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ACCOUNTS RECEIVABLE, NET
 12 Months Ended
Dec. 31, 2019
Receivables [Abstract]  
ACCOUNTS RECEIVABLE, NET
ACCOUNTS RECEIVABLE, NET
Accounts receivable, net consists of the following as of December 31:
(in thousands)
 
2019
 
2018
 
 
 
 
 
Billed
 
$
35,921

 
$
35,590

Unbilled
 
12,166

 
11,759

 
 
48,087

 
47,349

Less: Allowance for doubtful accounts
 
(4,472
)
 
(10,883
)
 
 
 
 
 
Total
 
$
43,615

 
$
36,466


Unbilled accounts receivable consist primarily of certain real estate asset management, REO sales, title and closing services for which we generally recognize revenue when the service is provided but collect upon closing of the sale, and foreclosure trustee services, for which we generally recognize revenues over the service delivery period but bill following completion of the service. We also include amounts in unbilled accounts receivable that are earned during a month and billed in the following month.
Bad debt expense amounted to $0.7 million, $2.8 million and $5.1 million for the years ended December 31, 2019, 2018 and 2017, respectively, and is included in selling, general and administrative expenses in the consolidated statements of operations and comprehensive income (loss).