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Other general administrative expenses (Details) - BRL (R$)
R$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Other General Administrative Expenses      
Genreal maintenance expenses R$ 895,734 R$ 889,077 R$ 743,580
Technology maintenance expenses 2,577,479 2,474,348 2,355,310
Advertising 540,593 621,425 654,175
Communications 421,522 353,271 648,856
Per diems and travel expenses 72,647 71,840 68,922
Taxes other than income tax 148,950 202,440 280,098
Surveillance and cash courier services 548,759 597,946 594,953
Insurance premiums 21,977 22,374 16,620
Specialized and technical services 2,228,715 2,184,139 2,171,460
Technical reports 425,767 355,343 319,814
Others specialized and technical services 1,802,948 1,828,795 1,851,646
Other administrative expenses [Default Label] [1] 886,742 873,857 709,504
Total R$ 8,343,118 R$ 8,290,717 R$ 8,243,478
[1] On December 31, 2022, it is mainly composed of Data Processing Expenses in the balance of R$ 155,326 (2021 – R$ 160,716 and 2020 - R$ 176,105), Services Expenses in the balance of R$ 52,165 (2021 - revenue of R$ 51,689 and 2020 – R$ 27,751), Expenses with the Benefit Guarantee Fund - FGB 3,979 (2021 – R$ 3,864 and 2020 – R$ 8,478), and Recovery of Charges and Expenses R$ 435,717 (2021 – R$ 378,604 and 2020 – R$ 212,850).