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Servicing Assets - Narrative (Details) - USD ($)
$ in Millions
9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Dec. 31, 2017
Servicing Assets at Fair Value [Line Items]      
Unpaid principal balance of loans serviced for others requiring recognition of a servicing asset $ 2,700   $ 2,440
Unpaid principal balances of loan serviced for others $ 2,780   $ 2,540
Weighted Average      
Servicing Assets at Fair Value [Line Items]      
Fair value of servicing rights, discount rate 16.10% 12.60%  
Fair value of servicing rights, prepayment rate 11.10% 7.30%