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COST OF REVENUE - Components of Revenue (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Cost of Revenue [Abstract]    
Outside fees and services $ 55,858 $ 55,979
Compensation and benefits 35,396 48,064
Technology and telecommunications 14,196 16,937
Reimbursable expenses 8,273 8,039
Depreciation and amortization 1,691 2,286
Total $ 115,414 $ 131,305