COST OF REVENUE

3 Months Ended

Mar. 31, 2022

Cost of Revenue [Abstract]

COST OF REVENUE

COST OF REVENUE

Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service, operations and technology roles, fees paid to external providers related to the provision of services, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows:

	Three months ended March 31,
(in thousands)	2022		2021
Compensation and benefits	$	13,521	$	22,035
Outside fees and services	12,903		18,723
Technology and telecommunications	5,232		6,587
Reimbursable expenses	1,592		2,013
Depreciation and amortization	621		800
Total	$	33,869	$	50,158