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COST OF REVENUE
6 Months Ended
Jun. 30, 2013
COST OF REVENUE  
COST OF REVENUE

NOTE 13 — COST OF REVENUE

 

Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles, fees paid to external providers related to the provision of services, reimbursable expenses, technology and telecommunications expenses as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows:

 

 

 

Three months ended

 

Six months ended

 

 

 

June 30,

 

June 30,

 

(in thousands)

 

2013

 

2012

 

2013

 

2012

 

 

 

 

 

 

 

 

 

 

 

Compensation and benefits

 

$

36,744

 

$

27,989

 

$

69,323

 

$

55,474

 

Outside fees and services

 

46,345

 

31,757

 

81,240

 

60,410

 

Reimbursable expenses

 

23,299

 

24,814

 

43,565

 

53,520

 

Technology and telecommunications

 

7,060

 

5,866

 

12,551

 

10,990

 

Depreciation and amortization

 

3,524

 

2,312

 

7,255

 

4,104

 

 

 

 

 

 

 

 

 

 

 

Total

 

$

116,972

 

$

92,738

 

$

213,934

 

$

184,498