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SEGMENT REPORTING
12 Months Ended
Dec. 31, 2014
Segment Reporting [Abstract]  
SEGMENT REPORTING
SEGMENT REPORTING

Our business segments are based upon our organizational structure, which focuses primarily on the services offered, and are consistent with the internal reporting used by our Chief Executive Officer (our Chief Operating Decision Maker) to evaluate operating performance and to assess the allocation of our resources.
We classify our businesses into three reportable segments. The Mortgage Services segment provides services that span the mortgage and real estate lifecycle and are typically outsourced by loan servicers, loan originators, investors and other sellers of single family homes. The Financial Services segment provides collection and customer relationship management services primarily to debt originators and servicers (e.g., credit card, auto lending, retail credit and mortgage) and the utility, insurance and hotel industries. The Technology Services segment principally consists of our REALSuite software applications, Equator’s software applications, Mortgage Builder’s software applications and our information technology infrastructure services. The REALSuite platform provides a fully integrated set of software applications and technologies that manage the end-to-end lifecycle for residential and commercial mortgage loan servicing including the automated management and payment of a distributed network of vendors. Equator’s software applications provide comprehensive, end-to-end workflow and transaction services to manage real estate and foreclosure related activities and purchase related services from vendors. Mortgage Builder provides mortgage origination and servicing software applications. In addition, Corporate Items and Eliminations include eliminations of transactions between the reportable segments, interest expense and costs related to corporate support functions including executive, finance, legal, compliance, human resources, vendor management, risk and operational effectiveness and marketing.
 
Financial information for our segments is as follows:
 
 
 
 
 
 
For the year ended December 31, 2014
(in thousands)
 
Mortgage
Services
 
Financial
Services
 
Technology
Services
 
Corporate
Items and
Eliminations
 
Consolidated
Altisource
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
790,076

 
$
98,499

 
$
230,367

 
$
(40,026
)
 
$
1,078,916

Cost of revenue
 
484,512

 
64,338

 
194,301

 
(35,971
)
 
707,180

Gross profit
 
305,564

 
34,161

 
36,066

 
(4,055
)
 
371,736

Selling, general and administrative expenses
 
94,678

 
18,791

 
31,950

 
55,863

 
201,282

Income from operations
 
210,886

 
15,370

 
4,116

 
(59,918
)
 
170,454

Other income (expense), net
 
204

 
62

 
(31
)
 
(23,424
)
 
(23,189
)
 
 
 
 
 
 
 
 
 
 
 
Income before income taxes and non-controlling interests
 
$
211,090

 
$
15,432

 
$
4,085

 
$
(83,342
)
 
$
147,265


 
 
For the year ended December 31, 2013
(in thousands)
 
Mortgage
Services
 
Financial
Services
 
Technology
Services
 
Corporate
Items and
Eliminations
 
Consolidated
Altisource
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
596,152

 
$
92,958

 
$
103,891

 
$
(24,644
)
 
$
768,357

Cost of revenue
 
374,713

 
55,328

 
84,538

 
(22,099
)
 
492,480

Gross profit
 
221,439

 
37,630

 
19,353

 
(2,545
)
 
275,877

Selling, general and administrative expenses
 
46,515

 
15,571

 
12,442

 
39,282

 
113,810

Income from operations
 
174,924

 
22,059

 
6,911

 
(41,827
)
 
162,067

Other income (expense), net
 
(136
)
 
(10
)
 
7

 
(19,595
)
 
(19,734
)
 
 
 
 
 
 
 
 
 
 
 
Income before income taxes and non-controlling interests
 
$
174,788

 
$
22,049

 
$
6,918

 
$
(61,422
)
 
$
142,333


 
 
For the year ended December 31, 2012
(in thousands)
 
Mortgage
Services
 
Financial
Services
 
Technology
Services
 
Corporate
Items and
Eliminations
 
Consolidated
Altisource
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
452,796

 
$
64,522

 
$
74,189

 
$
(23,147
)
 
$
568,360

Cost of revenue
 
285,586

 
46,737

 
54,634

 
(20,756
)
 
366,201

Gross profit
 
167,210

 
17,785

 
19,555

 
(2,391
)
 
202,159

Selling, general and administrative expenses
 
25,099

 
13,415

 
8,888

 
27,310

 
74,712

Income from operations
 
142,111

 
4,370

 
10,667

 
(29,701
)
 
127,447

Other income (expense), net
 
(1,713
)
 
(27
)
 
(25
)
 
(1,033
)
 
(2,798
)
 
 
 
 
 
 
 
 
 
 
 
Income before income taxes and non-controlling interests
 
$
140,398

 
$
4,343

 
$
10,642

 
$
(30,734
)
 
$
124,649


(in thousands)
 
Mortgage
Services
 
Financial
Services
 
Technology
Services
 
Corporate
Items and
Eliminations
 
Consolidated
Altisource
 
 
 
 
 
 
 
 
 
 
 
Total assets:
 
 

 
 

 
 

 
 

 
 

December 31, 2014
 
$
313,206

 
$
56,096

 
$
250,403

 
$
168,516

 
$
788,221

December 31, 2013
 
310,253

 
55,930

 
277,941

 
85,928

 
730,052


 
Our services are provided to customers primarily located in the United States.  Premises and equipment, net consist of the following, by country:
(in thousands)
 
December 31,
2014
 
December 31,
2013
 
 
 
 
 
United States
 
$
88,274

 
$
63,615

India
 
27,082

 
16,404

Luxembourg
 
9,059

 
3,217

Philippines
 
3,344

 
4,016

 
 
 
 
 
Total
 
$
127,759

 
$
87,252