stock option grants.
Expected Term. The expected term represents the period that the stock-based awards are expected to be outstanding. When establishing the expected term assumption, the Company utilizes historical data.
Risk-Free Interest Rate. The risk-free interest rate is based on U.S. Treasury zero-coupon issues with terms similar to the expected term on the options.
Dividend Yield. The Company has never declared or paid any cash dividends and does not plan to pay cash dividends in the foreseeable future and, therefore, it used an expected dividend yield of
The fair value of each option grant was estimated on the date of grant using the Black-Scholes option-pricing model with the following assumptions and fair value per share:
Six Months Ended June 30, | |||||||
2022 | 2021 |
|
| ||||
Volatility | |||||||
Expected term (in years) | |||||||
Risk-free interest rate | |||||||
Dividend yield | |||||||
Weighted-average fair value of underlying stock options | $ | $ | $ | $ |
For the quarters ended June 30, 2022 and 2021, the Company recorded compensation expense related to stock options of $
As of June 30, 2022, the Company had $
Restricted Stock Units
The fair value of RSUs is determined on the date of grant.
RSU activity under the Plans was as follows:
Weighted-Average | |||||
Grant Date | |||||
| RSUs |
| Fair Value Per RSU | ||
Balance at December 31, 2021 | | $ | | ||
Granted |
| $ | |||
Vested and issued | ( | $ | |||
Forfeited | ( | $ | |||
Balance at June 30, 2022 |
| $ | |||
Vested and unissued at June 30, 2022 | $ | ||||
Non-vested at June 30, 2022 | $ |
The total grant-date fair value of RSUs granted during the quarters ended June 30, 2022 and 2021 was $
For the quarters ended June 30, 2022 and 2021, the Company recorded stock-based compensation expense related to RSUs of $
19
As of June 30, 2022, the Company had $
Performance Stock Units
Stock-based compensation costs associated with the Company’s performance stock units (“PSUs”) are initially determined using the fair market value of the Company’s common stock on the date the awards are granted (service inception date). The vesting of these PSUs is subject to certain performance conditions and a service requirement ranging from
PSU activity under the Plans was as follows:
Weighted-Average | |||||
Grant Date | |||||
| Shares |
| Fair Value Per PSU | ||
Balance at December 31, 2021 | | $ | | ||
Granted |
| $ | |||
Vested and issued | ( | $ | |||
Forfeited | ( | $ | |||
Balance at June 30, 2022 |
| $ | |||
Vested and unissued at June 30, 2022 | $ | ||||
Non-vested at June 30, 2022 | $ |
The total grant-date fair value of PSUs granted during the quarter ended June 30, 2022 and 2021 was $
For the quarters ended June 30, 2022 and 2021, the Company recorded stock-based compensation expense related to PSUs of $
As of June 30, 2022, the Company had $
Employee Stock Purchase Plan
In July 2015, the Company adopted the 2015 Employee Stock Purchase Plan (“ESPP”) in connection with its initial public offering. A total of
During the quarters ended June 30, 2022 and 2021, the Company issued
For the quarters ended June 30, 2022 and 2021, the Company recorded stock-based compensation expense related to the ESPP of ($
20
As of June 30, 2022, the Company had $
Total compensation costs for stock-based awards were recorded as follows (in thousands):
Quarter Ended | Six Months Ended |
| ||||||||||||
June 30, | June 30, | |||||||||||||
| 2022 |
| 2021 |
| 2022 |
| 2021 |
|
| |||||
Cost of revenue (exclusive of depreciation and amortization, which is shown separately) | $ | | $ | | $ | | $ | | ||||||
Advertising and marketing | | | | | ||||||||||
Sales |
| |
| |
| |
| | ||||||
Technology and development |
| |
| |
| |
| | ||||||
General and administrative |
| |
| |
| |
| | ||||||
Total stock-based compensation expense (1) | $ | | $ | | $ | | $ | |
(1) | Excludes the amount capitalized related to internal software development projects. |
Note 15. Provision for Income Taxes
The Company’s provision for income taxes were benefits of $
The Company recorded income tax expenses for the quarter and the six months ended June 30, 2021 of $
21
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Special Note Regarding Forward-Looking Statements
Many statements made in this Quarterly Report on Form 10-Q that are not statements of historical fact, including statements about our beliefs and expectations, are forward-looking statements and should be evaluated as such. Forward-looking statements include information concerning possible or assumed future results of operations, including descriptions of our business plan and strategies. These statements often include words such as “anticipates,” “believes,” “suggests,” “targets,” “projects,” “plans,” “expects,” “future,” “intends,” “estimates,” “predicts,” “potential,” “may,” “will,” “should,” “could,” “would,” “likely,” “foresee,” “forecast,” “continue” and other similar words or phrases, as well as statements in the future tense to identify these forward-looking statements. These forward-looking statements and projections are contained throughout this Form 10-Q, including the section entitled” “Management’s Discussion and Analysis of Financial Condition and Results of Operations” (“MD&A”). We base these forward-looking statements or projections on our current expectations, plans and assumptions that we have made in light of our experience in the industry, as well as our perceptions of historical trends, current conditions, expected future developments and other factors we believe are appropriate under the circumstances and at such time. As you read and consider this Form 10-Q, you should understand that these statements are not guarantees of performance or results. The forward-looking statements and projections are subject to and involve risks, uncertainties, and assumptions and you should not place undue reliance on these forward-looking statements or projections. Although we believe that these forward-looking statements and projections are based on reasonable assumptions at the time they are made, you should be aware that many factors could affect our actual financial results or results of operations and could cause actual results to differ materially from those expressed in the forward-looking statements and projections. Factors that may materially affect such forward-looking statements and projections include, but are not limited to, the section entitled “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2021 (the “2021 Form 10-K”) and in our other reports and United States (“U.S.”) Securities and Exchange Commission (“SEC”) filings. These cautionary statements should not be construed by you to be exhaustive and are made only as of the date of this Form 10-Q. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. You should evaluate all forward-looking statements made in this Form 10-Q in the context of these risks and uncertainties.
Overview
Teladoc, Inc. was incorporated in the State of Texas in June 2002 and changed its state of incorporation to the State of Delaware in October 2008. Effective August 10, 2018, Teladoc, Inc. changed its corporate name to Teladoc Health, Inc. Unless the context otherwise requires, Teladoc Health, Inc., together with its subsidiaries, is referred to herein as “Teladoc Health,” the “Company,” or “we.” The Company’s principal executive office is located in Purchase, New York. Teladoc Health is the global leader in whole person virtual care focused on forging a new healthcare experience with better convenience, outcomes, and value around the world.
Teladoc Health was founded on a simple, yet revolutionary idea: that everyone should have access to the best healthcare, anywhere in the world on their terms. Today, we have a vision of making virtual care the first step on any healthcare journey, and we are delivering on this mission by providing whole person virtual care that includes primary care, mental health, chronic condition management, and more.
COVID-19 Update
We believe that favorable existing secular trends in the healthcare industry were accelerated by the impacts of the COVID-19 pandemic, driving greater consumer use of virtual care, and increased adoption by employers, health plans, hospitals and health systems, and healthcare providers. In combination with the expansion of our capabilities, we believe that these trends present significant opportunities for virtual healthcare to address the most pressing, universal healthcare challenges through trusted solutions, such as ours, that deliver convenient, affordable, and high-quality care; empower individuals to manage and improve their health; and enable providers to offer their best care for their patients.
We continue to closely monitor the impact of the COVID-19 pandemic on all aspects of our business. COVID-19 has increased utilization of our telehealth services, but it is uncertain whether such increase in demand will continue. While the COVID-19 pandemic has not had a material adverse impact on our financial condition and results of operations to date, the future impact on our operational and financial performance will depend on certain developments, including the duration and spread of the pandemic, impact on our customers, consisting of employers, health plans,
22
hospitals and health systems, insurance, and financial services companies (collectively “Clients”), and members, impact on our sales cycles, and effect on our vendors, all of which are uncertain and cannot be predicted. Public and private sector policies and initiatives to reduce the transmission of COVID-19 and disruptions to our operations and the operations of our third-party suppliers, along with any related global slowdown in economic activity, may result in decreased revenues, decreased collections, and increased costs. Further, the economic effects of the COVID-19 pandemic have financially constrained some of our prospective and existing Clients’ healthcare spending, which may negatively impact our ability to acquire new Clients and our ability to renew subscriptions with or sell additional solutions to our existing Clients. We also may experience increased member attrition to the extent our existing Clients reduce their respective workforces in response to economic conditions. In addition, due to our subscription-based business model, the effect of the COVID-19 pandemic may not be fully reflected in our revenue until future periods. It is possible that the COVID-19 pandemic, the measures taken by the governments and businesses affected and any resulting economic impact may materially and adversely affect our business, results of operations, cash flows, and financial positions as well as our customers.
We have also taken measures in response to the COVID-19 pandemic, and we may take further actions that alter our business operations as may be required by federal, state, local, or foreign authorities or that we determine are in the best interests of our employees, Clients, members, and stockholders. The effects of these operational modifications are unknown and may not be realized until further reporting periods.
Acquisition History
We have scaled and intend to continue to scale our platform through the pursuit of selective acquisitions. We have completed multiple acquisitions since our inception, which we believe have expanded our distribution capabilities and broadened our service offerings.
On October 30, 2020, we completed the merger with Livongo. The total final consideration was $13,876.9 million, consisting of $380.2 million of net cash, $555.4 million related to the conversion feature of the Livongo Notes guaranteed by the Company and 60.2 million shares of Teladoc Health’s common stock valued at approximately $12,941.3 million on October 30, 2020. Livongo is a leading provider to empower people with chronic conditions to live better and healthier lives.
On July 1, 2020, we completed the acquisition of InTouch for aggregate consideration of $1,069.8 million, which was comprised of 4.6 million shares of our common stock valued at $903.3 million on July 1, 2020, and $166.5 million of net cash. InTouch is a leading provider of enterprise telehealth solutions for hospitals and health systems.
Net Income
For the quarter ended June 30, 2022, we recorded a loss of $3,101.5 million or $19.22 per share. For the six months ended June 30, 2022, we recorded a loss of $9,776.0 million or $60.72 per share. The quarter and six months ended June 30, 2022 included a non-cash goodwill impairment charge of $3,030.0 million and $9,630.0 million, respectively. Refer to Critical Accounting Estimates and Policies: Goodwill Impairment Charge and Note 7, Goodwill, to our condensed consolidated financial statements for more information.
For the quarter and six months ended June 30, 2021, we recorded a loss of $133.8 million and $333.5 million, respectively.
Refer to the condensed consolidated results of operations in the MD&A for other supplemental financial measures we use to assess our operating performance.
Key Factors Affecting Our Performance
We believe that our future performance will depend on many factors, including the following:
Number of Members and Revenue per Member. Our revenue growth rate and long-term profitability are affected by our ability to increase cross selling capability among our existing members because we derive a substantial portion of our revenue from access and other fees via Client contracts that provide members access to our professional provider network in exchange for a contractual based periodic fee or access fees derived from our Direct-to-Consumer
23
(“DTC”) members. Therefore, we believe that our ability to add new members, retain existing members, and increase the revenue generated from each member is a key indicator of our increasing market adoption, the growth of our business, and future revenue potential, and that increasing our membership and revenue per member is an integral objective that will provide us with the ability to continually innovate our services and support initiatives that will enhance members’ experiences. U.S. paid membership increased by 4.6 million to 56.6 million at June 30, 2022, compared to June 30, 2021. Average U.S. revenue per member measures the average amount of access revenue that we generate from a U.S. paid member for a particular period. It is calculated by dividing the U.S. access revenue generated from our U.S. paid members, excluding certain non-member based access fees, by the total average number of U.S. paid members during the applicable period. For the second quarter of 2022, average U.S. revenue per member was $2.60 compared to $2.31 for the same period in 2021. For the six months ended June 30, 2022, average U.S. revenue per member was $2.56 compared to $2.20 for the same period in 2021.
Number of Visits and Utilization. We also recognize revenue in connection with the completion of a general medical visit, expert medical service, and other specialty visits for contracts where the service is not part of access fees. Visit fee revenue is driven primarily by the number of Clients, the number of members in a Client’s population, member utilization of our provider network services, and the contractually negotiated prices of our services. We believe that increasing our current member utilization rate and increasing penetration further into existing and new health plan Clients is a key objective in order for our Clients to realize tangible healthcare savings with our service. Visits increased by 28%, or 1.0 million, to approximately 4.7 million for the quarter ended June 30, 2022 compared to the same period in 2021. Visits increased by 31%, or 2.2 million, to approximately 9.2 million for the six months ended June 30, 2022 compared to the same period in 2021. Utilization measures the ratio of visits to total U.S. paid members. It is calculated by dividing visits during a particular period (excluding visit fee only visits) by U.S. paid members in the applicable period and annualizing the result. Utilization increased by 492 basis points to approximately 24.0% for the quarter ended June 30, 2022, compared to 19.1% in the same period in 2021. Utilization increased by 542 basis points to approximately 23.7% for the six months ended June 30, 2022, compared to 18.3% in the same period in 2021.
Number of Platform-Enabled Sessions. A platform-enabled session is a unique instance in which our licensed software platform has facilitated a virtual voice or video encounter between a care provider and our Client’s patient, or between care providers. We believe platform-enabled sessions are an indicator of the value our Clients derive from the platform they license from us in order to facilitate virtual care. Our Clients completed 1.0 million and 2.2 million platform-enabled sessions during the quarter and six months ended June 30, 2022, respectively, compared to 1.0 million and 2.1 million during the quarter and six months ended June 30, 2021, respectively.
Chronic Care Enrollment. Our chronic care programs are one of the key components of our whole person virtual care platform that we believe position us to drive greater engagement with our platforms and increased revenue. Chronic care enrollment measures the number of unique individuals enrolled in one or more of our chronic care programs. Chronic care enrollment increased by 13% to 0.8 million at June 30, 2022, compared to 0.7 million at June 30, 2021.
Seasonality. In the past, we have typically seen the strongest increases in consecutive quarterly revenue during the fourth and first quarters of each year, which coincides with traditional annual benefit enrollment seasons. However, as our business has become more diversified across services, channels, and geographies, we see a growing diversification of Client start dates, resulting from growth in mental health offerings, health plan expansions, cross sales of new services, international growth, and mid-market employer growth, all of which are not constrained by a calendar year start. See “Risk Factors—Risks Related to Our Business—Our quarterly results may fluctuate significantly, which could adversely impact the value of our common stock” included in the 2021 Form 10-K.
Critical Accounting Estimates and Policies
Our discussion and analysis of our results of operations, liquidity and capital resources are based on our condensed consolidated financial statements which have been prepared in conformity with accounting principles generally accepted in the U.S. (“GAAP”). The preparation of these condensed consolidated financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets and liabilities.
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On an ongoing basis, we evaluate our estimates and judgments, including those related to revenue recognition, business combinations, goodwill and other intangible assets, income taxes, and other items. We base our estimates on historical and anticipated results and trends and on various other assumptions that we believe are reasonable under the circumstances, including assumptions as to future events. These estimates form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. By their nature, estimates are subject to an inherent degree of uncertainty. Actual results may differ from our estimates and could have a significant adverse effect on our results of operations and financial position. For a discussion of our critical accounting policies and estimates see Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the 2021 Form 10-K. In addition, the following updates our discussion of impairment testing therein as of June 30, 2022.
Goodwill Impairment Charge
We have experienced a pair of triggering events in 2022 due to sustained decreases in our share price, prompting impairment assessments of goodwill and long-lived assets, including definite-lived intangibles, first as of March 31, 2022, and again as of June 30, 2022.
Both impairment assessments in 2022 reflected a 75%/25% allocation between the income and market approaches. We believe the 75% weighting to the income approach continues to be appropriate as it more directly reflects our future growth and profitability expectations. The table below indicates changes in the most significant inputs to our impairment analysis on each testing date since our last annual test.
Testing dates | Discount Rate | Peer Group Revenue Multiples | % Excess of Reporting Unit Fair Value over Carrying Value |
December 1, 2021 | 10.5% | 7.0x/5.5x | 15.0% |
March 31, 2022 | 12.0% | 3.5x/3.0x | 0% post impairment |
June 30, 2022 | 16.0% | 2.0x/1.8x | 0% post impairment |
In March 2022, we updated the forecasted future cash flows used in the impairment assessment, including revenues, margin, and capital expenditures to reflect current conditions. Other changes in valuation assumptions included increases in interest rates and market volatility, resulting in a higher discount rate, and selection of lower revenue multiples based upon an assessment of a relevant peer group. As a result of this review, we did not identify an impairment to our definite-lived intangible assets or other long-lived assets, but we recorded a $6.6 billion non-deductible goodwill impairment charge (or $41.11 per basic and diluted share) for the quarter ended March 31, 2022.
As of June 30, 2022, we updated valuation assumptions. The discount rate was increased for a company risk premium to reflect the current perception of risks of achieving projected cash flows and, to a lesser extent, to reflect further increases in interest rates and market volatility. Additionally, revenue market multiples were lowered based upon an updated analysis of a consistent peer group. The assessment did not result in an impairment of definite-lived intangible assets or other long-lived assets, but resulted in an additional $3.0 billion non-deductible goodwill impairment charge (or $18.78 per basic and diluted share). For the six months ended June 30, 2022, a $9.6 billion non-deductible goodwill impairment charge (or $59.81 per basic and diluted share) was recognized.
In the event there are further adverse changes in our projected cash flows and/or further changes in key assumptions, including but not limited to an increase in the discount rate, lower market multiples, lower revenue growth, lower margin, and/or a lower terminal growth rate, we may be required to record additional non-cash impairment charges to our goodwill, other intangibles, and/or long-lived assets. Such non-cash charges could have a material adverse effect on our condensed consolidated statement of operations and balance sheet in the reporting period of the charge. Following the June 2022 impairment, there is no excess of reporting unit fair value over the carrying amount, so any further decrease in estimated fair value would result in an additional impairment charge. The assessment is most sensitive to broader market conditions, including the discount rate and market multiples, and to our estimated future cash flows.
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Condensed Consolidated Results of Operations
The following table sets forth our condensed consolidated statement of operations data for the quarters and the six months ended June 30, 2022 and 2021 and the dollar and percentage change between the respective periods (dollars in thousands except for per share data):
Quarter Ended June 30, | Six Months Ended June 30, | |||||||||||||||||||||||
2022 |
| 2021 |
|
| 2022 |
| 2021 |
|
| |||||||||||||||
$ | $ | Variance | % | $ | $ | Variance | % | |||||||||||||||||
Revenue | $ | 592,379 | $ | 503,139 | $ | 89,240 |
| 18 | % | $ | 1,157,729 | $ | 956,814 | $ | 200,915 |
| 21 | % | ||||||
Expenses: | ||||||||||||||||||||||||
Cost of revenue (exclusive of depreciation and amortization, | 182,470 |
| 160,273 |
| 22,197 |
| 14 | % |
| 369,495 |
| 306,232 |
| 63,263 |
| 21 | % | |||||||
Operating expenses: | ||||||||||||||||||||||||
Advertising and marketing |
| 164,574 |
| 103,221 |
| 61,353 |
| 59 | % |
| 298,174 |
| 192,660 |
| 105,514 |
| 55 | % | ||||||
Sales |
| 57,930 |
| 63,856 |
| (5,926) |
| (9) | % |
| 116,259 |
| 128,649 |
| (12,390) |
| (10) | % | ||||||
Technology and development |
| 80,826 |
| 80,759 |
| 67 |
| 0 | % |
| 168,238 |
| 158,767 |
| 9,471 |
| 6 | % | ||||||
General and administrative |
| 110,868 |
| 111,216 |
| (348) |
| (0) | % |
| 215,791 |
| 216,388 |
| (597) |
| (0) | % | ||||||
Acquisition, integration, and transformation costs | 2,892 | 11,421 | (8,529) |
| (75) | % | 7,399 | 17,744 | (10,345) |
| (58) | % | ||||||||||||
Depreciation and amortization |
| 59,371 |
| 51,341 |
| 8,030 |
| 16 | % |
| 118,304 |
| 100,000 |
| 18,304 |
| 18 | % | ||||||
Goodwill impairment | 3,030,000 | 0 | 3,030,000 |
| N/M | 9,630,000 | 0 | 9,630,000 | N/M | |||||||||||||||
Total expenses | 3,688,931 |
| 582,087 |
| 3,106,844 |
| N/M |
| 10,923,660 |
| 1,120,440 |
| 9,803,220 |
| N/M | |||||||||
Loss from operations |
| (3,096,552) |
| (78,948) |
| (3,017,604) |
| N/M |
| (9,765,931) |
| (163,626) |
| (9,602,305) |
| N/M | ||||||||
Loss on extinguishment of debt | 0 |
| 31,419 |
| (31,419) |
| (100) | % |
| 0 |
| 42,878 |
| (42,878) |
| (100) | % | |||||||
Other expense (income), net | 1,760 |
| (217) | 1,977 |
| N/M |
| 1,036 |
| (5,869) |
| 6,905 |
| (118) | % | |||||||||
Interest expense, net |
| 4,337 |
| 20,473 |
| (16,136) |
| (79) | % |
| 9,817 |
| 42,598 |
| (32,781) |
| (77) | % | ||||||
Net loss before provision for income taxes |
| (3,102,649) |
| (130,623) |
| (2,972,026) |
| N/M |
| (9,776,784) |
| (243,233) |
| (9,533,551) |
| N/M | ||||||||
Provision for income taxes |
| (1,188) |
| 3,196 |
| (4,384) |
| N/M |
| (800) |
| 90,235 |
| (91,035) |
| N/M | ||||||||
Net loss | $ | (3,101,461) | $ | (133,819) | $ | (2,967,642) |
| N/M | $ | (9,775,984) | $ | (333,468) | $ | (9,442,516) |
| N/M | ||||||||
Net loss per share, basic and diluted | $ | (19.22) | $ | (0.86) | $ | (18.36) | N/M | $ | (60.72) | $ | (2.16) | $ | (58.56) | N/M | ||||||||||
EBITDA (1) | $ | (7,181) | $ | (27,607) | $ | 20,426 | (74) | % | $ | (17,627) | $ | (63,626) | $ | 45,999 | (72) | % | ||||||||
Adjusted EBITDA (1) | $ | 46,711 | $ | 66,784 | $ | (20,073) | (30) | % | $ | 101,208 | $ | 123,388 | $ | (22,180) | (18) | % |
(1) | Non-GAAP Financial Measures |
N/M – not meaningful
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The following is a reconciliation of net loss, the most directly comparable GAAP financial measure, to EBITDA and Adjusted EBITDA for the quarters and six months ended June 30, 2022 and 2021 (in thousands):
Quarter Ended | Six Months Ended | ||||||||||||
June 30, | June 30, | ||||||||||||
| 2022 |
| 2021 |
| 2022 |
| 2021 |
| |||||
Net loss | $ | (3,101,461) | $ | (133,819) | $ | (9,775,984) | $ | (333,468) | |||||
Add: | |||||||||||||
Goodwill impairment | 3,030,000 | 0 | 9,630,000 | 0 | |||||||||
Loss on extinguishment of debt | 0 | 31,419 | 0 | 42,878 | |||||||||
Other expense (income), net | 1,760 | (217) | 1,036 | (5,869) | |||||||||
Interest expense, net |
| 4,337 | 20,473 |
| 9,817 | 42,598 | |||||||
Provision for income taxes |
| (1,188) | 3,196 |
| (800) | 90,235 | |||||||
Depreciation and amortization |
| 59,371 | 51,341 |
| 118,304 | 100,000 | |||||||
EBITDA | (7,181) | (27,607) | (17,627) | (63,626) | |||||||||
Stock-based compensation | 51,000 | 82,970 | 111,436 | 169,270 | |||||||||
Acquisition, integration, and transformation costs | 2,892 | 11,421 | 7,399 | 17,744 | |||||||||
Adjusted EBITDA | $ | 46,711 | $ | 66,784 | $ | 101,208 | $ | 123,388 |
EBITDA and Adjusted EBITDA
To supplement our financial information presented in accordance with GAAP, we use earnings before interest, provision for income taxes, depreciation, and amortization (“EBITDA”) and Adjusted EBITDA, which are non- GAAP financial measures, to clarify and enhance an understanding of past performance. We believe that the presentation of these financial measures enhances an investor’s understanding of our financial performance. We further believe that these financial measures are useful financial metrics to assess our operating performance and financial and business trends from period-to-period by excluding certain items that we believe are not representative of our core business. We use certain financial measures for business planning purposes and in measuring our performance relative to that of our competitors. We utilize Adjusted EBITDA as the primary measure of our performance.
EBITDA consists of net loss before interest; other expense (income), net, including foreign exchange gain or loss; provision for income taxes; depreciation and amortization; goodwill impairment; and loss on extinguishment of debt. Adjusted EBITDA consists of net loss before interest; other expense (income), net, including foreign exchange gain or loss; provision for income taxes; depreciation and amortization; goodwill impairment; loss on extinguishment of debt; stock-based compensation; and acquisition, integration and transformation costs.
We believe the above financial measures are commonly used by investors to evaluate our performance and that of our competitors. However, our use of the terms EBITDA and Adjusted EBITDA may vary from that of others in our industry. Neither EBITDA nor Adjusted EBITDA should be considered as an alternative to net loss before provision for income taxes, net loss, net loss per share or any other performance measures derived in accordance with GAAP.
EBITDA and Adjusted EBITDA have important limitations as analytical tools and you should not consider them in isolation or as a substitute for analysis of our results as reported under GAAP. Some of these limitations are:
● | EBITDA and Adjusted EBITDA do not reflect goodwill impairment; |
● | EBITDA and Adjusted EBITDA do not reflect the interest expense on our debt; |
● | EBITDA and Adjusted EBITDA eliminate the impact of the provision for income taxes on our results of operations; |
● | EBITDA and Adjusted EBITDA do not reflect the loss on extinguishment of debt; |
● | EBITDA and Adjusted EBITDA do not reflect other expense (income), net; |
● | Adjusted EBITDA does not reflect the significant acquisition, integration, and transformation costs. Acquisition, integration and transformation costs include investment banking, financing, legal, accounting, consultancy, integration, fair value changes related to contingent consideration and certain other transaction |
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costs related to mergers and acquisitions. It also includes costs related to certain business transformation initiatives focused on integrating and optimizing various operations and systems, including upgrading our customer relationship management (“CRM”) and enterprise resource planning (“ERP”) systems. These transformation cost adjustments made to our results do not represent normal, recurring, operating expenses necessary to operate the business but rather, incremental costs incurred in connection with our acquisition and integration activities; |
● | Adjusted EBITDA does not reflect the significant non-cash stock compensation expense which should be viewed as a component of recurring operating costs; and |
● | other companies in our industry may calculate EBITDA, and Adjusted EBITDA differently than we do, limiting the usefulness of these measures as comparative measures. |
In addition, although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and both EBITDA and Adjusted EBITDA do not reflect any expenditures for such replacements.
We compensate for these limitations by using EBITDA and Adjusted EBITDA along with other comparative tools, together with GAAP measurements, to assist in the evaluation of operating performance. Such GAAP measurements include net loss, net loss per share and other performance measures.
In evaluating these financial measures, you should be aware that in the future we may incur expenses similar to those eliminated in this presentation. Our presentation of EBITDA and Adjusted EBITDA should not be construed as an inference that our future results will be unaffected by unusual or nonrecurring items.
Condensed Consolidated Results of Operations
Revenue. Total revenue was $592.4 million for the quarter ended June 30, 2022, compared to $503.1 million during the quarter ended June 30, 2021, an increase of $89.2 million, or 18%. This increase in revenue was driven substantially by the generation of additional access fees by our membership base, most significantly from our DTC mental health service, BetterHelp. Revenue from access fees was $518.7 million for the quarter ended June 30, 2022 compared to $431.1 million for the quarter ended June 30, 2021, an increase of $87.6 million, or 20%. Visit fee revenue increased 7% to $66.7 million and other revenue was $6.9 million, down 30% primarily related to the completion of a long-term development services contract. U.S. revenue grew 18% to $521.4 million and International revenue grew 13% to $71.0 million. For the quarter ended June 30, 2022, 88%, 11% and 1% of our revenue was derived from access fees, visit fees and other revenue, respectively, as compared to 86%, 12% and 2%, respectively, for the quarter ended June 30, 2021.
Total revenue was $1,157.7 million for the six months ended June 30, 2022, compared to $956.8 million during the six months ended June 30, 2021, an increase of $200.9 million, or 21%. This increase in revenue was driven substantially by the generation of additional access fees by our membership base, most significantly from our DTC mental health service, BetterHelp. Revenue from access fees was $1,010.1 million for the six months ended June 30, 2022 compared to $813.2 million for the six months ended June 30, 2021, an increase of $196.9 million, or 24%. Visit fee revenue increased 10% to $134.7 million and other revenue was $13.0 million, down 38% primarily related to the completion of a long-term development services contract. U.S. revenue grew 21% to $1,012.6 million and International revenue grew 20% to $145.1 million. For the six months ended June 30, 2022, 87%, 12% and 1% of our revenue was derived from access fees, visit fees and other revenue, respectively, as compared to 85%, 13% and 2%, respectively, for the six months ended June 30, 2021.
Cost of Revenue (exclusive of depreciation and amortization, which is shown separately below). Cost of revenue (exclusive of depreciation and amortization, which is shown separately below) was $182.5 million for the quarter ended June 30, 2022 compared to $160.3 million for the quarter ended June 30, 2021, an increase of $22.2 million, or 14%. Cost of revenue increased by $63.3 million, or 21% on a year-to-date basis. The increases for both the quarter and year-to-date periods were primarily due to growth in visits associated with higher revenue which resulted in increased provider fees, as well as higher device-related costs.
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Advertising and Marketing Expenses. Advertising and marketing expenses were $164.6 million for the quarter ended June 30, 2022 compared to $103.2 million for the quarter ended June 30, 2021, an increase of $61.4 million, or 59%. On a year-to-date basis, advertising and marketing expenses increased by $105.5 million, or 55%. The increases for both the quarter and year-to-date periods were substantially driven by higher digital and media advertising costs from BetterHelp.
Sales Expenses. Sales expenses were $57.9 million for the quarter ended June 30, 2022 compared to $63.9 million for the quarter ended June 30, 2021, a decrease of $5.9 million, or 9%. On a year-to-date basis, sales expenses decreased by $12.4 million, or 10%. The decrease for both the quarter and year-to-date periods were primarily driven by lower stock-based compensation, partially offset by higher sales and partner commissions due to higher results, as well as higher expense associated with conferences and events.
Technology and Development Expenses. Technology and development expenses were $80.8 million for both the quarters ended June 30, 2022 and 2021. The quarter reflects higher personnel and staff augmentation costs and higher infrastructure, hosting and software license costs offset by lower stock-based compensation. On a year-to-date basis, technology and development expenses increased by $9.5 million, or 6%. The increase on a year-to-date basis primarily reflects additional personnel and staff augmentation costs; higher professional, recruiting and consulting fees; and higher infrastructure, hosting and software license costs. These increases were associated with ongoing projects and services to continuously improve and optimize our technology portfolio. Partially offsetting this increase was lower stock-based compensation. For the quarters ended June 30, 2022 and 2021, research and development costs, which excludes amounts reflected as capitalized software, were $23.0 million and $53.4 million, respectively. For the six months ended June 30, 2022 and 2021, research and development costs were $49.7 million and $106.8 million, respectively.
General and Administrative Expenses. General and administrative expenses decreased $0.3 million to $110.9 million for the quarter ended June 30, 2022 compared to $111.2 million for the quarter ended June 30, 2021. On a year-to-date basis, general and administrative expenses decreased by $0.6 million. For both the quarter and year-to-date periods, lower stock-based compensation, bad debt expenses and other taxes were primarily offset by higher personnel expenses, therapist recruiting costs, bank charges, legal fees and reserves, and other corporate expenses.
Acquisition, Integration, and Transformation Costs. Acquisition, integration, and transformation costs were $2.9 million and $7.4 million for the quarter and six months ended June 30, 2022, respectively, and primarily consisted of costs to integrate and upgrade our CRM and ERP ecosystem. For the quarter and six months ended June 30, 2021, acquisition, integration, and transformation costs were $11.4 million and $17.7 million, respectively, and primarily consisted of acquisition and integration related costs.
Depreciation and Amortization. Depreciation and amortization was $59.4 million for the quarter ended June 30, 2022 compared to $51.3 million for the quarter ended June 30, 2021, an increase of 16%. Depreciation and amortization was $118.3 million for the six months ended June 30, 2022 compared to $100.0 million for the six months ended June 30, 2021, an increase of $18.3 million. The higher expense was primarily due to additional amortization expense related to the acceleration of the amortization of certain trademarks, and to a lesser extent, higher amortization associated with higher capitalized software development costs. As it relates to the acceleration of the useful lives for certain trademarks, this change related to our strategy to integrate and move certain consumer brands under the Teladoc Health brand. This acceleration of amortization resulted in decreasing the weighted average useful life of all trademarks at the date of the change from 9.5 years to 7.5 years. This change will increase annual amortization by approximately $23.2 million in 2022 and 2023.
Goodwill Impairment. We recorded non-cash goodwill impairment charges of $3,030.0 million and $9,630.0 million in the quarter and six months ended June 30, 2022, respectively, following goodwill impairment testings performed as a result of sustained decreases in our publicly quoted share price. The non-cash charges had no impact on the provision for income taxes. Refer to Critical Accounting Estimates and Policies: Goodwill Impairment Charge and Note 7, Goodwill, to our condensed consolidated financial statements.
Loss on Extinguishment of Debt. Loss on extinguishment of debt were $31.4 million and $42.9 million for the quarter and six months ended June 30, 2021, respectively. They were primarily due to the exchanges and conversions of the 2025 Notes.
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Other Expense (Income), Net. Other expense (income), net was an expense of $1.8 million for the quarter ended June 30, 2022 compared to an income of ($0.2) million for the quarter ended June 30, 2021 and included foreign exchange remeasurements. Other expense (income), net was $1.0 million for the six months ended June 30, 2022 compared to ($5.9) million for the six months ended June 30, 2021. The difference was primarily due to a $5.9 million gain on sale of a non-marketable equity security.
Interest Expense, Net. Interest expense, net consists of interest costs and amortization of debt discount associated with advances from financing companies, our convertible senior notes, and interest income from cash and cash equivalents and short-term investments. Interest expense, net was $4.3 million and $20.5 million for the quarters ended June 30, 2022 and 2021, respectively. Interest expense, net was $9.8 million and $42.6 million for the six months ended June 30, 2022 and 2021, respectively. The decrease in interest expense substantially reflects the adoption of ASU 2020-06, “Debt—Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity,” which resulted in the elimination of non-cash interest expense associated with the accretion of the recorded debt value to stated value. Refer to Note 11, Convertible Senior Notes, to the condensed consolidated financial statements. The associated non-cash expense was $14.7 million, or $0.09 per share, for the quarter ended June 30, 2021 and $30.3 million, or $0.20 per share, for the six months ended June 30, 2021.
Provision for Income Taxes. We recorded an income tax benefit of $1.2 million for the quarter ended June 30, 2022 compared to an expense of $3.2 million for the quarter ended June 30, 2021. We recorded an income tax benefit of $0.8 million for the six months ended June 30, 2022 compared to an expense of $90.2 million for the six months ended June 30, 2021. For the six months ended June 30, 2021, we recognized a non-cash income tax expense, substantially reflecting the discrete charge for additional valuation allowance on excess stock compensation benefits associated with the Livongo merger.
Liquidity and Capital Resources
The following table presents a summary of our cash flow activity for the periods set forth below (in thousands):
Six Months Ended |
| ||||||
June 30, |
| ||||||
| 2022 |
| 2021 |
| |||
Condensed Consolidated Statements of Cash Flows - Summary | |||||||
Net cash provided by operating activities | $ | 60,722 | $ | 34,191 | |||
Net cash used in investing activities |
| (72,404) |
| (18,198) | |||
Net cash provided by financing activities |
| 1,482 |
| 33,538 | |||
Total | $ | (10,200) | $ | 49,531 |
Our principal sources of liquidity were cash and cash equivalents, comprised substantially of deposit accounts and money market funds, totaling $881.2 million as of June 30, 2022. Additionally, we had short-term marketable securities of $2.5 million as of June 30, 2022.
We believe that our existing cash and cash equivalents and short-term investments will be sufficient to meet our working capital, capital expenditure, and contractual obligation needs for at least the next 12 months. Our future capital requirements will depend on many factors including our growth rate, contract renewal activity, number of visits, the timing and extent of spending to support product development efforts, our expansion of sales and marketing activities, the introduction of new and enhanced services offerings, the continuing market acceptance of telehealth, and our debt service obligations. We may in the future enter into arrangements to acquire or invest in complementary businesses, services, technologies, and intellectual property rights. We may be required to seek additional equity or debt financing to fund working capital, capital expenditures and acquisitions, and to settle debt obligations. In the event that additional financing is required from outside sources, we may not be able to raise it on terms acceptable to us or at all, which would adversely affect our business, financial condition and results of operations.
Historically, we have financed our operations primarily through sales of equity securities, debt issuance, and bank borrowings. See Note 11, “Convertible Senior Notes” of the notes to the condensed consolidated financial statements in this Quarterly Report on Form 10-Q for additional information on the Notes.
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We routinely enter into contractual obligations with third parties to provide professional services, licensing, and other products and services in support of our ongoing business. The current estimated cost of these contracts is not expected to be significant to our liquidity and capital resources based on contracts in place as of June 30, 2022.
Cash Provided by Operating Activities
For the six months ended June 30, 2022 cash flows provided by operating activities consisted of net loss adjusted for certain non-cash items and changes in assets and liabilities. Cash provided by operating activities was $60.7 million for the six months ended June 30, 2022 compared to $34.2 million for the six months ended June 30, 2021. The year-over-year higher inflow was primarily driven by higher revenues and a change in the timing of payments.
Our primary uses of cash from operating activities are for the payment of cash compensation, provider fees, engagement marketing, DTC digital and media advertising, inventory, insurance, technology costs, interest expense and acquisition, integration, and transformation costs. Historically, our cash compensation is at its highest level in the first quarter when we pay discretionary employee compensation related to the previous fiscal year.
Cash Used in Investing Activities
Cash used in investing activities was $72.4 million for the six months ended June 30, 2022, driven primarily by payments for capitalized software development costs associated with ongoing projects and services to continuously improve and optimize our technology portfolio.
Cash used in investing activities was $18.2 million for the six months ended June 30, 2021, primarily driven by cash paid for the acquisition of businesses and capitalized software development costs, partially offset by proceeds from sale of short-term marketable securities and sale of an investment.
Cash Provided by Financing Activities
Cash provided by financing activities for the six months ended June 30, 2022 was $1.5 million, primarily consisting of the proceeds from the exercise of employee stock options, proceeds withheld from participants in the employee stock purchase plan, and proceeds from advances from financing companies, partially offset by a net change in payments against advances from financing companies.
Cash provided by financing activities for the six months ended June 30, 2021 was $33.5 million. Cash provided by financing activities primarily consisted of the proceeds from the exercise of employee stock options, proceeds withheld from participants in the employee stock purchase plan, and proceeds from advances from financing companies, partially offset by a net change in payments against advances from financing companies.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
Interest Rate Risk and Foreign Exchange Risk
Cash equivalents that are subject to interest rate volatility represent our principal market risk. We do not expect cash flows to be affected to any significant degree by a sudden change in market interest rates as our Notes and Livongo Notes bear fixed interest rates. We do not enter into investments for trading or speculative purposes.
We operate our business primarily within the U.S. which accounts for approximately 88% of our revenues. We have not utilized hedging strategies with respect to our foreign exchange exposure as we believe it is not expected to have a material impact on our condensed consolidated financial statements.
Concentrations of Risk and Significant Clients
Our financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, short-term investments and accounts receivable. We deposit our cash with financial institutions in the U.S. and in foreign countries, however, our deposits, at times, may exceed federally insured limits. Our cash equivalents are invested in institutional money market funds and our short-term investment consisted primarily of a domestic certificate of deposit with an original maturity of one year.
No Client represented over 10% of revenues for the quarters or six months ended June 30, 2022 or 2021.
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No Client represented over 10% of accounts receivable at June 30, 2022 or December 31, 2021.
Item 4. Controls and Procedures
Management’s Report on Internal Control over Financial Reporting
In designing and evaluating our disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures.
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated, as of the end of the period covered by this Quarterly Report on Form 10-Q, the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)). Based on that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that as of June 30, 2022, our disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms and to provide reasonable assurance that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
No changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the quarter ended June 30, 2022 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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PART II - OTHER INFORMATION
Item 1. Legal Proceedings
We are subject to legal proceedings, claims and litigation arising in the ordinary course of our business. Descriptions of certain legal proceedings to which we are a party are contained in Note 13, “Legal Matters”, to our condensed consolidated financial statements included in this Quarterly Report on Form 10-Q and are incorporated by reference herein.
Item 1A. Risk Factors
For a discussion of potential risks and uncertainties related to our Company see the information in Part I, Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2021. There have been no material changes to the risk factors previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2021.
In addition to the other information set forth in this Quarterly Report on Form 10-Q, you should carefully consider the factors discussed in the “Special Note Regarding Forward-Looking Statements” section in Part I, Item 2, of this Quarterly Report on Form 10-Q.
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Item 6. Exhibits
Exhibit
Index
Incorporated by Reference | ||||||||||||
Exhibit |
| Exhibit Description |
| Form |
| File No. |
| Exhibit |
| Filing |
| Filed |
3.1 | Seventh Amended and Restated Certificate of Incorporation of Teladoc Health, Inc. | 8-K | 001-37477 | 3.1 | 6/2/22 | |||||||
3.2 | 8-K | 001-37477 | 3.2 | 6/2/22 | ||||||||
10.1 | Teladoc Health, Inc. Non-Employee Director Compensation Program (as amended). | * | ||||||||||
31.1 | * | |||||||||||
31.2 | * | |||||||||||
32.1 | ** | |||||||||||
32.2 | ** | |||||||||||
101.INS | XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document. | * | ||||||||||
101.SCH | XBRL Taxonomy Extension Schema Document. | * | ||||||||||
101.CAL | XBRL Taxonomy Calculation Linkbase Document. | * | ||||||||||
101.DEF | XBRL Definition Linkbase Document. | * | ||||||||||
101.LAB | XBRL Taxonomy Label Linkbase Document. | * | ||||||||||
101.PRE | XBRL Taxonomy Presentation Linkbase Document. | * | ||||||||||
104 | Cover Page Interactive Data File – The Cover page interactive data file does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document |
* Filed herewith.
** Furnished herewith.
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Signatures
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
TELADOC HEALTH, INC. | ||
Date: August 3, 2022 | By: | /s/ JASON GOREVIC |
Name: | Jason Gorevic | |
Title: | Chief Executive Officer | |
Date: August 3, 2022 | By: | /s/ MALA MURTHY |
Name: | Mala Murthy | |
Title: | Chief Financial Officer | |
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