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SEGMENT REPORTING
12 Months Ended
Dec. 31, 2017
Segment Reporting [Abstract]  
SEGMENT REPORTING
SEGMENT REPORTING
Our business segments are based upon our organizational structure, which focuses primarily on the services offered, and are consistent with the internal reporting used by our Chief Executive Officer (our chief operating decision maker) to evaluate operating performance and to assess the allocation of our resources.
Effective January 1, 2017, our reportable segments changed as a result of a change in the way our chief operating decision maker manages our businesses, allocates resources and evaluates performance, and the related changes in our internal organization. We now report our operations through two new reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. Prior to the January 1, 2017 change in reportable segments, our reportable segments were Mortgage Services, Financial Services and Technology Services. The former Mortgage Services segment was separated into the Mortgage Market and Real Estate Market segments. Furthermore, certain of the software services business units that were formerly in the Technology Services segment and the mortgage charge-off collections business that was formerly in the Financial Services segment are now included in the Mortgage Market. Other Businesses, Corporate and Eliminations includes asset recovery management services and customer relationship management services that were formerly in the Financial Services segment as well as IT infrastructure management services formerly in the Technology Services segment. Prior year comparable period segment disclosures have been restated to conform to the current year presentation.
The Mortgage Market segment provides loan servicers and originators with marketplaces, services and technologies that span the mortgage lifecycle. The Real Estate Market segment provides real estate consumers and rental property investors with marketplaces and services that span the real estate lifecycle. In addition, the Other Businesses, Corporate and Eliminations segment includes businesses that provide post-charge-off consumer debt collection services primarily to debt originators (e.g., credit card, auto lending and retail credit), customer relationship management services primarily to the utility, insurance and hotel industries and IT infrastructure management services. Other Businesses, Corporate and Eliminations also includes interest expense and costs related to corporate support functions including executive, finance, law, compliance, human resources, vendor management, facilities, risk management, and sales and marketing costs not allocated to the business units as well as eliminations between the reportable segments.
Financial information for our segments is as follows:
 
 
For the year ended December 31, 2017
(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Revenue
 
$
793,684

 
$
89,787

 
$
58,742

 
$
942,213

Cost of revenue
 
545,507

 
96,967

 
57,391

 
699,865

Gross profit (loss)
 
248,177

 
(7,180
)
 
1,351

 
242,348

Selling, general and administrative expenses
 
114,215

 
18,718

 
59,709

 
192,642

Income (loss) from operations
 
133,962

 
(25,898
)
 
(58,358
)
 
49,706

Total other income (expense), net
 
72

 
(4
)
 
(14,399
)
 
(14,331
)
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and non-controlling interests
 
$
134,034

 
$
(25,902
)
 
$
(72,757
)
 
$
35,375

 
 
For the year ended December 31, 2016
(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Revenue
 
$
827,324

 
$
86,590

 
$
83,389

 
$
997,303

Cost of revenue
 
546,540

 
64,566

 
78,939

 
690,045

Gross profit
 
280,784

 
22,024

 
4,450

 
307,258

Selling, general and administrative expenses
 
121,508

 
23,291

 
69,356

 
214,155

Litigation settlement loss, net of $4,000 insurance recovery
 

 

 
28,000

 
28,000

Income (loss) from operations
 
159,276

 
(1,267
)
 
(92,906
)
 
65,103

Total other income (expense), net
 
154

 
(5
)
 
(20,931
)
 
(20,782
)
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and non-controlling interests
 
$
159,430

 
$
(1,272
)
 
$
(113,837
)
 
$
44,321

 
 
For the year ended December 31, 2015
(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Revenue
 
$
885,174

 
$
54,199

 
$
112,093

 
$
1,051,466

Cost of revenue
 
552,676

 
38,541

 
96,110

 
687,327

Gross profit
 
332,498

 
15,658

 
15,983

 
364,139

Selling, general and administrative expenses
 
132,334

 
7,514

 
81,020

 
220,868

Impairment losses
 
64,146

 

 
7,639

 
71,785

Change in the fair value of Equator Earn Out
 
(7,591
)
 

 

 
(7,591
)
Income (loss) from operations
 
143,609

 
8,144

 
(72,676
)
 
79,077

Total other income (expense), net
 
621

 
2

 
(26,640
)
 
(26,017
)
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and non-controlling interests
 
$
144,230

 
$
8,146

 
$
(99,316
)
 
$
53,060

(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Total assets:
 
 
 
 
 
 
 
 
December 31, 2017
 
$
304,346

 
$
64,624

 
$
496,194

 
$
865,164

December 31, 2016
 
347,067

 
47,863

 
294,282

 
689,212


Our services are primarily provided to customers located in the United States. Premises and equipment, net consist of the following, by country, as of December 31:
(in thousands)
 
2017
 
2016
 
 
 
 
 
United States
 
$
46,268

 
$
71,418

India
 
8,136

 
14,006

Luxembourg
 
16,688

 
14,791

Philippines
 
2,038

 
3,027

Uruguay
 
143

 
231

 
 
 
 
 
Total
 
$
73,273

 
$
103,473