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COST OF REVENUE
3 Months Ended
Mar. 31, 2015
Cost of Revenue [Abstract]  
COST OF REVENUE
COST OF REVENUE
 
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles, fees paid to external providers related to the provision of services, reimbursable expenses, technology and telecommunications expenses as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows for the three months ended March 31:
 
 
 
(in thousands)
 
2015
 
2014
 
 
 
 
 
Compensation and benefits
 
$
69,326

 
$
52,650

Outside fees and services
 
53,247

 
52,828

Reimbursable expenses
 
31,956

 
28,795

Technology and telecommunications
 
11,893

 
8,841

Depreciation and amortization
 
6,404

 
4,691

 
 
 
 
 
Total
 
$
172,826

 
$
147,805