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Business Combinations - Summary of Allocation of Purchase Consideration and Estimated Values of Assets Acquired and Liabilities Assumed (Details) - USD ($)
12 Months Ended
Nov. 04, 2021
May 07, 2021
Jan. 15, 2021
Aug. 04, 2020
May 27, 2020
Mar. 19, 2020
Feb. 25, 2020
Feb. 07, 2020
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Assets acquired                      
Goodwill                 $ 531,163,000 $ 187,411,000 $ 91,421,000
Consideration paid                      
Cash paid, net of cash acquired                 262,084,000 55,138,000 58,419,000
Contingent consideration                 59,000 10,619,000  
Consideration loan notes issued                 9,195,000 6,267,000 $ 550,000
Red Sky Technologies Inc.                      
Assets acquired                      
Accounts receivable     $ 2,926,000                
Property and equipment     18,000                
Goodwill     49,508,000                
Other assets     242,000                
Total assets acquired     78,514,000                
Liabilities assumed                      
Accounts payable     233,000                
Accrued expenses     773,000                
Deferred revenue     5,866,000                
Deferred tax liabilities     7,048,000                
Other liabilities     26,000                
Net assets acquired     64,568,000                
Consideration paid                      
Cash paid, net of cash acquired     32,401,000                
Fair value of common stock issued     23,032,000                
Contingent consideration     9,135,000                
Total                 64,568,000    
Red Sky Technologies Inc. | Tradenames                      
Assets acquired                      
Intangible assets other than goodwill     2,230,000                
Red Sky Technologies Inc. | Acquired Technology                      
Assets acquired                      
Intangible assets other than goodwill     3,590,000                
Red Sky Technologies Inc. | Customer Relationships                      
Assets acquired                      
Intangible assets other than goodwill     $ 20,000,000                
xMatters Holdings, Inc                      
Assets acquired                      
Accounts receivable   $ 6,716,000                  
Property and equipment   1,458,000                  
Goodwill   170,437,000                  
Other assets   5,433,000                  
Total assets acquired   279,574,000                  
Liabilities assumed                      
Accounts payable   1,164,000                  
Accrued expenses   5,517,000                  
Deferred revenue   34,421,000                  
Deferred tax liabilities   3,436,000                  
Other liabilities   5,056,000                  
Net assets acquired   229,980,000                  
Consideration paid                      
Cash paid, net of cash acquired                 165,498,000    
Fair value of common stock issued   64,482,000                  
Total                 229,980,000    
xMatters Holdings, Inc | Tradenames                      
Assets acquired                      
Intangible assets other than goodwill   8,200,000                  
xMatters Holdings, Inc | Acquired Technology                      
Assets acquired                      
Intangible assets other than goodwill   8,390,000                  
xMatters Holdings, Inc | Customer Relationships                      
Assets acquired                      
Intangible assets other than goodwill   $ 78,940,000                  
Anvil                      
Assets acquired                      
Accounts receivable $ 2,361,000                    
Property and equipment 204,000                    
Goodwill 128,849,000                    
Other assets 5,022,000                    
Total assets acquired 166,106,000                    
Liabilities assumed                      
Accounts payable 837,000                    
Accrued expenses 1,041,000                    
Deferred revenue 3,365,000                    
Deferred tax liabilities 5,618,000                    
Other liabilities 1,633,000                    
Net assets acquired 153,612,000                    
Consideration paid                      
Cash paid, net of cash acquired                 63,897,000    
Contingent consideration 60,000                    
Total                 153,612,000    
Consideration loan notes issued 89,655,000                    
Anvil | Tradenames                      
Assets acquired                      
Intangible assets other than goodwill 2,600,000                    
Anvil | Acquired Technology                      
Assets acquired                      
Intangible assets other than goodwill 3,800,000                    
Anvil | Customer Relationships                      
Assets acquired                      
Intangible assets other than goodwill $ 23,270,000                    
Connexient                      
Assets acquired                      
Accounts receivable               $ 849,000      
Prepaid expenses and other current assets               518,000      
Property and equipment               9,000      
Goodwill               14,343,000      
Other assets               238,000      
Total assets acquired               25,607,000      
Liabilities assumed                      
Accounts payable               751,000      
Accrued expenses               208,000      
Deferred revenue               2,420,000      
Deferred tax liabilities               2,011,000      
Other liabilities               211,000      
Net assets acquired               20,006,000      
Consideration paid                      
Cash paid, net of cash acquired                   10,991,000  
Fair value of common stock issued               9,015,000      
Contingent consideration               0      
Total                   20,006,000  
Connexient | Tradenames                      
Assets acquired                      
Intangible assets other than goodwill               630,000      
Connexient | Acquired Technology                      
Assets acquired                      
Intangible assets other than goodwill               1,220,000      
Connexient | Customer Relationships                      
Assets acquired                      
Intangible assets other than goodwill               $ 7,800,000      
CNL Software Limited                      
Assets acquired                      
Accounts receivable             $ 1,979,000        
Prepaid expenses and other current assets             1,095,000        
Property and equipment             731,000        
Goodwill             28,679,000        
Other assets             1,314,000        
Total assets acquired             42,528,000        
Liabilities assumed                      
Accounts payable             315,000        
Accrued expenses             1,653,000        
Deferred revenue             3,751,000        
Deferred tax liabilities             1,553,000        
Other liabilities             1,276,000        
Net assets acquired             33,980,000        
Consideration paid                      
Cash paid, net of cash acquired                   18,030,000  
Fair value of common stock issued             15,950,000        
Total                   33,980,000  
CNL Software Limited | Tradenames                      
Assets acquired                      
Intangible assets other than goodwill             1,080,000        
CNL Software Limited | Acquired Technology                      
Assets acquired                      
Intangible assets other than goodwill             2,150,000        
CNL Software Limited | Customer Relationships                      
Assets acquired                      
Intangible assets other than goodwill             $ 5,500,000        
One2Many Group B.V.                      
Assets acquired                      
Accounts receivable           $ 521,000          
Other current assets           1,441,000          
Property and equipment           19,000          
Goodwill           10,704,000          
Other assets           176,000          
Total assets acquired           17,511,000          
Liabilities assumed                      
Accounts payable           72,000          
Accrued expenses           636,000          
Deferred revenue           1,460,000          
Deferred tax liabilities           985,000          
Other current liabilities           136,000          
Net assets acquired           14,222,000          
Consideration paid                      
Cash paid, net of cash acquired                   6,563,000  
Fair value of common stock issued           5,469,000          
Contingent consideration           2,190,000          
Total                   $ 14,222,000  
One2Many Group B.V. | Tradenames                      
Assets acquired                      
Intangible assets other than goodwill           580,000          
One2Many Group B.V. | Acquired Technology                      
Assets acquired                      
Intangible assets other than goodwill           970,000          
One2Many Group B.V. | Customer Relationships                      
Assets acquired                      
Intangible assets other than goodwill           $ 3,100,000          
Techwan SA                      
Assets acquired                      
Accounts receivable         $ 921,000            
Other current assets         235,000            
Goodwill         12,678,000            
Other assets         254,000            
Total assets acquired         20,928,000            
Liabilities assumed                      
Accrued expenses         673,000            
Deferred revenue         1,190,000            
Deferred tax liabilities         838,000            
Other current liabilities         927,000            
Net assets acquired         17,300,000            
Consideration paid                      
Cash paid, net of cash acquired                 9,301,000    
Fair value of common stock issued         5,074,000            
Contingent consideration         2,030,000            
Acquisition-related deferred common stock consideration         895,000            
Total                 17,300,000    
Techwan SA | Tradenames                      
Assets acquired                      
Intangible assets other than goodwill         580,000            
Techwan SA | Acquired Technology                      
Assets acquired                      
Intangible assets other than goodwill         1,160,000            
Techwan SA | Customer Relationships                      
Assets acquired                      
Intangible assets other than goodwill         $ 5,100,000            
SnapComms Limited                      
Assets acquired                      
Accounts receivable       $ 1,808,000              
Other current assets       283,000              
Property and equipment       118,000              
Goodwill       22,629,000              
Other assets       943,000              
Total assets acquired       42,341,000              
Liabilities assumed                      
Accrued expenses       503,000              
Deferred revenue       3,165,000              
Deferred tax liabilities       4,960,000              
Other liabilities       742,000              
Net assets acquired       32,971,000              
Consideration paid                      
Cash paid, net of cash acquired                 10,090,000    
Fair value of common stock issued       17,685,000              
Contingent consideration       2,047,000              
Acquisition-related deferred common stock consideration       3,149,000              
Total                 $ 32,971,000    
SnapComms Limited | Tradenames                      
Assets acquired                      
Intangible assets other than goodwill       960,000              
SnapComms Limited | Acquired Technology                      
Assets acquired                      
Intangible assets other than goodwill       2,300,000              
SnapComms Limited | Customer Relationships                      
Assets acquired                      
Intangible assets other than goodwill       $ 13,300,000