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COST OF REVENUE
3 Months Ended
Mar. 31, 2017
Cost of Revenue [Abstract]  
COST OF REVENUE
COST OF REVENUE
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles, fees paid to external providers related to the provision of services and the cost of sales of short-term investments in real estate, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows for the three months ended March 31:
(in thousands)
 
2017
 
2016
 
 
 
 
 
Compensation and benefits
 
$
63,092

 
$
65,063

Outside fees and services
 
85,894

 
71,803

Reimbursable expenses
 
10,029

 
15,454

Technology and telecommunications
 
11,351

 
9,940

Depreciation and amortization
 
7,587

 
6,603

 
 
 
 
 
Total
 
$
177,953

 
$
168,863