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Condensed Consolidated Statements of Cash Flows (unaudited) - USD ($)
$ in Thousands
9 Months Ended 12 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Dec. 31, 2021
Cash flows from operating activities:      
Net loss $ (77,335) $ (84,288)  
Adjustments to reconcile net loss to net cash provided by operating activities:      
Depreciation and amortization 45,253 38,080  
Amortization of deferred costs 13,365 10,398  
Deferred income taxes (7,132) (11,232)  
Accretion of interest on convertible senior notes 3,492 25,470  
Loss on disposal of assets 940    
Loss on extinguishment of convertible notes, capped call modification and change in fair value 4,770 2,925  
Provision for credit losses and sales reserve (712) 2,679  
Stock-based compensation 39,702 45,631  
Change in fair value of contingent consideration obligation (57) (7,046)  
Payment of contingent consideration in excess of acquisition date fair value   (2,653)  
Other non-cash adjustments   13  
Changes in operating assets and liabilities:      
Accounts receivable 28,760 16,020  
Prepaid expenses 17 93  
Deferred costs (16,157) (11,387)  
Other assets 7,591 (6,525)  
Accounts payable (3,172) (3,535)  
Accrued payroll and employee related liabilities (6,919) (3,812)  
Accrued expenses (637) 2,836  
Deferred revenue (4,678) 3,744  
Other liabilities (11,278) (5,430)  
Net cash provided by operating activities 15,813 11,981  
Cash flows from investing activities:      
Capital expenditures (2,951) (4,170)  
Proceeds from landlord reimbursement 1,219    
Payment for acquisition of business, net of acquired cash (1,249) (199,679)  
Additions to capitalized software development costs (11,609) (8,879)  
Net cash used in investing activities (14,590) (212,728)  
Cash flows from financing activities:      
Proceeds from issuance of convertible notes   375,000  
Payments of debt issuance costs   (10,640)  
Purchase of convertible notes capped call hedge   (35,100)  
Repurchase of convertible notes   (58,641)  
Proceeds from termination of convertible notes capped call hedge   10,650  
Payment of contingent consideration   (2,540)  
Stock award shares withheld to settle employee tax withholding liability (4,208) (6,399)  
Proceeds from employee stock purchase plan 3,165 4,587  
Proceeds from stock option exercises 99 2,947  
Other (55)    
Net cash provided by (used in) financing activities (999) 279,864  
Effect of exchange rates on cash, cash equivalents and restricted cash (3,309) 219  
Net increase (decrease) in cash, cash equivalents and restricted cash (3,085) 79,336  
Cash, cash equivalents and restricted cash—beginning of period 492,758 475,630 $ 475,630
Cash, cash equivalents and restricted cash—end of period 489,673 554,966 $ 492,758
Supplemental disclosures of cash flow information:      
Interest 281 610  
Taxes, net of refunds received 1,545 1,564  
Supplemental disclosure of non-cash activities:      
Common stock issued in connection with acquisition   89,287  
Contingent consideration in connection with acquisition   9,135  
Common stock issued in connection with contingent consideration payment   7,177  
Common stock issued in connection with settlement of convertible notes   16,826  
Modification of 2022 Notes capped call option and resulting reclassification from equity to derivative asset 6,090    
Stock-based compensation capitalized for software development costs 1,675 406  
Other non-cash activities $ 156 $ 365