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Income Taxes - Narrative (Details) - USD ($)
$ / shares in Units, $ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Jul. 01, 2019
Tax effects of temporary differences        
Decrease in foreign taxes due to tax holidays $ 100 $ 300 $ 700  
Effect on diluted per share due to decrease in foreign tax holiday (in dollars per share) $ 0.01 $ 0.02 $ 0.04  
Undistributed earnings $ 13,800      
Deferred tax liability that would be recognized if earnings were distributed 500      
Net operating loss carryforwards 353,358 $ 338,403    
Operating loss carryforwards $ 1,415,900 $ 1,355,400    
Statutory tax rate 24.94% 24.94% 26.01%  
Operating loss carryback, CARES Act $ 14,800      
Unrecognized tax benefits that would affect the effective tax rate 13,200 $ 13,500    
Unrecognized tax benefits, income tax penalties and interest accrued 4,600 3,700    
Domestic - Luxembourg        
Tax effects of temporary differences        
Operating loss carryforwards, valuation allowance 349,800 337,700    
Change in statutory income tax rate   14,000    
Foreign - U.S. state        
Tax effects of temporary differences        
Income recognized on deferred foreign income 465 (341) $ 134  
Operating loss carryforwards, valuation allowance 800 500    
Deferred tax asset relating to tax credits 900 600    
Foreign - U.S. federal        
Tax effects of temporary differences        
Income recognized on deferred foreign income 2,808 (329) (291)  
Operating loss carryforwards, valuation allowance 2,400 100    
Foreign - non-U.S.        
Tax effects of temporary differences        
Income recognized on deferred foreign income 1,984 (648) $ (707)  
Change in statutory income tax rate 1,400      
Philippines        
Tax effects of temporary differences        
Income recognized on deferred foreign income   $ 900    
India        
Tax effects of temporary differences        
Income recognized on deferred foreign income $ 68,000      
Financial Services Business | Discontinued Operations, Disposed of by Sale        
Tax effects of temporary differences        
Capital loss, deferred tax asset       $ 10,400