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SEGMENT REPORTING
9 Months Ended
Sep. 30, 2015
Segment Reporting [Abstract]  
SEGMENT REPORTING
SEGMENT REPORTING

Our business segments are based upon our organizational structure, which focuses primarily on the services offered, and are consistent with the internal reporting used by our Chief Executive Officer (our Chief Operating Decision Maker) to evaluate operating performance and to assess the allocation of our resources.
We classify our businesses into three reportable segments. The Mortgage Services segment provides services that span the mortgage and real estate lifecycle and are typically outsourced by loan servicers, loan originators, home investors and other sellers of single family homes. The Financial Services segment provides collection and customer relationship management services primarily to debt originators and servicers (e.g., credit card, auto lending, retail credit and mortgage) and the utility, insurance and hotel industries. The Technology Services segment provides a portfolio of software, data analytics and information technology infrastructure management services that support the efficient and compliant management of mortgage and real estate activities and marketplace transactions across the lifecycle. In addition, Corporate Items and Eliminations include eliminations of transactions between the reportable segments, interest expense and costs related to corporate support functions including executive, finance, law, compliance, human resources, vendor management, risk, sales and marketing. Intercompany transactions primarily consist of information technology infrastructure management services.

Financial information for our segments is as follows:
 
 
Three months ended September 30, 2015
(in thousands)
 
Mortgage
Services
 
Financial
Services
 
Technology
Services
 
Corporate
Items and
Eliminations
 
Consolidated
Altisource
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
209,506

 
$
21,337

 
$
51,437

 
$
(9,504
)
 
$
272,776

Cost of revenue
 
122,724

 
15,418

 
44,419

 
(8,711
)
 
173,850

Gross profit (loss)
 
86,782

 
5,919

 
7,018

 
(793
)
 
98,926

Selling, general and administrative expenses
 
23,399

 
4,553

 
7,628

 
15,758

 
51,338

Income (loss) from operations
 
63,383

 
1,366

 
(610
)
 
(16,551
)
 
47,588

Other income (expense), net
 
9

 
31

 
38

 
(6,466
)
 
(6,388
)
 
 
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and non-controlling interests
 
$
63,392

 
$
1,397

 
$
(572
)
 
$
(23,017
)
 
$
41,200


 
 
Three months ended September 30, 2014
(in thousands)
 
Mortgage
Services
 
Financial
Services
 
Technology
Services
 
Corporate
Items and
Eliminations
 
Consolidated
Altisource
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
210,747

 
$
26,852

 
$
60,925

 
$
(10,836
)
 
$
287,688

Cost of revenue
 
129,312

 
17,123

 
52,087

 
(9,798
)
 
188,724

Gross profit (loss)
 
81,435

 
9,729

 
8,838

 
(1,038
)
 
98,964

Selling, general and administrative expenses
 
20,643

 
4,767

 
7,241

 
14,097

 
46,748

Income (loss) from operations
 
60,792

 
4,962

 
1,597

 
(15,135
)
 
52,216

Other income (expense), net
 
18

 
13

 
25

 
(6,405
)
 
(6,349
)
 
 
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and non-controlling interests
 
$
60,810

 
$
4,975

 
$
1,622

 
$
(21,540
)
 
$
45,867


 
 
Nine months ended September 30, 2015
(in thousands)
 
Mortgage
Services
 
Financial
Services
 
Technology
Services
 
Corporate
Items and
Eliminations
 
Consolidated
Altisource
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
583,873

 
$
67,080

 
$
159,399

 
$
(28,773
)
 
$
781,579

Cost of revenue
 
350,238

 
46,058

 
144,565

 
(26,026
)
 
514,835

Gross profit (loss)
 
233,635

 
21,022

 
14,834

 
(2,747
)
 
266,744

Selling, general and administrative expenses
 
69,188

 
13,856

 
14,598

 
50,077

 
147,719

Income (loss) from operations
 
164,447

 
7,166

 
236

 
(52,824
)
 
119,025

Other income (expense), net
 
28

 
21

 
21

 
(21,843
)
 
(21,773
)
 
 
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and non-controlling interests
 
$
164,475

 
$
7,187

 
$
257

 
$
(74,667
)
 
$
97,252


 
 
Nine months ended September 30, 2014
(in thousands)
 
Mortgage
Services
 
Financial
Services
 
Technology
Services
 
Corporate
Items and
Eliminations
 
Consolidated
Altisource
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
609,394

 
$
76,613

 
$
164,885

 
$
(27,863
)
 
$
823,029

Cost of revenue
 
361,960

 
47,794

 
135,833

 
(25,059
)
 
520,528

Gross profit (loss)
 
247,434

 
28,819

 
29,052

 
(2,804
)
 
302,501

Selling, general and administrative expenses
 
63,319

 
14,203

 
21,358

 
40,423

 
139,303

Income (loss) from operations
 
184,115

 
14,616

 
7,694

 
(43,227
)
 
163,198

Other income (expense), net
 
146

 
24

 
(97
)
 
(15,978
)
 
(15,905
)
 
 
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and non-controlling interests
 
$
184,261

 
$
14,640

 
$
7,597

 
$
(59,205
)
 
$
147,293

 
(in thousands)
 
Mortgage
Services
 
Financial
Services
 
Technology
Services
 
Corporate
Items and
Eliminations
 
Consolidated
Altisource
 
 
 
 
 
 
 
 
 
 
 
Total assets:
 
 

 
 

 
 

 
 

 
 

September 30, 2015
 
$
326,210

 
$
52,425

 
$
229,847

 
$
178,571

 
$
787,053

December 31, 2014
 
313,550

 
56,096

 
250,059

 
168,516

 
788,221



Our services are provided to customers primarily located in the United States.  Premises and equipment, net consist of the following, by country:
(in thousands)
 
September 30,
2015
 
December 31,
2014
 
 
 
 
 
United States
 
$
91,014

 
$
88,274

India
 
23,208

 
27,082

Luxembourg
 
5,539

 
9,059

Philippines
 
2,655

 
3,344

 
 
 
 
 
Total
 
$
122,416

 
$
127,759