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SEGMENT REPORTING
12 Months Ended
Dec. 31, 2018
Segment Reporting [Abstract]  
SEGMENT REPORTING
SEGMENT REPORTING
Our business segments are based upon our organizational structure, which focuses primarily on the services offered, and are consistent with the internal reporting used by our Chief Executive Officer (our chief operating decision maker) to evaluate operating performance and to assess the allocation of our resources.
We report our operations through two reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. The Mortgage Market segment provides loan servicers and originators with marketplaces, services and technologies that span the mortgage lifecycle. The Real Estate Market segment provides real estate consumers and rental property investors with marketplaces and services that span the real estate lifecycle. In addition, the Other Businesses, Corporate and Eliminations segment includes businesses that provide post-charge-off consumer debt collection services primarily to debt originators (e.g., credit card, auto lending and retail credit), customer relationship management services primarily to the utility, insurance and hotel industries and IT infrastructure management services. Other Businesses, Corporate and Eliminations also includes interest expense and costs related to corporate support functions including executive, finance, law, compliance, human resources, vendor management, facilities, risk management, and sales and marketing costs not allocated to the business units as well as eliminations between the reportable segments.
Financial information for our segments is as follows:
 
 
For the year ended December 31, 2018
(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Revenue
 
$
686,905

 
$
90,290

 
$
61,007

 
$
838,202

Cost of revenue
 
447,108

 
102,893

 
72,164

 
622,165

Gross profit (loss)
 
239,797

 
(12,603
)
 
(11,157
)
 
216,037

Operating expenses (income):
 
 
 
 
 
 
 
 
Selling, general and administrative expenses
 
85,013

 
21,561

 
69,096

 
175,670

Gain on sale of business
 

 
(13,688
)
 

 
(13,688
)
Restructuring charges
 
2,495

 
113

 
8,952

 
11,560

Income (loss) from operations
 
152,289

 
(20,589
)
 
(89,205
)
 
42,495

Total other income (expense), net
 
81

 
77

 
(41,254
)
 
(41,096
)
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and non-controlling interests
 
$
152,370

 
$
(20,512
)
 
$
(130,459
)
 
$
1,399

 
 
For the year ended December 31, 2017
(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Revenue
 
$
793,684

 
$
89,787

 
$
58,742

 
$
942,213

Cost of revenue
 
545,507

 
96,967

 
57,391

 
699,865

Gross profit (loss)
 
248,177

 
(7,180
)
 
1,351

 
242,348

Selling, general and administrative expenses
 
114,215

 
18,718

 
59,709

 
192,642

Income (loss) from operations
 
133,962

 
(25,898
)
 
(58,358
)
 
49,706

Total other income (expense), net
 
72

 
(4
)
 
(14,399
)
 
(14,331
)
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and non-controlling interests
 
$
134,034

 
$
(25,902
)
 
$
(72,757
)
 
$
35,375

 
 
For the year ended December 31, 2016
(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Revenue
 
$
827,324

 
$
86,590

 
$
83,389

 
$
997,303

Cost of revenue
 
546,540

 
64,566

 
78,939

 
690,045

Gross profit
 
280,784

 
22,024

 
4,450

 
307,258

Selling, general and administrative expenses
 
121,508

 
23,291

 
69,356

 
214,155

Litigation settlement loss, net of $4,000 insurance recovery
 

 

 
28,000

 
28,000

Income (loss) from operations
 
159,276

 
(1,267
)
 
(92,906
)
 
65,103

Total other income (expense), net
 
154

 
(5
)
 
(20,931
)
 
(20,782
)
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and non-controlling interests
 
$
159,430

 
$
(1,272
)
 
$
(113,837
)
 
$
44,321

(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Total assets:
 
 
 
 
 
 
 
 
December 31, 2018
 
$
236,138

 
$
66,772

 
$
438,790

 
$
741,700

December 31, 2017
 
304,346

 
64,624

 
496,194

 
865,164


Our services are primarily provided to customers located in the United States. Premises and equipment, net consist of the following, by country, as of December 31:
(in thousands)
 
2018
 
2017
 
 
 
 
 
United States
 
$
25,693

 
$
46,268

India
 
3,154

 
8,136

Luxembourg
 
14,975

 
16,688

Philippines
 
1,754

 
2,038

Uruguay
 
55

 
143

 
 
 
 
 
Total
 
$
45,631

 
$
73,273