0001428875-19-000106.txt : 20191105 0001428875-19-000106.hdr.sgml : 20191105 20191105080455 ACCESSION NUMBER: 0001428875-19-000106 CONFORMED SUBMISSION TYPE: 8-K PUBLIC DOCUMENT COUNT: 15 CONFORMED PERIOD OF REPORT: 20191105 ITEM INFORMATION: Results of Operations and Financial Condition ITEM INFORMATION: Regulation FD Disclosure ITEM INFORMATION: Financial Statements and Exhibits FILED AS OF DATE: 20191105 DATE AS OF CHANGE: 20191105 FILER: COMPANY DATA: COMPANY CONFORMED NAME: SERVICEMASTER GLOBAL HOLDINGS INC CENTRAL INDEX KEY: 0001428875 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-MANAGEMENT SERVICES [8741] IRS NUMBER: 208738510 FILING VALUES: FORM TYPE: 8-K SEC ACT: 1934 Act SEC FILE NUMBER: 001-36507 FILM NUMBER: 191191816 BUSINESS ADDRESS: STREET 1: 150 PEABODY PLACE CITY: MEMPHIS STATE: TN ZIP: 38103-3720 BUSINESS PHONE: 901-597-1400 MAIL ADDRESS: STREET 1: 150 PEABODY PLACE CITY: MEMPHIS STATE: TN ZIP: 38103-3720 8-K 1 serv-20191105x8k.htm 8-K serv-20191105x8k
false000142887500014288752019-11-052019-11-05

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 _______________________________________________

 

FORM 8-K

 

CURRENT REPORT

 _______________________________________________

 

Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934

 _______________________________________________

 

Date of Report (Date of earliest event reported):  November 5, 2019

 

Picture 1

SERVICEMASTER GLOBAL HOLDINGS, INC.

 

(Exact name of each registrant as specified in its charter)

 

Delaware

001-36507

20-8738320

(State or other jurisdiction

of incorporation)

(Commission

File Numbers)

(IRS Employer

Identification Nos.)

 

150 Peabody Place, Memphis, Tennessee

38103

(Address of principal executive offices)

(Zip Code)

(901) 597-1400

(Each registrant’s telephone number, including area code)

 _______________________________________________

(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

o           Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

o            Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

o           Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

o           Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company    o

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    o

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol

Name of each exchange on which registered

Common, par value $0.01

SERV

NYSE

Item 2.02. Results of Operations and Financial Condition.

 

On November 5, 2019, ServiceMaster Global Holdings, Inc. issued a press release reporting unaudited results for the third quarter 2019. A copy of the press release is being furnished as Exhibit 99.1 and incorporated herein by reference.

 

In accordance with General Instruction B.2 of Form 8-K, the information in this Current Report on Form 8-K, including Exhibit 99.1, shall not be deemed “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liability of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, except as shall be expressly set forth by specific reference in such a filing.

Item 7.01. Regulation FD Disclosure.

The Company also announced today that it will close on an amended $600 million Term Loan B due 2026, as well as a $400 million revolving credit agreement due 2024. The proceeds of the transaction will be used to repay approximately $171 million of debt outstanding under its previous Term Loan B due 2023, $120 million outstanding under its previous revolving credit agreement due 2021, as well as $150 million from a recent short-term borrowing entered on October 4, 2019. 

Item 9.01. Financial Statements and Exhibits.

 (d)           Exhibits



 

 

Exhibit

 

Description

 

 

 

99.1

 

Earnings Press Release of ServiceMaster Global Holdings, Inc. issued November 5, 2019.

104

Cover Page Interactive Data File (embedded within the Inline XBRL document).



 


‎

2

SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

SERVICEMASTER GLOBAL HOLDINGS, INC.

(Registrant)

 

 

 

November 5, 2019

By:

/s/ Anthony D. DiLucente

 

 

Anthony D. DiLucente

 

 

Senior Vice President and Chief Financial Officer


‎

3

EXHIBIT INDEX

 

 

 

Exhibit

 

Description

 

 

 

99.1

 

Earnings Press Release of ServiceMaster Global Holdings, Inc. issued November 5, 2019.

104

Cover Page Interactive Data File (embedded within the Inline XBRL document).



 

 

4

 EX-99.1 2 serv-20191105xex99_1.htm EX-99.1 Press Release 8-K Q3 2019 Exhibit 99 - Earnings Release

Exhibit 99.1

Picture 2

For further information contact:



Investor Relations:

Jesse Jenkins

901.597.8259

Jesse.Jenkins@servicemaster.com

 

Media:

James Robinson

901.597.7521

James.Robinson@servicemaster.com

 

ServiceMaster Delivers Revenue Growth of 7 Percent in Third-Quarter 2019

 

·

Terminix revenue increased 7 percent year-over-year, including 2 percent organically

·

Terminix Commercial achieves strong retention gains of over 300bps

·

Refinanced $600 million Term Loan on November 5, 2019, 75bps rate improvement

·

Full-year 2019 guidance adjusted for recent acquisitions and third-quarter performance

§

Terminix organic revenue growth expected between 2.5 and 3 percent

§

Revenue is expected to increase to between $2,070 and $2,085 million

§

Adjusted EBITDA expected between $415 and $425 million



MEMPHIS, TENN. — November 5, 2019  —ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential services to residential and commercial customers in the termite, pest control, cleaning and restoration markets, today announced unaudited third-quarter 2019 results.

For the quarter ended September 30, 2019, the Company reported a year-over-year revenue increase of seven percent to $528 million with net income of $25 million, or $0.19 per share. Adjusted EBITDA(1) for the quarter was $97 million, versus $95 million for the same period in 2018. Adjusted net income(2) was $42 million, or $0.31 per share, versus $32 million, or $0.24 per share, for the same period in 2018. Both Adjusted EBITDA and Adjusted net income, in the third quarter of 2018, include $11 million of costs historically allocated to American Home Shield.

“Although we had a challenging quarter, we continue to make progress on the execution of our long-term value creation strategy and remain confident in our ability to deliver sustainable profitable growth,” said ServiceMaster CEO Nik Varty. “We are improving our service levels across all of our businesses, which has resulted in continued stronger retention rates, net promoter scores, customer satisfaction and ultimately organic growth. Terminix Commercial showed strong retention gains in the quarter and added significant additional capabilities and talent with the recent acquisitions of Gregory Pest Solutions and McCloud Services. ServiceMaster Brands had a strong quarter and continues to create value for our franchise network through development of centers of excellence in healthcare cleaning and disinfections as well as commercial national accounts. While I am pleased with the progress we are making in all of these areas, our third quarter EBITDA performance is a reminder of how much more work we have to do.”

The Company’s ongoing focus in Terminix Residential is continuing the customer-first culture change that is underway with its front-line associates, paying them for their performance, increasing focus on recurring high-margin product lines and enhancing productivity through a disciplined operational cadence. Terminix Residential is improving consistency in its efforts towards operational excellence and ensuring that it delivers an unparalleled customer experience at every customer interaction.

The Company has taken strong actions in addressing two legacy risks, termite damage claims and fumigation services. Meaningful progress has been made to address the previously announced increase in termite damage claims, emerging from a specific species of termite. Those actions were initiated in early 2018 and include better technician training, better documentation, an improved pricing structure, a systematic retreatment process in the high-risk region and working more closely with our customers to proactively resolve problems.

1

 

Similar to most industry peers, the Company announced earlier this year that it would outsource its fumigation business to reduce its risk, while ensuring it could continue to provide this service for customers who need it. The initial execution of this transition was challenging, and the results did not meet expectations. The Company is implementing a plan to improve performance issues through better subcontractor management and renegotiating better pricing with its service providers to ensure that the business has attractive economics.



Consolidated Performance





 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended September 30,

Nine Months Ended September 30,

$ millions

 

2019

 

2018

 

B/(W)

2019

 

2018

 

B/(W)

Revenue

 

$

 528 

 

 

$

 496 

 

 

$

 32 

 

$

 1,570 

 

 

$

 1,443 

 

 

$

 127 

 

YoY growth

 

 

 

 

 

 

 

 

 

 

 7 

%

 

 

 

 

 

 

 

 

 

 9 

%

Gross Margin

 

 

 223 

 

 

 

 218 

 

 

 

 5 

 

 

 701 

 

 

 

 668 

 

 

 

 33 

 

% of revenue

 

 

 42.3 

%

 

 

 44.0 

%

 

 

 (1.7)

pts

 

 44.6 

%

 

 

 46.3 

%

 

 

 (1.6)

pts

SG&A

 

 

 149 

 

 

 

 146 

 

 

 

 (4)

 

 

 436 

 

 

 

 417 

 

 

 

 (19)

 

% of revenue

 

 

 (28.3)

%

 

 

 (29.4)

%

 

 

 1.1 

pts

 

 (27.8)

%

 

 

 (28.9)

%

 

 

 1.1 

pts

Income from Continuing Operations before Income Taxes

 

 

 35 

 

 

 

 25 

 

 

 

 10 

 

 

 193 

 

 

 

 107 

 

 

 

 87 

 

% of revenue

 

 

 6.6 

%

 

 

 5.0 

%

 

 

 1.6 

pts

 

 12.3 

%

 

 

 7.4 

%

 

 

 4.9 

pts

Net Income

 

 

 25 

 

 

 

 71 

 

 

 

 (45)

 

 

 154 

 

 

 

 207 

 

 

 

 (53)

 

% of revenue

 

 

 4.8 

%

 

 

 14.2 

%

 

 

 (9.4)

pts

 

 9.8 

%

 

 

 14.3 

%

 

 

 (4.5)

pts

Adjusted Net Income(2)

 

 

 42 

 

 

 

 32 

 

 

 

 10 

 

 

 154 

 

 

 

 105 

 

 

 

 49 

 

% of revenue

 

 

 7.9 

%

 

 

 6.5 

%

 

 

 1.4 

pts

 

 9.8 

%

 

 

 7.3 

%

 

 

 2.5 

pts

Adjusted EBITDA(1)

 

 

 97 

 

 

 

 95 

 

 

 

 2 

 

 

 337 

 

 

 

 317 

 

 

 

 20 

 

% of revenue

 

 

 18.4 

%

 

 

 19.2 

%

 

 

 (0.8)

pts

 

 21.5 

%

 

 

 22.0 

%

 

 

 (0.5)

pts

Net Cash Provided from Operating Activities from Continuing Operations 

 

 

 55 

 

 

 

 66 

 

 

 

 (11)

 

 

 213 

 

 

 

 204 

 

 

 

 9 

 

Free Cash Flow(3)

 

 

 49 

 

 

 

 60 

 

 

 

 (11)

 

 

 191 

 

 

 

 170 

 

 

 

 22 

 





Segment Performance

Revenue and Adjusted EBITDA for each reportable segment and Corporate and Other Operations were as follows:



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended September 30,

 

Nine Months Ended September 30,



 

Revenue

 

Adjusted EBITDA

 

Revenue

 

Adjusted EBITDA

$ millions

 

2019

 

B/(W) vs. PY

 

2019

 

B/(W) vs. PY

 

2019

 

B/(W) vs. PY

 

2019

 

B/(W) vs. PY

Terminix

 

$

 461 

 

$

 26 

 

 

$

 72 

 

 

$

 (9)

 

 

$

 1,375 

 

$

 116 

 

 

$

 261 

 

 

$

 (16)

 

YoY growth / % of revenue

 

 

 

 

 

 6 

%

 

 

 15.7 

%

 

 

 (2.9)

pts

 

 

 

 

 

 9 

%

 

 

 19.0 

%

 

 

 (3.1)

pts

ServiceMaster Brands

 

 

 63 

 

 

 3 

 

 

 

 22 

 

 

 

 2 

 

 

 

 191 

 

 

 7 

 

 

 

 70 

 

 

 

 2 

 

YoY growth / % of revenue

 

 

 

 

 

 5 

%

 

 

 35.4 

%

 

 

 0.7 

pts

 

 

 

 

 

 4 

%

 

 

 36.5 

%

 

 

 (0.1)

pts

Corporate and Other Operations(3)

 

 

 4 

 

 

 4 

 

 

 

 3 

 

 

 

 (2)

 

 

 

 4 

 

 

 3 

 

 

 

 7 

 

 

 

 1 

 

Costs historically allocated to American Home Shield

 

 

 —

 

 

 —

 

 

 

 —

 

 

 

 11 

 

 

 

 —

 

 

 —

 

 

 

 —

 

 

 

 33 

 

Total

 

$

 528 

 

$

 32 

 

 

$

 97 

 

 

$

 2 

 

 

$

 1,570 

 

$

 127 

 

 

$

 337 

 

 

$

 20 

 

YoY growth / % of revenue

 

 

 

 

 

 7 

%

 

 

 18.4 

%

 

 

 (0.8)

pts

 

 

 

 

 

 9 

%

 

 

 21.5 

%

 

 

 (0.5)

pts



Reconciliations of net income to Adjusted net income and Adjusted EBITDA, as well as a reconciliation of net cash provided from operating activities from continuing operations to free cash flow, are set forth below in this press release.

Terminix

Terminix reported seven percent year-over-year revenue growth in the third quarter of 2019, including two percent organic growth. Organic revenue growth of two percent in residential pest control was driven by pricing. Organic revenue growth of one percent in commercial pest control was driven by strong year-over-year gains in retention offsetting slower one-time and new unit sales. Organic revenue growth of two percent in termite and home services was driven by pricing realization in termite completions and new units in home services, more than offsetting a reduction in high-margin termite renewals driven partially by price increases in the market of Mobile, Ala., where activity of the Formosan termite, an aggressive invasive species, is concentrated. Acquisition revenue growth of five percent, primarily in the commercial pest service line, was principally driven by the January 2019 Assured Environments acquisition.

Terminix Adjusted EBITDA was $72 million for the third quarter, or a year-over-year decrease of 11 percent. Terminix invested $6 million in growth and had additional costs of $4 million in spin-related dis-synergies, $4 million from outsourcing fumigation services, and $2 million in termite damage claims. These costs were partially offset by $2 million from organic revenue conversion, as

2

 

well as $4 million in Adjusted EBITDA contribution from acquisitions. The $2 million organic revenue conversion was impacted by lower termite renewal revenue and growth in product sales.

The $6 million increase in investments in growth contains $2 million from increased sales and marketing, $2 million from investments related to the Salesforce operating system implementation, as well as $2 million from investments to optimize our commercial pest business and to transform our operating model. The Company was also impacted by $4 million in spin-related dis-synergies. We also had a reduction of $4 million due to subpar execution during the outsourcing of fumigation completions.

ServiceMaster Brands

ServiceMaster Brands reported a $3 million, or five percent, year-over-year revenue increase in the third quarter of 2019. Growth in the quarter included seven percent growth in commercial cleaning national accounts as well as three percent growth in high-margin royalty revenue.

Adjusted EBITDA in the third quarter was up $2 million, or seven percent, year-over-year, primarily due to conversion of high-margin royalty revenue growth.

Corporate and Other Operations

Corporate and Other Operations includes our pest control operations in Europe, our financing subsidiary and our headquarters functions. Corporate and Other Operations contributed $3 million in Adjusted EBITDA in the three months ended September 30, 2019. Approximately $1 million was related to European pest control operations with the remaining primarily driven by continued favorability in claims results related to the Company’s workers’ compensation, auto and general liability program.

Other Matters

Termite Damage Claims

Our termite damage warranty is a differentiator that has enabled us to become the market leader of this product line. The Formosan termite activity driving higher claims expense remains largely concentrated in the Mobile, Alabama region, which represents less than two percent of termite revenue. We are taking decisive actions to mitigate increasing claims costs in this high-risk region. Actions include improving technician training, documentation and pricing, while implementing a systematic retreatment process in the high-risk region. These actions are expected to enable us to manage termite damage claims within our long-term margin profile.

Fumigation Services

In order to resolve potential legacy risks related to fumigation operations, the Company outsourced completion services to a third-party provider. This common industry arrangement allowed the Company to maintain its position with the customer as a full-service pest control provider.

In our attempt to rapidly address these risks, we experienced execution missteps which led to increased outsourcing costs limiting our ability to grow completions which impacted our bottom line. The Company implemented a corrective plan to improve performance through better subcontractor management and negotiation of better pricing with its service providers to ensure that the business has attractive economics.

Recent Acquisitions

On September 6, 2019, the Company closed on Nomor Holding AB based in Stockholm, Sweden. Nomor represents the Company’s entrance into the fast growing and second largest pest control market in the world. Nomor will continue to operate under the Nomor and Pelias brand names in Sweden and Norway, respectively, and will focus on organic growth opportunities in the Scandinavian region as well as acquisition opportunities throughout the remaining European markets. The operations of Nomor will be reported in Corporate and Other Operations and Nomor management will report directly to Dion Persson, SVP, Strategy and International Operations.

On October 7, 2019, the Company closed on McCloud Services based in Elgin, Illinois. This fourth-generation pest control company founded in 1904, and one of the largest Copesan partners, is an industry leader in the growing food service vertical of commercial pest control and provides additional capabilities to its commercial pest management business.

On October 10, 2019, the Company closed on another Copesan partner, Gregory Pest Solutions, based in Greenville, South Carolina. Founded in 1972 by Phil and Sara Gregory, and growing to span 11 states across the Southeast, the Company adds additional capabilities in multi-family housing. Both of these acquisitions will report to Greg Rutherford, President of Terminix Commercial.

Refinancing

On November 5, 2019, the Company will close on an amended $600 million Term Loan B due 2026, as well as a $400 million revolving credit agreement due 2024. The proceeds of the transaction will be used to repay approximately $171 million of debt outstanding under its previous Term Loan B due 2023, $120 million outstanding under its previous revolving credit agreement due 2021, as well as $150 million from a recent short-term borrowing entered on October 4, 2019. Net of transaction costs, the Company expects to add approximately $146 million in cash to its balance sheet for general corporate uses.

3

 

The amended term loan facility maturing 2026 priced at 99.875% of the principal amount and bears interest at a fluctuating rate of LIBOR plus 1.75% per annum with a 0% LIBOR floor. Concurrently with the refinancing, the Company intends to enter into a $550 million seven-year interest rate swap locking in a fixed rate.

Giving effect to these transactions, the Company will have a net debt to Adjusted EBITDA ratio of approximately 3.5x.

Free Cash Flow

Free cash flow was $191 million for the nine months ended September 30, 2019, compared to $170 million for the nine months ended September 30, 2018. The $22 million improvement was driven primarily by lower property additions compared to prior year and a decrease in cash interest as a result of debt reductions in 2019. For the nine months ended September 30, 2019, free cash flow to Adjusted EBITDA conversion remained strong at 57 percent.

Full-Year 2019 Outlook

The Company has increased full-year 2019 revenue guidance to range from $2,070 million to $2,085 million, or an increase of approximately 10 percent compared to 2018. Organic revenue growth at Terminix is expected to range from 2.5 to 3 percent. The increase to revenue guidance is driven primarily by the recently announced acquisitions. Acquisition revenue for the full year 2019 is expected to be approximately $130 million. ServiceMaster Brands will continue to focus on driving growth in commercial cleaning national accounts and is expected to increase revenue in the mid-single digits.

Full-year 2019 Adjusted EBITDA guidance is now expected between $415 million and $425 million. The movement in Adjusted EBITDA guidance includes an approximately $5 million increase from acquisitions, $10 million reduction from the impact of termite damage claims which can be difficult to forecast due to timing unpredictability, $5 million reduction from additional investments in growth and $10 million from lower revenue in termite renewals, principally in the Mobile, Alabama region, and the impact of outsourcing our fumigation services.

Going forward, we are confident we can improve our fumigation operations. Although the timing of termite damage claims expense is difficult to forecast in the short-term, we believe our strong actions will allow us to manage termite damage claims within our long-term margin profile.

A reconciliation of the forward-looking 2019 Adjusted EBITDA outlook to net income is not being provided, as the Company does not currently have sufficient data to accurately estimate the variables and individual adjustments for such reconciliation.

Third-Quarter 2019 Earnings Conference Call

The Company will hold a conference call to discuss its third-quarter 2019 financial and operating results at 8 a.m. central time (9 a.m. Eastern time) on Tuesday, November 5, 2019.

Participants may join this conference call by dialing 888.225.8168 (or international participants, +1.303.223.4362). Additionally, the conference call will be available via webcast. A slide presentation highlighting the Company’s results will also be available. To participate via webcast and view the presentation, visit the Company’s investor relations home page.

The call will be available for replay until December 5, 2019. To access the replay of this call, please call 800.633.8284 and enter reservation number 21931830 (international participants: +1.402.977.9140, reservation number 21931830). Or you can review the webcast on the Company’s investor relations home page.

About ServiceMaster

ServiceMaster Global Holdings, Inc. is a leading provider of termite and pest control, cleaning and restoration services in both the residential and commercial markets, operating through an extensive service network of more than 8,000 company-owned locations and franchise and license agreements. The Company’s portfolio of well-recognized brands includes AmeriSpec (home inspections), Copesan (commercial national accounts pest management), Furniture Medic (cabinet and furniture repair), Merry Maids (residential cleaning), Nomor (European pest control), ServiceMaster Clean (commercial cleaning), ServiceMaster Restore (restoration and reconstruction), Terminix (termite and pest control), and Terminix Commercial (commercial termite and pest control). The Company is headquartered in Memphis, Tenn. Go to www.servicemaster.com for more information about ServiceMaster or follow the Company at twitter.com/ServiceMaster or Facebook.com/ServiceMaster.

Information Regarding Forward-Looking Statements

This press release contains forward-looking statements and cautionary statements, including 2019 revenue, organic revenue growth, Adjusted EBITDA and incremental margin outlook and projections. Forward-looking statements can be identified by the use of forward-looking terms such as “believes,” “expects,” “may,” “will,” “shall,” “should,” “would,” “could,” “seeks,” “aims,” “projects,” “is optimistic,” “intends,” “plans,” “estimates,” “anticipates” or other comparable terms. Forward-looking statements are subject to known and unknown risks and uncertainties, many of which may be beyond our control, including, without limitation, the risks and uncertainties discussed in the “Risk Factors” and “Information Regarding Forward-Looking Statements” sections in the Company’s reports filed with the U.S. Securities and Exchange Commission. Such risks, uncertainties and changes in circumstances include, but are not limited to: lawsuits, enforcement actions and other claims by third parties or governmental authorities; compliance with, or violation of environmental health and safety laws and regulations; weakening general economic conditions; weather conditions and seasonality; the success of our business strategies, and costs associated with restructuring initiatives. We caution you that forward-

4

 

looking statements are not guarantees of future performance or outcomes and that actual performance and outcomes, including, without limitation, our actual results of operations, financial condition and liquidity, and the development of the market segments in which we operate, may differ materially from those made in or suggested by the forward-looking statements contained in this press release. The Company assumes no obligation to update the information contained herein, which speaks only as of the date hereof.

Non-GAAP Financial Measures

This press release contains certain non-GAAP financial measures. Non-GAAP measures should not be considered as an alternative to GAAP financial measures. Non-GAAP measures may not be calculated like or comparable to similarly titled measures of other companies. See non-GAAP reconciliations below in this press release for a reconciliation of these measures to the most directly comparable GAAP financial measures. Adjusted EBITDA, Adjusted net income, adjusted earnings per share and free cash flow are not measurements of the Company’s financial performance under GAAP and should not be considered as an alternative to net income, net cash provided by operating activities from continuing operations or any other performance or liquidity measures derived in accordance with GAAP. Management uses these non-GAAP financial measures to facilitate operating performance and liquidity comparisons, as applicable, from period to period. We believe these non-GAAP financial measures are useful for investors, analysts and other interested parties as they facilitate company-to-company operating performance and liquidity comparisons, as applicable, by excluding potential differences caused by variations in capital structures, taxation, the age and book depreciation of facilities and equipment, restructuring initiatives and equity-based, long-term incentive plans.

_______________________________________________

(1) Adjusted EBITDA is defined as net income before: (gain) loss from discontinued operations, net of income taxes; provision for income taxes; interest expense; depreciation and amortization expense; acquisition-related costs; fumigation related matters; non-cash stock-based compensation expense; restructuring and other charges; loss on extinguishment of debt; and realized (gain) on investment in frontdoor, inc. The Company’s definition of Adjusted EBITDA may not be comparable to similarly titled measures of other companies.

(2) Adjusted net income is defined as net income before: amortization expense; fumigation related matters; restructuring and other charges; acquisition-related costs; realized (gain) on investment in frontdoor, inc.; (gain) loss from discontinued operations, net of income taxes; loss on extinguishment of debt; and the tax impact of the aforementioned adjustments and the impact of tax law change on deferred taxes. The Company’s definition of Adjusted net income may not be comparable to similarly titled measures of other companies. Adjusted earnings per share is calculated as Adjusted net income divided by the weighted-average diluted common shares outstanding.

(3) Free cash flow is defined as net cash provided from operating activities from continuing operations less property additions, net of government grant fundings for property additions.

(4) Corporate and Other Operations includes our pest control operations in Europe, our financing subsidiary and the unallocated expenses of our headquarters functions. 

5

 

SERVICEMASTER GLOBAL HOLDINGS, INC.

Consolidated Statements of Operations and Comprehensive Income

(In millions, except per share data)













 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended

 

Nine Months Ended



 

September 30,

 

September 30,



 

2019

 

2018

 

2019

 

2018

Revenue 

 

$

 528 

 

$

 496 

 

$

 1,570 

 

$

 1,443 

Cost of services rendered and products sold

 

 

 305 

 

 

 278 

 

 

 869 

 

 

 776 

Selling and administrative expenses

 

 

 149 

 

 

 146 

 

 

 436 

 

 

 417 

Amortization expense

 

 

 7 

 

 

 6 

 

 

 19 

 

 

 14 

Acquisition-related costs

 

 

 8 

 

 

 1 

 

 

 12 

 

 

 2 

Fumigation related matters

 

 

 —

 

 

 1 

 

 

 —

 

 

 1 

Restructuring and other charges

 

 

 5 

 

 

 1 

 

 

 15 

 

 

 13 

Realized (gain) on investment in frontdoor, inc.

 

 

 —

 

 

 —

 

 

 (40)

 

 

 —

Interest expense

 

 

 19 

 

 

 33 

 

 

 64 

 

 

 107 

Interest and net investment income

 

 

 (1)

 

 

 (3)

 

 

 (5)

 

 

 (4)

Loss on extinguishment of debt

 

 

 —

 

 

 10 

 

 

 6 

 

 

 10 

Income from Continuing Operations before Income Taxes 

 

 

 35 

 

 

 25 

 

 

 193 

 

 

 107 

Provision for income taxes

 

 

 9 

 

 

 7 

 

 

 39 

 

 

 32 

Income from Continuing Operations 

 

 

 26 

 

 

 18 

 

 

 155 

 

 

 74 

Gain (loss) from discontinued operations, net of income taxes

 

 

—

 

 

 53 

 

 

 (1)

 

 

 133 

Net Income

 

$

 25 

 

$

 71 

 

$

 154 

 

$

 207 

Total Comprehensive Income

 

$

 18 

 

$

 74 

 

$

 141 

 

$

 224 

Weighted-average common shares outstanding - Basic

 

 

 135.8 

 

 

 135.6 

 

 

 135.9 

 

 

 135.4 

Weighted-average common shares outstanding - Diluted

 

 

 136.5 

 

 

 136.0 

 

 

 136.5 

 

 

 135.8 

Basic Earnings Per Share:

 

 

 

 

 

 

 

 

 

 

 

 

Income from Continuing Operations

 

$

 0.19 

 

$

 0.13 

 

$

 1.14 

 

$

 0.55 

Gain (loss) from discontinued operations, net of income taxes

 

 

 —

 

 

 0.39 

 

 

 —

 

 

 0.98 

Net Income

 

 

 0.19 

 

 

 0.52 

 

 

 1.13 

 

 

 1.53 

Diluted Earnings Per Share:

 

 

 

 

 

 

 

 

 

 

 

 

Income from Continuing Operations

 

$

 0.19 

 

$

 0.13 

 

$

 1.13 

 

$

 0.55 

Gain (loss) from discontinued operations, net of income taxes

 

 

 —

 

 

 0.39 

 

 

 —

 

 

 0.98 

Net Income

 

 

 0.19 

 

 

 0.52 

 

 

 1.13 

 

 

 1.52 















6

 

SERVICEMASTER GLOBAL HOLDINGS, INC.

Consolidated Statements of Financial Position

(In millions, except share data)



 

 

 

 

 

 



 

 

 

 

 

 



 

As of

 

As of



 

September 30,

 

December 31,



 

2019

 

2018

Assets:

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

Cash and cash equivalents

 

$

 140 

 

$

 224 

Investment in frontdoor, inc.

 

 

 —

 

 

 445 

Receivables, less allowances of $24 and $21, respectively

 

 

 214 

 

 

 186 

Inventories

 

 

 45 

 

 

 45 

Prepaid expenses and other assets

 

 

 72 

 

 

 61 

Total Current Assets

 

 

 470 

 

 

 962 

Other Assets:

 

 

 

 

 

 

Property and equipment, net

 

 

 208 

 

 

 201 

Operating lease right-of-use assets

 

 

 98 

 

 

 —

Goodwill

 

 

 2,206 

 

 

 1,956 

Intangible assets, primarily trade names, service marks and trademarks, net

 

 

 1,718 

 

 

 1,588 

Restricted cash

 

 

 89 

 

 

 89 

Notes receivable

 

 

 47 

 

 

 43 

Long-term marketable securities

 

 

 19 

 

 

 21 

Deferred customer acquisition costs

 

 

 103 

 

 

 77 

Other assets

 

 

 60 

 

 

 87 

Total Assets 

 

$

 5,017 

 

$

 5,023 

Liabilities and Stockholders' Equity:

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

Accounts payable

 

$

 129 

 

$

 89 

Accrued liabilities:

 

 

 

 

 

 

Payroll and related expenses

 

 

 61 

 

 

 60 

Self-insured claims and related expenses

 

 

 48 

 

 

 58 

Accrued interest payable

 

 

 21 

 

 

 14 

Other

 

 

 72 

 

 

 61 

Deferred revenue

 

 

 99 

 

 

 95 

Current portion of lease liability

 

 

 18 

 

 

 —

Current portion of long-term debt

 

 

 56 

 

 

 49 

Total Current Liabilities

 

 

 505 

 

 

 425 

Long-Term Debt 

 

 

 1,398 

 

 

 1,727 

Other Long-Term Liabilities:

 

 

 

 

 

 

Deferred taxes

 

 

 507 

 

 

 484 

Other long-term obligations, primarily self-insured claims

 

 

 158 

 

 

 182 

Long-term lease liability

 

 

 113 

 

 

 —

Total Other Long-Term Liabilities

 

 

 778 

 

 

 666 

Commitments and Contingencies

 

 

 

 

 

 

Stockholders' Equity:

 

 

 

 

 

 

Common stock $0.01 par value (authorized 2,000,000,000 shares with 147,841,177 shares issued and 135,705,232 outstanding at September 30, 2019 and 147,209,928 shares issued and 135,687,558 outstanding at December 31, 2018)

 

 

 2 

 

 

 2 

Additional paid-in capital

 

 

 2,330 

 

 

 2,309 

Retained Earnings

 

 

 313 

 

 

 156 

Accumulated other comprehensive (loss) income

 

 

 (8)

 

 

 5 

Less common stock held in treasury, at cost (12,135,945 shares at September 30, 2019 and 11,552,370 shares at December 31, 2018)

 

 

 (300)

 

 

 (267)

Total Stockholders' Equity

 

 

 2,337 

 

 

 2,204 

Total Liabilities and Stockholders' Equity 

 

$

 5,017 

 

$

 5,023 



7

 

SERVICEMASTER GLOBAL HOLDINGS, INC.

Consolidated Statements of Cash Flows

(In millions)









 

 

 

 

 

 



 

 

 

 

 

 



 

Nine Months Ended



 

September 30,



 

2019

 

2018

Cash and Cash Equivalents and Restricted Cash at Beginning of Period 

 

$

 313 

 

$

 563 

Cash Flows from Operating Activities from Continuing Operations:

 

 

 

 

 

 

Net Income

 

 

 154 

 

 

 207 

Adjustments to reconcile net income to net cash provided from operating activities:

 

 

 

 

 

 

Loss (gain) from discontinued operations, net of income taxes

 

 

 1 

 

 

 (133)

Depreciation expense

 

 

 56 

 

 

 54 

Amortization expense

 

 

 19 

 

 

 14 

Amortization of debt issuance costs

 

 

 2 

 

 

 4 

Amortization of lease right-of-use assets

 

 

 14 

 

 

 —

Fumigation related matters

 

 

 —

 

 

 1 

Payments on fumigation related matters

 

 

 (2)

 

 

 (1)

Realized (gain) on investment in frontdoor, inc.

 

 

 (40)

 

 

 —

Loss on extinguishment of debt

 

 

 6 

 

 

 10 

Deferred income tax provision

 

 

 12 

 

 

 21 

Stock-based compensation expense

 

 

 12 

 

 

 10 

Gain on sale of marketable securities

 

 

 (1)

 

 

 (1)

Restructuring and other charges

 

 

 15 

 

 

 13 

Payments for restructuring and other charges

 

 

 (15)

 

 

 (11)

Other

 

 

 (25)

 

 

 (9)

Change in working capital, net of acquisitions:

 

 

 

 

 

 

Receivables

 

 

 (14)

 

 

 (6)

Inventories and other current assets

 

 

 (11)

 

 

 (6)

Accounts payable

 

 

 21 

 

 

 13 

Deferred revenue

 

 

 1 

 

 

 2 

Accrued liabilities

 

 

 (3)

 

 

 3 

Accrued interest payable

 

 

 7 

 

 

 4 

Current income taxes

 

 

 3 

 

 

 16 

Net Cash Provided from Operating Activities from Continuing Operations 

 

 

 213 

 

 

 204 

Cash Flows from Investing Activities from Continuing Operations:

 

 

 

 

 

 

Property additions

 

 

 (22)

 

 

 (42)

Government grant fundings for property additions

 

 

 —

 

 

 7 

Sale of equipment and other assets

 

 

 1 

 

 

 1 

Business acquisitions, net of cash acquired

 

 

 (345)

 

 

 (160)

Sales and maturities of available-for-sale securities

 

 

 3 

 

 

 —

Origination of notes receivable

 

 

 (84)

 

 

 (79)

Collections on notes receivable

 

 

 95 

 

 

 74 

Other investments

 

 

 —

 

 

 1 

Net Cash Used for Investing Activities from Continuing Operations 

 

 

 (352)

 

 

 (197)

Cash Flows from Financing Activities from Continuing Operations:

 

 

 

 

 

 

Borrowings of debt

 

 

 720 

 

 

 1,000 

Payments of debt

 

 

 (640)

 

 

 (1,102)

Repurchase of common stock

 

 

 (33)

 

 

—

Issuance of common stock

 

 

 10 

 

 

 6 

Net Cash Provided from (Used for) Financing Activities from Continuing Operations 

 

 

 56 

 

 

 (96)

Cash Flows from Discontinued Operations:

 

 

 

 

 

 

Cash (used for) provided from operating activities

 

 

 (2)

 

 

 160 

Cash used for investing activities

 

 

 —

 

 

 (1)

Cash used for financing activities

 

 

 —

 

 

 (24)

Net Cash (Used for) Provided from Discontinued Operations

 

 

 (2)

 

 

 136 

Cash (Decrease) Increase During the Period 

 

 

 (85)

 

 

 47 

Cash and Cash Equivalents and Restricted Cash at End of Period 

 

$

 228 

 

$

 610 



8

 

The following table presents reconciliations of net income to Adjusted net income.





 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended

 

Nine Months Ended



 

September 30,

 

September 30,

(In millions)

 

2019

 

2018

 

2019

 

2018

Net Income

 

$

 25 

 

$

 71 

 

$

 154 

 

$

 207 

Amortization expense

 

 

 7 

 

 

 6 

 

 

 19 

 

 

 14 

Acquisition-related costs

 

 

 8 

 

 

 1 

 

 

 12 

 

 

 2 

Fumigation related matters

 

 

 —

 

 

 1 

 

 

 —

 

 

 1 

Restructuring and other charges

 

 

 5 

 

 

 1 

 

 

 15 

 

 

 13 

Realized (gain) on investment in frontdoor, inc.

 

 

 —

 

 

 —

 

 

 (40)

 

 

 —

(Gain) loss from discontinued operations, net of income taxes

 

 

 —

 

 

 (53)

 

 

 1 

 

 

 (133)

Loss on extinguishment of debt

 

 

 —

 

 

 10 

 

 

 6 

 

 

 10 

Tax impact of adjustments

 

 

 (5)

 

 

 (3)

 

 

 (12)

 

 

 (9)

Adjusted Net Income

 

$

 42 

 

$

 32 

 

$

 154 

 

$

 105 

Weighted-average diluted common shares outstanding

 

 

 136.5 

 

 

 136.0 

 

 

 136.5 

 

 

 135.8 

Adjusted earnings per share

 

$

 0.31 

 

$

 0.24 

 

$

 1.13 

 

$

 0.77 







 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

The following table presents reconciliations of net cash provided from operating activities from continuing operations to free cash flow.





 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended

 

Nine Months Ended



 

September 30,

 

September 30,

(In millions)

 

2019

 

2018

 

2019

 

2018

Net Cash Provided from Operating Activities from Continuing Operations

 

$

 55 

 

$

 66 

 

$

 213 

 

$

 204 

Property additions and Government grant fundings for property additions

 

 

 (7)

 

 

 (7)

 

 

 (22)

 

 

 (35)

Free Cash Flow

 

$

 49 

 

$

 60 

 

$

 191 

 

$

 170 



 

 

 

 

 

 

 

 

 

 

 

 



The following table presents reconciliations of net income to Adjusted EBITDA.





 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended

 

Nine Months Ended



 

September 30,

 

September 30,



 

 

 

 

 

 

 

 

 

 

 

 

(In millions)

 

2019

 

2018

 

2019

 

2018

Net income

 

$

 25 

 

$

 71 

 

$

 154 

 

$

 207 

Depreciation and amortization expense

 

 

 26 

 

 

 24 

 

 

 74 

 

 

 68 

Acquisition-related costs

 

 

 8 

 

 

 1 

 

 

 12 

 

 

 2 

Fumigation related matters

 

 

 —

 

 

 1 

 

 

 —

 

 

 1 

Non-cash stock-based compensation expense

 

 

 3 

 

 

 2 

 

 

 12 

 

 

 10 

Restructuring and other charges

 

 

 5 

 

 

 1 

 

 

 15 

 

 

 13 

Realized (gain) on investment in frontdoor, inc.

 

 

 —

 

 

 —

 

 

 (40)

 

 

 —

(Gain) loss from discontinued operations, net of income taxes

 

 

 —

 

 

 (53)

 

 

 1 

 

 

 (133)

Provision for income taxes

 

 

 9 

 

 

 7 

 

 

 39 

 

 

 32 

Loss on extinguishment of debt

 

 

 —

 

 

 10 

 

 

 6 

 

 

 10 

Interest expense

 

 

 19 

 

 

 33 

 

 

 64 

 

 

 107 

Adjusted EBITDA

 

$

 97 

 

$

 95 

 

$

 337 

 

$

 317 



 

 

 

 

 

 

 

 

 

 

 

 

Terminix

 

$

 72 

 

$

 81 

 

$

 261 

 

$

 277 

ServiceMaster Brands

 

 

 22 

 

 

 21 

 

 

 70 

 

 

 67 

Corporate and Other Operations

 

 

 3 

 

 

 4 

 

 

 7 

 

 

 6 

Costs historically allocated to American Home Shield

 

 

 —

 

 

 (11)

 

 

 —

 

 

 (33)

Adjusted EBITDA

 

$

 97 

 

$

 95 

 

$

 337 

 

$

 317 



9

 

Terminix Segment

Revenue by service line is as follows: 







 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

September 30,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(In millions)

 

2019

 

2018

 

Growth

 

Acquired

 

Organic

Residential Pest Control

 

$

 189 

 

$

 178 

 

$

 11 

 

 6 

%

 

$

 7 

 

 4 

%

 

$

 4 

 

 2 

%

Commercial Pest Control

 

 

 105 

 

 

 93 

 

 

 12 

 

 13 

%

 

 

 11 

 

 12 

%

 

 

 1 

 

 1 

%

Termite and Home Services

 

 

 133 

 

 

 129 

 

 

 4 

 

 3 

%

 

 

 2 

 

 1 

%

 

 

 2 

 

 2 

%

Other

 

 

 24 

 

 

 22 

 

 

 2 

 

 8 

%

 

 

 —

 

 —

%

 

 

 2 

 

 8 

%



 

$

 450 

 

$

 421 

 

$

 29 

 

 7 

%

 

$

 20 

 

 5 

%

 

$

 9 

 

 2 

%

Fumigation

 

 

 11 

 

 

 14 

 

 

 (3)

 

 (22)

%

 

 

 —

 

 —

%

 

 

 (3)

 

 (22)

%

Total revenue

 

$

 461 

 

$

 436 

 

$

 26 

 

 6 

%

 

$

 20 

 

 5 

%

 

$

 6 

 

 1 

%



ServiceMaster Brands Segment

Revenue by service line is as follows:



 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended

 

% of

 

% of



 

September 30,

 

Revenue

 

Revenue

(In millions)

 

2019

 

2018

 

2019

 

2018

Royalty Fees

 

$

 32 

 

$

 31 

 

 51 

%

 

 52 

%

Commercial Cleaning and other National Accounts

 

 

 18 

 

 

 17 

 

 28 

 

 

 28 

 

Sales of Products

 

 

 3 

 

 

 4 

 

 5 

 

 

 7 

 

Other

 

 

 10 

 

 

 8 

 

 16 

 

 

 14 

 

Total revenue

 

$

 63 

 

$

 60 

 

 100 

%

 

 100 

%



10

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DE 001-36507 20-8738320 150 Peabody Place Memphis TN 38103 (901) 597-1400 false false false false false Common, par value $0.01 SERV NYSE XML 9 R1.htm IDEA: XBRL DOCUMENT v3.19.3
Document and Entity Information
Nov. 05, 2019
Document and Entity Information [Abstract]  
Entity Registrant Name SERVICEMASTER GLOBAL HOLDINGS, INC.
Entity Central Index Key 0001428875
Document Type 8-K
Document Period End Date Nov. 05, 2019
Amendment Flag false
Entity Incorporation, State or Country Code DE
Entity Emerging Growth Company false
Security 12b Title Common, par value $0.01
Security Exchange Name NYSE
Trading Symbol SERV
Entity File Number 001-36507
Entity Address, Address Line One 150 Peabody Place
Entity Address, City or Town Memphis
Entity Address, State or Province TN
Entity Address, Postal Zip Code 38103
Entity Tax Identification Number 20-8738320
City Area Code (901)
Local Phone Number 597-1400
WrittenCommunications false
SolicitingMaterial false
PreCommencementTenderOffer false
PreCommencementIssuerTenderOffer false
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