COST OF REVENUE

3 Months Ended

Mar. 31, 2017

Cost of Revenue [Abstract]

COST OF REVENUE

COST OF REVENUE

Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles, fees paid to external providers related to the provision of services and the cost of sales of short-term investments in real estate, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows for the three months endedMarch 31:

(in thousands)	2017		2016
Compensation and benefits	$	63,092	$	65,063
Outside fees and services	85,894		71,803
Reimbursable expenses	10,029		15,454
Technology and telecommunications	11,351		9,940
Depreciation and amortization	7,587		6,603
Total	$	177,953	$	168,863