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REVENUES FROM CONTRACTS WITH CUSTOMERS - Schedule of disaggregated revenue by region (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenue $ 44,295 $ 43,542 $ 133,108 $ 130,694
Revenue concentration risk | Revenue benchmark        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenue $ 44,295 43,542 $ 133,108 130,694
Percentage of revenue 100.00%   100.00%  
United States (“US”) | Revenue concentration risk | Revenue benchmark        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenue $ 23,899 $ 22,394 $ 70,752 $ 68,355
Percentage of revenue 54.00% 51.40% 53.20% 52.30%
Europe, the Middle East and Africa ("EMEA") | Revenue concentration risk | Revenue benchmark        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenue $ 16,157 $ 15,938 $ 50,561 $ 48,461
Percentage of revenue 36.50% 36.60% 38.00% 37.10%
Other | Revenue concentration risk | Revenue benchmark        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenue $ 4,239 $ 5,210 $ 11,795 $ 13,878
Percentage of revenue 9.50% 12.00% 8.80% 10.60%