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Intangible Assets
 9 Months Ended
Sep. 30, 2020
Intangible Assets, Net (Excluding Goodwill) [Abstract]  
Intangible Assets Intangible Assets
 
The gross amount, accumulated amortization and net carrying amount of intangible assets were as follows:
 
  September 30, 2020December 31, 2019
 Useful Life
(Years)
Gross
Amount
Accumulated
Amortization
Impairment
Net
Carrying
Amount
Gross
Amount
Accumulated
Amortization
Net
Carrying
Amount
Customer relationships
5-18
$114,174 $(72,796)$(2,206)$39,172 $113,861 $(67,853)$46,008 
Software/Technology
3-15
75,739 (22,323)(25,874)27,542 77,914 (18,756)59,158 
Covenants not to compete
2-5
12,735 (11,990)(212)533 12,795 (11,630)1,165 
Other
2-12
10,950 (8,306)(502)2,142 10,813 (7,607)3,206 
Total $213,598 $(115,415)$(28,794)$69,389 $215,383 $(105,846)$109,537 
 
As described in Note 8-Goodwill, during the first quarter of 2020, there were negative market indicators that were determined to be triggering events indicating a potential impairment of certain long-lived assets within asset groups in the Services, International, Products and Corporate segments. The asset groups are groupings of assets and liabilities determined at the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets and liabilities. Recoverability testing indicated that certain intangible assets and right of use assets (See Note 13-Leases) were potentially impaired. For asset groups that required an impairment measurement, similar to the valuations performed to determine the goodwill impairment, the Company used income and market approaches to estimate the fair value of the long-lived assets, which requires significant judgment in evaluation of the useful lives of the assets, economic and industry trends, estimated future cash flows, discount rates, and other factors. The result of the analysis was an aggregate impairment charge of $28.8 million, which included $25.9 million to software/technology, $2.2 million to customer relationships, $0.5 million to other intangibles and $0.2 million to covenants not to compete, all of which are in the Services reporting unit within the Services segment and are included in Impairment charges on the Unaudited Condensed Consolidated Statements of Income (Loss) for the nine months ended September 30, 2020.

Amortization expense for the three months ended September 30, 2020 and 2019 was approximately $2.6 million and $3.4 million, respectively.
Amortization expense for the nine months ended September 30, 2020 and 2019 was $8.5 million and $10.5 million, respectively.