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Condensed Consolidated Statements of Cash Flows (unaudited) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Cash flows from operating activities:    
Net loss $ (20,068) $ (14,648)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 14,447 14,774
Amortization of deferred costs 4,860 4,514
Deferred income taxes (35) (501)
Accretion of interest on convertible senior notes 519 715
(Gain) loss on disposal of assets 1 (352)
Provision for credit losses and sales reserve 441 1,635
Stock-based compensation 11,412 13,449
Changes in operating assets and liabilities:    
Accounts receivable 17,853 11,994
Prepaid expenses (1,097) (2,465)
Deferred costs (4,621) (5,909)
Other assets 3,000 (597)
Accounts payable (6,539) (1,732)
Accrued payroll and employee related liabilities (1,837) (1,652)
Accrued expenses (18,343) (797)
Deferred revenue 4,316 3,589
Other liabilities (2,167) (1,442)
Net cash provided by operating activities 2,142 20,575
Cash flows from investing activities:    
Capital expenditures (247) (575)
Proceeds from Land Lord Reimbursement 2,006 0
Proceeds from sale of assets 13 4,289
Additions to capitalized software development costs (3,958) (4,112)
Net cash used in investing activities (2,186) (398)
Cash flows from financing activities:    
Payments associated with shares withheld to settle employee tax withholding liability (2,164) (1,866)
Proceeds from employee stock purchase plan 1,853 2,546
Proceeds from stock option exercises 53 1,263
Other (18) (19)
Net cash provided by (used in) financing activities (276) 1,924
Effect of exchange rates on cash, cash equivalents and restricted cash (732) 63
Net increase (decrease) in cash, cash equivalents and restricted cash (1,052) 22,164
Cash, cash equivalents and restricted cash—beginning of period 125,371 201,594
Cash, cash equivalents and restricted cash—end of period 124,319 223,758
Supplemental disclosures of cash flow information:    
Interest 0 0
Taxes, net of refunds received 589 617
Supplemental disclosure of non-cash activities:    
Capitalized assets included in accounts payable and accrued expenses 120 660
Stock-based compensation capitalized for software development costs $ 799 $ 376