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SEGMENT REPORTING
9 Months Ended
Sep. 30, 2017
Segment Reporting [Abstract]  
SEGMENT REPORTING
SEGMENT REPORTING
Our business segments are based upon our organizational structure, which focuses primarily on the services offered, and are consistent with the internal reporting used by our Chief Executive Officer (our chief operating decision maker) to evaluate operating performance and to assess the allocation of our resources.
Effective January 1, 2017, our reportable segments changed as a result of changes in our internal organization, which changed the way our chief operating decision maker manages our businesses, allocates resources and evaluates performance. We now report our operations through two new reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. Prior to the January 1, 2017 change in reportable segments, our reportable segments were Mortgage Services, Financial Services and Technology Services. The former Mortgage Services segment was separated into the Mortgage Market and Real Estate Market segments (as described below). Furthermore, certain of the software services business units that were formerly in the Technology Services segment and the mortgage charge-off collections business that was formerly in the Financial Services segment are now included in the Mortgage Market. Other Businesses, Corporate and Eliminations includes the other business that were formerly in the Financial Services segment as well as IT infrastructure management services formerly in the Technology Services segment. Prior year comparable period segment disclosures have been restated to conform to the current year presentation.
The Mortgage Market segment provides loan servicers and originators with marketplaces and services and a portfolio of software, data analytics and information technologies that span the mortgage lifecycle. The Real Estate Market segment provides rental property investors and real estate consumers with marketplaces, products and services that span the real estate lifecycle. In addition, the Other Businesses, Corporate and Eliminations segment includes businesses that provide asset recovery management collection services primarily to debt originators (e.g., credit card, auto lending and retail credit), customer relationship management services primarily to the utility, insurance and hotel industries and IT infrastructure management services. Other Businesses, Corporate and Eliminations also includes interest expense and costs related to corporate support functions including executive, finance, law, compliance, human resources, vendor management, facilities, risk management, and sales and marketing costs not allocated to the business units as well as eliminations between the reportable segments.
Financial information for our segments is as follows:
 
 
Three months ended September 30, 2017
(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Revenue
 
$
199,262

 
$
22,121

 
$
13,596

 
$
234,979

Cost of revenue
 
137,466

 
23,497

 
13,935

 
174,898

Gross profit (loss)
 
61,796

 
(1,376
)
 
(339
)
 
60,081

Selling, general and administrative expenses
 
28,006

 
4,208

 
14,408

 
46,622

Income (loss) from operations
 
33,790

 
(5,584
)
 
(14,747
)
 
13,459

Total other income (expense), net
 
26

 

 
(3,128
)
 
(3,102
)
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and
non-controlling interests
 
$
33,816

 
$
(5,584
)
 
$
(17,875
)
 
$
10,357

 
 
Three months ended September 30, 2016
(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Revenue
 
$
211,821

 
$
21,516

 
$
19,408

 
$
252,745

Cost of revenue
 
138,646

 
16,634

 
18,722

 
174,002

Gross profit
 
73,175

 
4,882

 
686

 
78,743

Selling, general and administrative expenses
 
29,903

 
6,961

 
17,022

 
53,886

Income (loss) from operations
 
43,272

 
(2,079
)
 
(16,336
)
 
24,857

Total other income (expense), net
 
10

 

 
(6,071
)
 
(6,061
)
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and
non-controlling interests
 
$
43,282

 
$
(2,079
)
 
$
(22,407
)
 
$
18,796

 
 
Nine months ended September 30, 2017
(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Revenue
 
$
614,180

 
$
67,314

 
$
44,653

 
$
726,147

Cost of revenue
 
421,942

 
72,484

 
43,818

 
538,244

Gross profit (loss)
 
192,238

 
(5,170
)
 
835

 
187,903

Selling, general and administrative expenses
 
86,493

 
14,084

 
46,216

 
146,793

Income (loss) from operations
 
105,745

 
(19,254
)
 
(45,381
)
 
41,110

Total other income (expense), net
 
138

 

 
(8,985
)
 
(8,847
)
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and
non-controlling interests
 
$
105,883

 
$
(19,254
)
 
$
(54,366
)
 
$
32,263

 
 
Nine months ended September 30, 2016
(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Revenue
 
$
626,522

 
$
70,229

 
$
61,925

 
$
758,676

Cost of revenue
 
408,412

 
47,946

 
60,878

 
517,236

Gross profit
 
218,110

 
22,283

 
1,047

 
241,440

Selling, general and administrative expenses
 
90,498

 
18,755

 
52,456

 
161,709

Income (loss) from operations
 
127,612

 
3,528

 
(51,409
)
 
79,731

Total other income (expense), net
 
144

 

 
(16,017
)
 
(15,873
)
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and
non-controlling interests
 
$
127,756

 
$
3,528

 
$
(67,426
)
 
$
63,858

(in thousands)
 
Mortgage Market
 
Real Estate Market
 
Other Businesses, Corporate and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
Total assets:
 
 

 
 

 
 

 
 

September 30, 2017
 
$
311,423

 
$
63,067

 
$
221,911

 
$
596,401

December 31, 2016
 
347,067

 
47,863

 
294,282

 
689,212


Our services are primarily provided to customers located in the United States. Premises and equipment, net consist of the following, by country:
(in thousands)
 
September 30,
2017
 
December 31,
2016
 
 
 
 
 
United States
 
$
51,900

 
$
71,418

India
 
9,657

 
14,006

Luxembourg
 
17,117

 
14,791

Philippines
 
1,981

 
3,027

Uruguay
 
168

 
231

 
 
 
 
 
Total
 
$
80,823

 
$
103,473