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SEGMENT REPORTING
12 Months Ended
Dec. 31, 2016
Segment Reporting [Abstract]  
SEGMENT REPORTING
SEGMENT REPORTING
Our business segments are based upon our organizational structure, which focuses primarily on the services offered, and are consistent with the internal reporting used by our Chief Executive Officer (our Chief Operating Decision Maker) to evaluate operating performance and to assess the allocation of our resources.
We classify our businesses into three reportable segments. The Mortgage Services segment provides loan servicers, originators, rental property investors and real estate consumers with products, services and technologies that span the mortgage and real estate lifecycle. The Financial Services segment provides collection services primarily to debt originators and servicers (e.g., credit card, auto lending, retail credit and mortgage) and customer relationship management services primarily to the utility, insurance and hotel industries. The Technology Services segment provides software and data analytics solutions that support the management of mortgage and real estate activities and marketplace transactions across the mortgage and real estate lifecycles and IT infrastructure management services. In addition, Corporate Items and Eliminations include eliminations of transactions between the reportable segments, interest expense and costs related to corporate support functions including executive, finance, law, compliance, human resources, vendor management, risk management and sales and marketing costs not allocated to the business units. Intercompany transactions primarily consist of IT infrastructure management services.
Financial information for our segments is as follows:
 
 
For the year ended December 31, 2016
(in thousands)
 
Mortgage Services
 
Financial Services
 
Technology Services
 
Corporate Items and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
804,539

 
$
74,352

 
$
160,101

 
$
(41,689
)
 
$
997,303

Cost of revenue
 
514,832

 
53,841

 
159,869

 
(38,497
)
 
690,045

Gross profit (loss)
 
289,707

 
20,511

 
232

 
(3,192
)
 
307,258

Selling, general and administrative expenses
 
108,987

 
17,768

 
27,811

 
59,589

 
214,155

Litigation settlement loss, net of $4,000
   insurance recovery
 

 

 

 
28,000

 
28,000

Income (loss) from operations
 
180,720

 
2,743

 
(27,579
)
 
(90,781
)
 
65,103

Other income (expense), net
 
43

 
92

 
66

 
(20,983
)
 
(20,782
)
 
 
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and
   non-controlling interests
 
$
180,763

 
$
2,835

 
$
(27,513
)
 
$
(111,764
)
 
$
44,321

 
 
For the year ended December 31, 2015
(in thousands)
 
Mortgage Services
 
Financial Services
 
Technology Services
 
Corporate Items and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
786,648

 
$
88,448

 
$
215,482

 
$
(39,112
)
 
$
1,051,466

Cost of revenue
 
474,169

 
60,806

 
187,835

 
(35,483
)
 
687,327

Gross profit (loss)
 
312,479

 
27,642

 
27,647

 
(3,629
)
 
364,139

Selling, general and administrative expenses
 
105,153

 
18,707

 
29,902

 
67,106

 
220,868

Impairment losses
 

 

 
71,785

 

 
71,785

Change in the fair value of Equator Earn Out
 

 

 
(7,591
)
 

 
(7,591
)
Income (loss) from operations
 
207,326

 
8,935

 
(66,449
)
 
(70,735
)
 
79,077

Other income (expense), net
 
506

 
58

 
61

 
(26,642
)
 
(26,017
)
 
 
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and
   non-controlling interests
 
$
207,832

 
$
8,993

 
$
(66,388
)
 
$
(97,377
)
 
$
53,060

 
 
For the year ended December 31, 2014
(in thousands)
 
Mortgage Services
 
Financial Services
 
Technology Services
 
Corporate Items and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
793,143

 
$
98,499

 
$
227,300

 
$
(40,026
)
 
$
1,078,916

Cost of revenue
 
486,387

 
64,338

 
192,426

 
(35,971
)
 
707,180

Gross profit (loss)
 
306,756

 
34,161

 
34,874

 
(4,055
)
 
371,736

Selling, general and administrative expenses
 
94,686

 
18,791

 
32,393

 
55,863

 
201,733

Impairment losses
 

 

 
37,473

 

 
37,473

Change in the fair value of Equator Earn Out
 

 

 
(37,924
)
 

 
(37,924
)
Income (loss) from operations
 
212,070

 
15,370

 
2,932

 
(59,918
)
 
170,454

Other income (expense), net
 
204

 
62

 
(31
)
 
(23,424
)
 
(23,189
)
 
 
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes and
   non-controlling interests
 
$
212,274

 
$
15,432

 
$
2,901

 
$
(83,342
)
 
$
147,265

(in thousands)
 
Mortgage Services
 
Financial Services
 
Technology Services
 
Corporate Items and Eliminations
 
Consolidated Altisource
 
 
 
 
 
 
 
 
 
 
 
Total assets:
 
 
 
 
 
 
 
 
 
 
December 31, 2016
 
$
306,207

 
$
38,746

 
$
130,032

 
$
214,227

 
$
689,212

December 31, 2015
 
325,461

 
53,757

 
165,778

 
176,802

 
721,798


Our services are provided to customers primarily located in the United States. Premises and equipment, net consist of the following, by country:
(in thousands)
 
December 31,
2016
 
December 31,
2015
 
 
 
 
 
United States
 
$
71,418

 
$
85,021

India
 
14,006

 
21,187

Luxembourg
 
14,791

 
9,944

Philippines
 
3,027

 
2,664

Uruguay
 
231

 
305

 
 
 
 
 
Total
 
$
103,473

 
$
119,121