EX-10.20 4 a2178776zex-10_20.htm EXHIBIT 10.20

Exhibit 10.20

 

CUSTOMER PROFILE

CONTRACT NO 0181419-000

 

HOME OFFICE LOCATION PSEUDO 1C62

 

 

 

TO BE COMPLETED BY SUBSCRIBER:

 

Subscriber’s Official Name

Orbitz, LLC

D/B/A (Doing Business As)

Orbitz, LLC

Address (Main Office)

500 W. Madison, 10th Floor

City, State, Zip Code

Chicago, IL 60661

County

Cook

 

Email Address

n/a

Phone Number

n/a

 

Fax Number

n/a

 

 

 

 

 

Business Entity:

x

 Corporation

 

 Limited Liability Company

 

 Partnership

 

 

 Sole Proprietorship

 

 Other (describe)

 

 

 

 

State of Incorporation or Partnership Formation

Delaware

 

 

 

 

 

ARC Number (Main Office)

 

 

Tax I.D. Number

36-4349713

 

 

 

 

 

Landlord Name

 

 

Landlord Phone Number

 

 

PRINCIPALS (List Owners/Officers/Partners/Etc.; Attach Additional Page if Necessary)

 

1.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

 

 

 

 

2.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

 

 

 

 

3.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

BILLING ADDRESS

 

        Check here if same address as Main Office above and indicate contact name below.

 

Street Address:

500 W. Madison, 10th floor

City/State/Zip:

Chicago, IL 60661

ATTN:

Accounts Payable

 

 

Please provide Apollo Galileo USA Partnership written notice, as specified in

the notices section of the Agreement, of any changes to this information.

 

 

PORTIONS OF THIS EXHIBIT MARKED BY AN (***) HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.

 

1



 

CUSTOMER PROFILE

CONTRACT NO 0181419-000

 

HOME OFFICE LOCATION PSEUDO 1C62

 

 

 

TO BE COMPLETED BY SUBSCRIBER:

 

Subscriber’s Official Name

Trip Network, Inc

D/B/A (Doing Business As)

Cheaptickets.com

Address (Main Office)

500 W. Madison, 10th Floor

City, State, Zip Code

Chicago,  IL  60661

County

Cook

 

Email Address

n/a

Phone Number

n/a

 

Fax Number

n/a

 

 

 

 

 

 

 

Business Entity:

x

 Corporation

 

 Limited Liability Company

 

 Partnership

 

 

 Sole Proprietorship

 

 Other (describe)

 

 

 

 

State of Incorporation or Partnership Formation

Delaware

 

 

 

 

 

ARC Number (Main Office)

 

 

Tax I.D. Number

22-3768144

 

 

 

 

 

Landlord Name

 

 

Landlord Phone Number

 

 

PRINCIPALS (List Owners/Officers/Partners/Etc.; Attach Additional Page if Necessary)

 

1.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

 

 

 

 

2.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

 

 

 

 

3.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

BILLING ADDRESS

 

        Check here if same address as Main Office above and indicate contact name below.

 

Street Address:

500 W. Madison, 10th floor

City/State/Zip:

Chicago, IL 60661

ATTN:

Accounts Payable

 

 

Please provide Apollo Galileo USA Partnership written notice, as specified in

the notices section of the Agreement, of any changes to this information.

 

2



 

 

CUSTOMER PROFILE

CONTRACT NO 0181419-000

 

HOME OFFICE LOCATION PSEUDO 1C62

 

 

 

TO BE COMPLETED BY SUBSCRIBER:

 

Subscriber’s Official Name

Internetwork Publishing Corporation

D/B/A (Doing Business As)

Lodging.com

Address (Main Office)

500 W. Madison, 10th Floor

City, State, Zip Code

Chicago,  IL  60661

County

Cook

 

Email Address

n/a

Phone Number

n/a

 

Fax Number

n/a

 

 

 

 

 

 

 

Business Entity:

x

 Corporation

 

 Limited Liability Company

 

 Partnership

 

 

 Sole Proprietorship

 

 Other (describe)

 

 

 

 

State of Incorporation or Partnership Formation

Florida

 

 

 

 

 

ARC Number (Main Office)

 

 

Tax I.D. Number

65-0543622

 

 

 

 

 

Landlord Name

 

 

Landlord Phone Number

 

 

PRINCIPALS (List Owners/Officers/Partners/Etc.; Attach Additional Page if Necessary)

 

1.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

 

 

 

 

2.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

 

 

 

 

3.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

BILLING ADDRESS

 

        Check here if same address as Main Office above and indicate contact name below.

 

Street Address:

500 W. Madison, 10th floor

City/State/Zip:

Chicago, IL 60661

ATTN:

Accounts Payable

 

Please provide Apollo Galileo USA Partnership written notice, as specified in

the notices section of the Agreement, of any changes to this information.

 

3



 

CUSTOMER PROFILE

CONTRACT NO 0181419-000

 

HOME OFFICE LOCATION PSEUDO 1C62

 

 

 

TO BE COMPLETED BY SUBSCRIBER:

 

Subscriber’s Official Name

Neat Group Corporation

D/B/A (Doing Business As)

Neat Group Corporation

Address (Main Office)

500 W. Madison, 10th Floor

City, State, Zip Code

Chicago,  IL  60661

County

Cook

 

Email Address

n/a

Phone Number

n/a

 

Fax Number

n/a

 

 

 

 

 

 

 

Business Entity:

x

 Corporation

 

 Limited Liability Company

 

 Partnership

 

 

 Sole Proprietorship

 

 Other (describe)

 

 

 

 

State of Incorporation or Partnership Formation

Delaware

 

 

ARC Number (Main Office)

 

 

Tax I.D. Number

01-0774064

 

 

 

 

 

Landlord Name

 

 

Landlord Phone Number

 

 

PRINCIPALS (List Owners/Officers/Partners/Etc.; Attach Additional Page if Necessary)

 

1.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

 

 

2.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

 

 

3.

Mr./Ms.

 

Social Security No.

 

 

Title

 

Home Phone

 

 

Home Address

 

 

BILLING ADDRESS

 

        Check here if same address as Main Office above and indicate contact name below.

 

Street Address:

500 W. Madison, 10th floor

City/State/Zip:

Chicago, IL 60661

ATTN:

Accounts Payable

 

Please provide Apollo Galileo USA Partnership written notice, as specified in

the notices section of the Agreement, of any changes to this information.

 

4



 

SUBSCRIBER SERVICES AGREEMENT

 

This Subscriber Services Agreement (“Agreement”) is entered into between the individual or entity specified on the Customer Profile (“Subscriber”) and Apollo Galileo USA Partnership (“Galileo”), a Delaware partnership with its principal office at 7 Sylvan Way, Parsippany, NJ 07054.

 

 

1.               DEFINITIONS

 

A.           “Booking” means a reservation that meets all of the following criteria and is made for the services of an air, car, hotel, cruise or tour vendor that participates in the System at a full service level:

 

      is made by Subscriber, Client Users or Subscriber’s end-user customers in the System

      results in a full service participation fee payable by the vendor to Galileo International, Inc. or any of its subsidiaries (“Participation Fee”)

      is not speculative, duplicative, fictitious, or made solely for the purpose of achieving productivity-based booking objectives

      is not a passive air, car, hotel, cruise or tour booking

      with respect to air bookings, a valid air ticket or other approved document has been produced in connection with the booking

      with respect to a cruise or tour booking, has been made via LeisureShopper®, but excludes cruise bookings  made via Galileo CruiseSM

      with respect to an Internet booking, (a) has been made through a pseudo city code included under this Agreement; and (b) has not been made via e-Agent

 

For all calculations of total Bookings under this Agreement, cancellations will be deducted from such total.  Further, each Booking made by Subscriber using LeisureShopper will constitute three Bookings.  For purposes of this definition, “full service level” means that the vendor provides schedules, availability, booking capability, fares/rates, and if an airline, ticketing capability through the System, and specifically excludes all airlines that issue travel authority by way of a ticketless transaction (i.e., neither paper nor electronic tickets).  Galileo reserves the right to modify this definition from time to time upon the introduction of new or revised vendor participant offerings.

 

                        B.    “Client User” means a third party for whom Subscriber provides travel-related services via a System installation at such third party’s premises and whose use of the Services is authorized and governed by this Agreement.  A Client User may not include any ARC appointed travel agency or a vendor of a computerized reservation system.

 

                        C.    “Documentation” means all manuals, operating procedures, instructions, guidelines, and other materials provided by Galileo to Subscriber, including electronic formats.

 

                        D.    “Location” means the premises at which Services are provided by Galileo to Subscriber.

 

                        E.     “Services” means all software provided hereunder (“Software”), all hardware provided hereunder (“Hardware”), access to a computerized reservation system (“System”), support, and such other services provided to Subscriber by Galileo.

 

                        F.     “Services Summary” means the attachment hereto which identifies the Services to be provided by Galileo to Subscriber in accordance with the terms of this Agreement.

 

                        G.    “Transaction” means a message accessing the System that is transmitted by Subscriber, a Client User or Subscriber’s end-user customers.

 

5



 

2.               PROVISION OF SERVICES

 

                        Subscriber has requested and, pursuant to the terms and conditions of this Agreement, Galileo will provide to Subscriber the Services, which Services shall include a license to use the Software.  Galileo owns or properly licenses each of the Services and is authorized to distribute the Services to Subscriber.  Galileo will deliver and install the Hardware and provide access to the System, provided that Subscriber has, at its own expense, made any construction, wiring or other modification necessary to install and connect the Services.  At Subscriber’s request and upon Galileo’s approval, additional Services may be provided by Galileo, whereby all terms of this Agreement shall apply to such additional Services.

 

3.     USE OF SERVICES

 

                        A.    Subscriber has no ownership, right or title in or to any Services, and may not remove identifying marks from the Services or subject same to any lien or encumbrance.  Subscriber will utilize the Services strictly in accordance with the Documentation.  Prohibited uses include making speculative, duplicative or fictitious bookings, and any other use which is not in accordance with the provisions of this Agreement and the Documentation.  Subscriber must limit access to the Services to its employees, agents, contractors and Client Users having a need for such access (each an “Authorized User”) and may not disclose or make the Services, including System displays, available to any other third party, or train any other third party in the operation of the Services.  Subscriber is responsible for ensuring that the Authorized Users adhere to all terms of this Agreement and shall be liable to Galileo in the event that an Authorized User violates any term hereof.  Notwithstanding anything to the contrary, Subscriber may subcontract the use of the Services to third parties acting on behalf of Subscriber, but may not sublicense the Services to any third parties for their own use; provided that such third parties comply with the terms of this Agreement and are not competitors of Galileo.  Such third party contractors shall be deemed Authorized Users.  Subscriber shall provide Galileo in writing: (i) a list of any such sublicensees as of the Contract Effective Date, including the address(s) where the Services will be utilized by the sublicensees; and (ii) at least 30 days prior notice of any changes to the list during the term of this Agreement.

 

                        B.    Galileo will provide repair and maintenance services for the Hardware.  Subscriber is prohibited from performing repair and maintenance on the Hardware itself or through a third party.  Subscriber may not install third-party devices within the Hardware.  Subscriber shall be responsible for all costs and expenses of repair required for any reason other than ordinary, authorized use.  The parties acknowledge that this Agreement is not exclusive.  The parties acknowledge that Subscriber shall not be obligated to use any Services.  Without limiting the foregoing and for purposes of clarification, Orbitz may use another GDS to access air and car vendors and shall have no obligation to use the Services with respect to any category of vendor.

 

                        C.    Galileo may enhance, modify or replace (collectively “Update”) any of the Services at any time.  With respect to any Update that could materially affect Subscriber’s access to the System(s) or use of the Services, Galileo shall use commercially reasonable efforts to provide Subscriber written notice of such Update at least sixty (60) days prior to the deployment of such Update to its general customer base.  If Subscriber elects to use an Update, such use shall constitute its agreement to abide by the terms and conditions pertaining to such use as established by Galileo.  Subscriber acknowledges that there may be instances where Subscriber is required by Galileo to use an Update; provided, however, in such event, Galileo agrees that there shall be no additional charge to Subscriber for its use of such Update.  Subscriber acknowledges that during the term of this Agreement the functionality of selling cruises via LeisureShopper may be moved entirely to the Galileo Cruise product.

 

                        D.    Subscriber shall obtain, install on all Galileo-provided and Subscriber-provided hardware, and maintain, at its expense, up-to-date computer virus detection software.

 

4.     PRODUCT-SPECIFIC PROVISIONS

 

                        The following provisions shall apply when Subscriber elects to license the product specified or operate in the manner specified.

 

                        A.    Subscriber-Provided Communications Access.  If Subscriber elects to access the System via its own Internet communications method (“User Access”), such as DSL, dial-up phone line, ISDN or cable access, then Subscriber is

 

6



 

responsible for obtaining, installing, supporting, and maintaining all components of the User Access and paying all charges assessed by the communications provider.  Subscriber acknowledges that, in order to minimize unauthorized access to the system and the data contained therein, Galileo recommends that Subscriber establish a firewall, in which case Subscriber shall configure such firewall in accordance with documentation supplied by Galileo upon Subscriber’s request.  Subscriber further acknowledges that accessibility and response times may vary, depending upon the capacity and connectivity of its selected communications provider.  Galileo shall license to Subscriber the appropriate Software for each Location, but shall have no responsibility whatsoever with respect to the User Access, including, but not limited to, the performance or reliability of the User Access.

 

                        B.    Subscriber-Provided Equipment.  If Subscriber elects to install and use its own hardware and local area network (LAN) operating environment to access the System, then the following shall apply:

 

 

 

(i)

 

Subscriber may copy the applicable Software for its internal use only and may install it on an unlimited number of Subscriber workstations. The number of users who may concurrently access the System at a Location is equal to the number of global terminal identifiers (“GTID’s”) licensed by Subscriber from Galileo for that Location, as set forth on the Services Summary.

 

 

 

 

 

 

 

(ii)

 

 Subscriber is responsible for obtaining, implementing, installing, supporting, and maintaining the LAN, the LAN operating system, the workstation operating system, and all hardware and other software required to utilize the Services, but which is not provided by Galileo, and for all expenses related thereto.  At Subscriber’s request and upon Galileo’s approval, support services for the foregoing may be available from Galileo, at Subscriber’s expense.

 

                        C.    Remote Users.  If Subscriber elects to allow employees or clients (“Remote Users”) to access the System from a remote location via User Access, as defined in Section 4.A above, then, in addition to the terms set forth in Section 4.A, the following shall apply.

 

 

 

(i)

 

Subscriber must ensure that each Remote User secures the appropriate hardware and software necessary to access the System in accordance with the Documentation.

 

 

 

 

 

 

 

(ii)

 

Subscriber is responsible for (a) installing the applicable Software; (b) training each of its Remote Users; and (c) ensuring that all Remote Users have adequate expertise in all areas of the System functionality necessary to utilize the Software. In addition, Subscriber must obtain, install and configure its selected browsing and e-mail packages. Galileo will not provide Remote Users any training or support.

 

                        D.       Second PVC.  If Subscriber desires a second PVC (permanent virtual circuit) for non-System transactions, including, but not limited to, Internet access and email (collectively, “value-added services” or “VAS”) transactions, then the following shall apply.

 

 

 

(i)

 

Subscriber is responsible for acquiring the software and other products required to meet Subscriber’s needs for VAS functionality and for all expenses related thereto.

 

 

 

 

 

 

 

(ii)

 

Subscriber expressly acknowledges that Galileo’s support responsibility is limited to the communications line. Galileo has no liability whatsoever with respect to Subscriber’s use of VAS, including, but not limited to, access to the Internet, email functionality, other software used by Subscriber, and computer viruses.

 

 

 

 

 

 

 

(iii)

 

Subscriber shall advise Galileo of the committed information rate (CIR) it desires. If, due to increased usage or other reasons, Subscriber elects to increase the CIR, Galileo will provide such increased CIR subject to Subscriber’s agreement to the applicable increase in charges.

 

                        E.     Selective Access/Global Access.  Galileo will license to Subscriber Selective Access and, if desired, Global Access, whereby Subscriber may authorize another Galileo subscriber to access the client records entered into the System by Subscriber; provided, however, Galileo shall have no responsibility or liability whatsoever with respect to such authorization or access.

 

7



 

                        F.     GlobalWare Software.  Galileo will license GlobalWare Software to Subscriber for use by Subscriber’s employees in performing certain administrative travel agency management and reporting functions.

 

 

 

 

(i)

 

Subscriber will not place a single-user version of GlobalWare Software on a file server in a local area network environment. If Subscriber desires multiple-user access to GlobalWare Software, Subscriber must (a) license the multi-user version of GlobalWare Software from Galileo; (b) advise Galileo of the number of users that will use the GlobalWare Software concurrently; and (c) advise Galileo if such number of users changes during the term of this Agreement.

 

 

 

 

 

 

 

 

 

 

(ii)

 

Subscriber must ensure that its own hardware used in conjunction with the GlobalWare Software meets the specifications recommended by Galileo, which may change from time to time.

 

 

 

 

 

 

 

 

 

 

(iii)

 

Subscriber is responsible for the supervision, management, and control of Subscriber’s use of the GlobalWare Software, including, (a) assuring proper machine configuration, program installation, audit controls, and operating methods; (b) establishing adequate backup plans; and (c) implementing sufficient procedures and checkpoints to satisfy its requirements for security, accuracy of input and output, and recovery in the event of malfunction.

 

                        G.    Managed VPN (Virtual Private Network).  If selected by Subscriber, Galileo will obtain for Subscriber business-grade DSL Internet access and will manage the availability of such access by monitoring the connection on a 24x7 basis.  Subscriber acknowledges that subsequent to the execution of this Agreement, the DSL-provider selected by Galileo shall make an onsite visit to the applicable Location(s) in order to determine the availability of the appropriate DSL functionality.  In the event that the DSL-provider determines that appropriate DSL functionality is not available at the Location for any reason, then Subscriber shall advise Galileo of its desired alternative access method and this Agreement shall be amended to modify the Services and applicable charges set forth on each Services Summary hereto.

 

5.     CHARGES

 

                        A.    The charges payable under this Agreement are set forth on the attachments hereto.  Payments due under this Agreement will be paid within 30 days of invoice date.  Subscriber will reimburse Galileo for all taxes and other governmental assessments incurred in the provision of Services by Galileo.  Past due balances will accrue interest at the rate of 1½% per month compounded or the maximum rate permitted by law, whichever is less.  Payments returned for insufficient funds or any other reason will be assessed Galileo’s current fee therefor.  Notwithstanding the preceding, the parties agree that the payment terms contained in this Section 5.A will not apply so long as the parties are affiliated entities under common control.  During such time as the parties are under common control, payments due under this Agreement shall be settled via intercompany entries pursuant to the Custom Terms and Conditions Attachment attached hereto.

 

                        B.    All communications concerning disputed invoiced amounts must be made in writing and received by Galileo within 60 days of invoice date to Galileo International, ATTN: Billing Department, 7 Sylvan Way, Parsippany, NJ 07054.  Any invoice not disputed as specified herein within such 60-day period will be conclusively deemed correct.

 

                        C.  Subscriber shall be liable for and agrees to reimburse Galileo for all costs incurred by Galileo to collect from Subscriber past due amounts which have accrued under the Agreement.  All charges related to communications lines are subject to increases; provided, however, such increases will not exceed 10% per calendar year.

 

6.     LICENSE RESTRICTIONS

 

                        Subscriber may not copy, reproduce or duplicate the Software or Documentation or any portion thereof, except to the extent reasonably necessary for backup purposes.  Subscriber may not modify, alter, disassemble, reverse assemble, reverse compile, or reverse engineer the Software or any portion thereof.  The Software is the proprietary information and trade secret of Galileo or its licensors.  All licenses for Software terminate upon expiration or any termination of the Agreement.

 

8



 

7.     RISK OF LOSS

 

                        Subscriber accepts full responsibility for loss of or damage to the Hardware, excluding ordinary wear and tear, and, in the event of any such loss or damage, Subscriber must pay Galileo the insurance value therefor, as specified on the Services Summary.

 

8.     THIRD PARTY PRODUCTS

 

                        Galileo has no liability whatsoever with respect to any product that is not provided by Galileo and is used by Subscriber in conjunction with the Services (“Third Party Product”).  Subscriber shall indemnify and hold harmless Galileo for all liabilities, costs and expenses resulting from or related to a Third Party Product.  If Subscriber’s use of a Third Party Product adversely affects the use of the System by other customers of Galileo, then Galileo may require that Subscriber discontinue its use of such Third Party Product until it can demonstrate that it has resolved the adverse effect.

 

9.     WARRANTIES

 

A.           Galileo represents and warrants that:  (i) it is the owner or authorized licensee of the Software; (ii) it has the right to provide the Services to Subscriber; and (iii) it shall use commercially reasonable efforts to maintain the availability of the System.

 

                        B.    This warranty shall be null and void if Subscriber (i) fails to use the Services in accordance with the Documentation and this Agreement; (ii) fails to use required Updates; or (iii) makes any unauthorized change to the Services.  Furthermore, Galileo shall have no liability to Subscriber whatsoever if Subscriber’s use of a Third Party Product proximately causes the failure of performance under Section 9.A.

 

                        C.    OTHER THAN AS SET FORTH HEREIN, EACH PARTY (i) MAKES NO OTHER WARRANTY WITH RESPECT TO THE SERVICES OR ANY PRODUCTS OR SERVICES PROVIDED BY  SUCH PARTY; (ii) MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THIRD PARTY PRODUCTS; AND (iii) EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  GALILEO DOES NOT WARRANT THAT THE SERVICES WILL MEET SUBSCRIBER’S REQUIREMENTS OR WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ERRORS WILL BE CORRECTED.  EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN CONNECTION WITH ANY INDEMNITY OBLIGATIONS HEREUNDER, GALILEO’S LIMITED WARRANTIES ARE IN LIEU OF ALL LIABILITIES OR OBLIGATIONS OF GALILEO FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES PROVIDED UNDER THIS AGREEMENT.

 

                        D.    Subject to Section 9.B, in the event of a claim by a third party against Subscriber due solely to an alleged breach of a warranty set forth in Section 9.A(i) or 9.A(ii), Galileo will defend Subscriber and hold Subscriber harmless against such claim; provided that (i) Subscriber notifies Galileo of such claim within 30 days after it becomes aware of the claim; (ii) Galileo controls the defense and any settlement of such claim; and (iii) Subscriber cooperates in Galileo’s defense of the claim.  Furthermore, if Galileo is found to be in breach of a warranty set forth in Section 9.A, Galileo shall, at its option and expense, modify or replace the component of the Services causing the breach or, in the case of a breach of Section 9.A(i) or 9.A(ii), may instead obtain for Subscriber the right to continue to use such component of the Services.

 

                        E.              The remedies available under this Section 9 are exclusive of any other remedy provided for in this Agreement or any other remedy, now or hereafter existing at law, in equity, by statute or otherwise for breach of Section 9.A.

 

                        F.     Subscriber represents and warrants that:  (i) each Location is owned or controlled by Subscriber and that Subscriber has the authority to enter into this Agreement on behalf of each such Location or, in the event that Services are provided at a Client User Location, Subscriber has been authorized by such Client User to install the Services at its premises; and (ii) to the best of Subscriber’s knowledge, no written or oral representation or warranty made or information furnished by Subscriber to Galileo, including the Customer Profile, contains any untrue statement of material fact.

 

9



 

10.   LIMITATION OF LIABILITY

 

                        EXCEPT FOR THE SPECIFIC REMEDIES PROVIDED IN SECTION 8, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY, ITS AFFILIATES, EMPLOYEES, AGENTS OR ANY OTHER PERSONS FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES OR LOSSES, INCLUDING, WITHOUT LIMITATION, LOSS OF USE, LOSS OF OR DAMAGE TO RECORDS OR DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, REVENUE AND/OR PROFITS, SUSTAINED OR INCURRED REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, INCLUDING WITHOUT LIMITATION NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN AND REGARDLESS OF WHETHER SUCH PARTY HAD RECEIVED NOTICE OR HAD BEEN ADVISED, OR KNEW OR SHOULD HAVE KNOWN, OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

 

11.         TERM; TERMINATION

 

                        A.    The term of this Agreement is as specified on the Custom Terms and Conditions Attachment hereto.

 

                        B.    If either party becomes insolvent; if a receiver of a party’s assets is appointed; if a party takes any step leading to its cessation as a going concern; or if a party ceases to do business or otherwise ceases or suspends operations for reasons other than an event of force majeure, then the other party may immediately terminate this Agreement on written notice or may require that certain conditions are met in order to avoid such termination.

 

                        C.    If either party (the “Defaulting Party”) fails to perform or observe any of its material obligations hereunder, and such failure continues for a period of 30 business days after written notice from the other party (the “Insecure Party”) (except in the case of any payments due by Subscriber where the period to cure such nonpayment shall be five days after notice and except in any circumstance where a cure is impossible in which case there shall be no cure period) then the Insecure Party may immediately terminate this Agreement.  If Subscriber is the Defaulting Party hereunder, then, without prejudice to any other rights or remedies of Galileo, including the right to recover liquidated damages, all or any of the rights of Subscriber under this Agreement may, at the option of Galileo, be terminated, reduced or restricted.

 

                        D.    Notwithstanding anything to the contrary in this Agreement, provisions which by their nature and intent should survive expiration or termination, including, but not limited to, those related to confidentiality, damages, Software license restrictions, and risk of loss, shall so survive.

 

                        E.              If Galileo terminates this Agreement pursuant to this Section 11, or if Subscriber terminates this Agreement other than pursuant to this Section 11 or Section 17 hereof, then Subscriber shall pay to Galileo all amounts of promotional support as specified on the Services Summary.

 

                        F.              In the event Subscriber undergoes a change of control (i.e., any person or entity acquires fifty percent (50%) or more of Subscriber’s issued and outstanding shares or other ownership interests), such that the parties are no longer affiliated entities under common control, then Galileo may terminate this Agreement upon written notice to Subscriber in the event the parties are unable to renegotiate mutually agreeable financial terms to this Agreement within 60 days of the change of control.

 

12.   INDEMNIFICATION

 

                        A.    Each party (“Indemnitor”) shall indemnify and hold harmless the other party, its owners, officers, directors, employees, agents, successors and assigns (each an “Indemnitee”), against and from third party liabilities, including reasonable attorneys’ fees, costs and expenses incident thereto, which may be incurred by an Indemnitee solely by reason of any injuries or deaths of persons, or the loss of, damage to, or destruction of property, including loss of use thereof, arising out of or in connection with any act, failure to act, error or omission of the Indemnitor, its officers, directors, employees, agents or subcontractors in the performance or failure of performance of its obligations under this Agreement.

 

10



 

                        B.    Subscriber shall indemnify and hold harmless Galileo, its owners, officers, directors, employees, agents, successors and assigns, against and from any and all third party liabilities, including reasonable attorneys’ fees, costs and expenses incident thereto, which may be incurred by Galileo solely as a result of Subscriber’s use of the Services, including, without limitation, fraudulent bookings, unintended errors, or incorrect information.

 

13.   DAMAGES

 

                        If Galileo terminates this Agreement due to a breach by Subscriber, or if Subscriber is otherwise in breach of this Agreement, then Subscriber shall pay to Galileo damages as follows: (i) Galileo’s then-current Deinstallation Charge for removal of the Services; (ii) all past due amounts which have accrued under the Agreement, plus (iii) all reasonable direct costs and expenses incurred in connection with termination.  Further, nothing contained in this Section 13 shall be deemed to limit the indemnification obligations specified elsewhere in this Agreement.

 

14.   CONFIDENTIALITY

 

                        Neither party shall disclose the trade secrets and proprietary and confidential information of the other party, including, but not limited to, the provisions of this Agreement; provided, however, either party may share the terms of this Agreement with its accountant and attorney strictly on a need-to-know basis.  Neither party shall use the product names or logo of the other party in brochures, proposals, contracts or other publicly disseminated materials without first securing the other party’s written approval.  Galileo shall not use the data entered into the System to influence any passenger’s choice of travel vendor or travel agency or to cause Subscriber’s customers to deal directly with Galileo, a travel vendor, or another travel agency.

 

15.         GOVERNING LAW; JURISDICTION

 

                        This Agreement and any disputes arising under or in connection with this Agreement shall be governed by the internal laws of the State of Illinois, without regard to its conflicts of laws principles.  All actions brought by Galileo to enforce, arising out of or relating to this Agreement shall be brought and tried in federal or state courts located within the County of Cook, State of Illinois, and all such actions brought by Subscriber shall be brought and tried in federal or state courts located within the county chosen by Subscriber.  The parties hereby consent to submit to the personal jurisdiction of such courts and to venue therein.

 

16.   SALE AND ASSIGNMENT

 

                        Neither party may assign, without the express prior written consent of the other party,  its rights, duties or obligations under this Agreement to any person or entity, in whole or in part; provided, however, each party may assign this Agreement or any of its rights, duties or obligations hereunder to any parent, subsidiary or affiliate under common control or a successor in business upon written notice to the other party, provided that (a) the assignee is not a competitor of the other party; and (b) the assignee is capable of adequately performing the rights, duties or obligations so assigned, as provided herein.

 

17.         CESSATION OF BUSINESS

 

                        A.    In the event that Subscriber ceases business operations, Subscriber will request the deinstallation of all Services under this Agreement and advise Galileo of its intention to terminate this Agreement by providing Galileo at least 30 days’ advance written notice.  In such event, and provided that Subscriber meets all of the conditions specified in this Section 17, each party shall be released from all further performance obligations under this Agreement.

 

                        B.    Galileo’s release of Subscriber’s obligations are conditional upon (i) Subscriber’s representation and warranty that none of its principals will continue to have any ownership interest in any travel-related business whereby airline, car rental and/or hotel reservations are made through any computerized reservations system, including the Internet; and (ii) Subscriber’s payment of all accrued unpaid charges, plus the then-current deinstallation charge for removal of the Services, and further conditioned that, in the event Subscriber or any of its principals resume operations as a travel agency or any business whereby airline, car rental and/or hotel reservations are made through any computerized reservations system, including the Internet, either under Subscriber’s current name or another name or entity, prior to the natural expiration of this Agreement, Galileo will be given the right of first refusal to reautomate

 

11



 

with Galileo’s Services at least equivalent to those discontinued hereunder, at the then-prevailing rates or as otherwise negotiated.

 

C.             Subscriber acknowledges and agrees that the terms of this Section 17 shall not apply if Subscriber’s cessation of business is a result of an acquisition of Subscriber or any portion of its assets by another entity, or the merger of Subscriber with another entity.

 

18.   GENERAL

 

                        A.    Except for Subscriber’s payment obligations hereunder, neither party shall be deemed to be in default or liable for any delays if and to the extent that performance is delayed or prevented by an event of force majeure.

 

                        B.    Galileo or its agent shall have the right to enter upon any Location during normal business hours for the purpose of (i) monitoring, inspecting, or repairing the Hardware; (ii) monitoring the users’ operation of the Services; and (iii) removing the Services, at Subscriber’s expense, upon expiration or any termination of this Agreement.

 

                        C.    Nothing in this Agreement is intended or shall be construed to create any agency, partnership or joint venture relationship between the parties.

 

                        D.            The failure of either party to exercise or its waiver or forbearance of any right or privilege under this Agreement shall not be construed as a subsequent waiver or forbearance of any such term or condition by such party.

 

                        E.              Any notice permitted or required to be given hereunder shall be sent by first class mail, postage prepaid, or by any more expedient written means to the address of Subscriber as specified on the Customer Profile; notices to Galileo shall be sent to:  Galileo, 7 Sylvan Way, Parsippany, New Jersey 07054, ATTN:  Legal Department-Contract Notices.

 

                        F.              If any provision of this Agreement is held invalid or otherwise unenforceable, the enforceability of the remaining provisions will not be impaired thereby.

 

                        G.    In the event of an action to enforce this Agreement or to seek remedies for a breach of this Agreement, the prevailing party shall be entitled to receive from the other party reimbursement of its reasonable attorneys’ fees, expenses and court costs.

 

                        H.    Galileo guarantees the airfares displayed in the System, strictly subject to its then-current fare guarantee program as specified in the System profile S*TLQ/INFO-DEBIT.

 

19.   ENTIRE AGREEMENT

 

                        This Agreement, together with the Custom Terms and Conditions Attachment, the Services Summary, the Additional Services Attachment, and any other attachments hereto, constitutes the entire agreement and understanding of the parties on the subject matter hereof and, as of the Contract Effective Date, supersedes all prior written and oral agreements between the parties, including that certain Subscriber Services Agreement (Contract No. 0180405) between Trip Network, Inc. and Galileo dated September 17, 2004, but excluding amounts due Galileo which may have accrued under any prior agreement.  This Agreement may be modified only by written agreement of the parties.  In the event that the provisions of an attachment conflict with any terms herein, then the provisions of the attachment shall control.

 

12



 

 

By signing below the parties acknowledge their acceptance of the terms and conditions of this Agreement and its attachments.

 

 

 

Executed on behalf of Subscriber

 

Executed on behalf of Galileo

 

 

 

Signature:

/s/ JEFF GIANT

 

Signature:

/s/ TERESA BROWN

 

 

 

 

 

Printed Name:

Jeff Giant

 

Printed Name:

Teresa Brown

 

 

 

 

 

Title:

VP Hotels

 

Title:

Senior Manager, Contracts

 

 

 

 

 

Date:

July 17, 2006

 

Date:

July 21, 2006

 

 

 

 

 

 

 

13



 

CUSTOM TERMS AND CONDITIONS ATTACHMENT

 

 

TERM

This Agreement will commence on 01-JAN-2005 (“Contract Effective Date”) and will continue until terminated by either party upon sixty (60) days prior written notice to the other party.

 

PRODUCTIVITY PROGRAM

 

All charges under this Agreement are subject to the terms and conditions of this Section (“Productivity Program”).

 

A.           Each month, Galileo will calculate the total number of net Bookings made by Subscriber during the prior month.  For each Booking made by the entities specified below, Galileo will credit the respective Booking Incentive set forth below:

Entity

 

Booking Incentive

 

Orbitz, LLC

 

(***)

 

Trip Network, Inc. (d/b/a Cheap Tickets)

 

(***)

 

Internetwork Publishing Corporation (d/b/a/ Lodging.com)

 

(***)

 

Neat Group Corporation

 

(***)

 

 

                        B.    On a monthly basis, Galileo will prepare a reconciliation statement that will identify all charges incurred by Subscriber (“Total Charges”) by entity and the total Booking Incentives earned (“Total Incentives”) by entity for the prior month.  If the Total Incentives exceeds the Total Charges, Galileo will pay the difference to Subscriber; if the Total Charges exceed the Total Incentives, Subscriber will pay the difference to Galileo.  All payments due hereunder will be paid within 30 days of the reconciliation statement date.  Notwithstanding the preceding, the parties agree that for so long as the parties are affiliated entities under common control (i) the above-referenced monthly reconciliation statement will be prepared by the third business day of the following month (for example, the reconciliation for the month ending January 31, 2006 will be provided to Subscriber by February 3, 2006); and (ii) all payments due under this Agreement will be settled via intercompany entries booked by Galileo by the third business day of each month.

 

                        C.    In the event that, as a result of cancellations, Subscriber’s total number of Bookings during a month is negative, then Subscriber will pay to Galileo an amount equal to the applicable Booking Incentive multiplied by such quantity of negative Bookings, and the result thereof shall be added to the Total Charges.  All calculations under this Agreement will be based solely on Galileo’s records, absent manifest error.  Galileo may elect to further offset the Total Incentives earned by Subscriber hereunder with respect to which monies are due by Subscriber under any agreement between Subscriber and Galileo or any of Galileo’s parents, subsidiaries or affiliates.  If Galileo elects to offset the Total Incentives by any such amounts, Galileo will provide Subscriber 30 days’ prior notice of the offset.  Galileo will also provide Subscriber a reconciliation statement detailing such offset.

 

 

MATERIAL REVENUE CHANGE

 

A.           In the event of any change to the Participation Fee (“Fee Change”), the parties will use best efforts to negotiate appropriate modifications to the terms of this Agreement.  Galileo will notify Subscriber of the Fee Change and the effective date of the Fee Change (“Fee Change Effective Date”), and the parties shall, within 90 days of the date of Galileo’s notice, execute an amendment to this Agreement evidencing the modifications.  The parties acknowledge that the modifications shall become effective as of the Fee Change Effective Date, unless otherwise mutually agreed upon.

 

B.             Galileo may suspend all financial incentive payments under this Agreement and Subscriber may suspend its payment of the charges hereunder from the Fee Change Effective Date until the effective date of the aforementioned amendment or expiration of the 90-day notice period, whichever first occurs.  If the parties are unable to reach agreement within such 90-day period, then (i) commencing on the Fee Change Effective Date and continuing thereafter for the term of this Agreement, Galileo may reduce the financial incentives under this Agreement by the amount of the Fee Change; and (ii) either party may terminate this Agreement for convenience, whereby neither

 

14



 

party will be further obligated hereunder, except that Galileo will pay Subscriber any financial incentive payments that were suspended, subject to an adjustment equivalent to the Fee Change, and Subscriber will pay all charges that accrued prior to the termination.

 

C.             Notwithstanding the terms of the preceding paragraph, Galileo may, at any time prior to execution of an amendment as contemplated in paragraph A above, or termination of this Agreement as described in paragraph B above, withdraw its request to negotiate the terms of this Agreement, in which case all terms of this Agreement shall remain in full force and effect.

 

 

 

WAIVED VARIABLE CHARGES

 

Galileo will waive all  the Variable Charges, as indicated on the Additional Services Attachment, provided that Subscriber is meeting all of its obligations under this Agreement.

 

 

15



 

 

ADDITIONAL SERVICES ATTACHMENT

 

 

This Additional Services Attachment sets forth various charges (“Variable Charges”) that may apply to Subscriber based on its use of the System, products, features and services, requested projects, and various other items (collectively, “Additional Items”).  These Variable Charges are assessed monthly, unless otherwise specified.  New or revised Additional Items may be offered to Subscriber from time to time.  Subscriber’s use of or request for an Additional Item will constitute its agreement to pay the associated Variable Charges and to follow the procedural guidelines established by Galileo.  Galileo may discontinue its provision of any Additional Item upon written notice to Subscriber.  For purposes of this Attachment, the term “pseudo” means the unique alpha/numeric designator(s) assigned by Galileo for a Location.

 

 

TICKETING TRANSMISSIONS (AGENCY)* (home office location and branches)

 

 

(***) each

 

 

 

 

 

TICKETING TRANSMISSIONS (STP)* (satellite ticket printer locations)

 

 

(***) each

 

 

 

 

 

*On a monthly basis, per Location, Galileo will calculate the total number of transmissions resulting in each of the following: tickets (including electronically transmitted tickets or entitlements), boarding passes, itineraries, invoices (including those utilizing the Ticket Invoice Numbering System “TINS”), and machinable interface records. The greatest quantity of transmissions for one of these items will be assessed the $0.30 each charge.

 

 

 

 

 

 

 

PRO-FILES™ - 50 per pseudo per month at no charge; thereafter:

 

 

(***) each

 

 

 

 

 

PREVIEW PLUS™

 

 

 

Demand Mode

 

 

(***) per request

 

Quick Return Mode

 

 

(***) per request

 

Batch Mode

 

n/c

 

 

 

 

 

PRINT QUEUE

 

 

(***) per request

 

 

 

 

 

AUTOMATED ARC REPORT

 

 

(***) per pseudo

 

 

 

 

 

GROUPMANAGER™ TICKET SUMMARY REPORT

 

 

(***) per pseudo

 

 

 

 

 

PAST DATE QUICK™ (maximum $60.00 per month, per pseudo)

 

 

(***) per record

 

 

 

 

 

SELECTIVE ACCESS™

 

 

 

One-Time Fee

 

 

(***)

 

Customized Permission Record

 

 

(***) each

 

 

 

 

 

GLOBAL ACCESS™

 

$

n/c

 

 

 

 

 

VIEWPOINT™ MAPPING

 

 

 

One-Time Fee

 

 

(***) per Location

 

Monthly Fee

 

 

(***) per Location

 

 

 

 

 

TELECHECK

 

 

 

Activation Fee (one-time fee)

 

 

(***) per pseudo

 

Monthly Fee

 

 

(***) per pseudo

 

Transaction Fee - 50 per pseudo per month at no charge; thereafter:

 

 

(***) each

 

 

 

 

 

ADDRESS VERIFICATION (fee waived for Telecheck subscribers)

 

 

(***) per pseudo

 

 

 

 

 

PRIVATEFARES™ (one-time fee)

 

 

(***)

 

 

 

 

 

APOLLOMONITOR™

 

 

(***) per pseudo

 

 

16



 

 

 

 

 

GALILEO OPTIMAL SHOPPINGSM

 

 

 

Offline:

 

 

 

Per Access Device Fee:

 

 

(***) per month

 

An “Access Device” is any component at which a point of access to the System is provided, including, but not limited to, Galileo and Subscriber workstations, terminal addresses and global terminal identifiers.

 

 

 

Online:

 

 

 

Per Passenger Name Record (PNR) monthly fee:

 

 

 

For each PNR that contains one or more wholly North American air segments for:

 

 

 

•  corporate bookings:

 

 

(***) per PNR

 

•  leisure bookings:

 

 

(***) per PNR

 

 

 

 

 

In the event Subscriber has misclassified its use of Galileo Optimal Shopping (between offline and online usage), then Galileo may retroactively assess Subscriber the applicable charges based on Subscriber’s actual type of usage of the product.

 

 

 

 

 

 

 

BEST BUY QUOTE™

 

 

 

Base Fee - Per Access Device (maximum $450.00 per Location)

 

 

(***) each

 

An “Access Device” is any component at which a point of access to the System is provided, including, but not limited to, Galileo and Subscriber workstations, terminal addresses and global terminal identifiers.

 

 

 

Transaction Fee - 500 Best Buy Quote Transactions per Access Device (maximum 15,000 Best Buy Quote Transactions per Location) are included in Base Fee; thereafter:

 

 

(***) each

 

 

 

 

 

APOLLOWISE™

 

 

 

$

$0.01825 per Transaction in excess of Baseline Transactions for the month (defined as an average of 200 Transactions per Booking per month). Notwithstanding anything to the contrary in this Agreement, for purposes of calculating the Baseline Transactions for the month, each LeisureShopper booking shall be counted as one (1) Booking.

 

 

 

 

 

 

 

MEMBERSHIP PRO-FILE

 

 

(***) per month

 

(per master account record, plus PRO-file charge specified above)

 

 

 

 

 

 

 

SUPPLIES, TRAINING MATERIALS, MARKETING MATERIALS

 

$

then-current charges

 

 

 

 

 

GALILEO WIRELESS™

 

 

 

Base Service

 

$

n/c

 

Premium Service

 

 

(***) per user

 

 

 

 

 

MAINTENANCE PREMIUM

 

$

per quote

 

Applies for Subscriber-requested hardware maintenance outside the scope of Galileo’s standard maintenance service. A service charge may be assessed for failure or refusal to admit technician for scheduled service call.

 

 

 

 

 

 

 

EXTENDED SUPPORT SERVICES (third-party software phone support)

 

 

(***) per minute

 

 

 

 

 

APOLLO CUSTOMER SUPPORT CENTER

 

 

(***) per minute

 

 

 

 

 

TRAINING

 

 

 

Level 1 Classes (Learning Apollo, Moving to Apollo, Booking Cars and Hotels, and Booking Tours and Cruises)

 

$

n/c

 

Level 2 Classes (All Others) - Charges may be assessed in accordance with Galileo’s then-current policies.

 

$

per quote

 

 

 

 

 

PROJECTS

 

$

per quote

 

Applies for projects such as equipment installations, deinstallations, reconfigurations, upgrades, activations, deactivations and office relocations. Galileo shall waive all installation charges for the initial installation of new Locations and the addition of Hardware at existing Locations, subject to Galileo’s approval of the installation.

 

 

 

 

 

17



 

 

MICROSOFT LICENSE AGREEMENT

 

 

IMPORTANT - READ CAREFULLY BEFORE USING OR CONTINUING TO USE ANY FOCALPOINT® PRODUCT.  The following License Agreement applies to you.  By using any version of Focalpoint containing Microsoft software, after receipt of this License Agreement, you indicate your acceptance of the following Microsoft License Agreement.

 

This is a legal agreement between you (either an individual or an entity) and Microsoft Corporation.  By using any version of Focalpoint containing Microsoft software after your receipt of this License Agreement, you are agreeing to be bound by the terms of this agreement.  If you do not agree to the terms of this agreement, promptly return the unused Focalpoint software in your possession and the accompanying items (including written materials and binders or other containers) to the place you obtained them.

 

GRANT OF LICENSE.  This License Agreement permits you to use one copy of the Microsoft software program (the “SOFTWARE”) on a single computer.  The SOFTWARE is in “use” on a computer when it is loaded into temporary memory (i.e. RAM) or installed into permanent memory (e.g., hard disk, CD-ROM, or other storage device) of that computer.  However, installation on a network server for the sole purpose of internal distribution shall not constitute “use” for which a separate license is required, provided you have a separate license for each computer to which the SOFTWARE is distributed.

 

COPYRIGHT.  The SOFTWARE is owned by Microsoft or its suppliers and is protected by United States copyright laws and international treaty provisions.  Therefore, you must treat the SOFTWARE like any other copyrighted material (e.g., a book or musical recording) except that you may either (a) make one copy of the SOFTWARE solely for backup or archival purposes, or (b) transfer the SOFTWARE to a single hard disk provided you keep the original solely for backup or archival purposes.  You may not copy the written materials accompanying the SOFTWARE.

 

OTHER RESTRICTIONS.  You may not rent or lease the SOFTWARE, but you may transfer the SOFTWARE and accompanying written materials on a permanent basis provided you retain no copies and the recipient agrees to the terms of this Agreement.  You may not reverse engineer, decompile, or disassemble the SOFTWARE.  If the SOFTWARE is an update or has been updated, any transfer must include the most recent update and all prior versions.

 

LIMITED WARRANTY.  Microsoft warrants that the SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt.  Any implied warranties on the SOFTWARE are limited to ninety (90) days.  Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you.

 

NO OTHER WARRANTIES.  To the maximum extent permitted by applicable law, Microsoft and its suppliers disclaim all other warranties, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, with regard to the SOFTWARE and the accompanying written materials.  This limited warranty gives you specific legal rights.  You may have others which vary from state/jurisdiction to state/jurisdiction.

 

NO LIABILITY FOR CONSEQUENTIAL DAMAGES.  To the maximum extent permitted by applicable law, in no event shall Microsoft or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use this Microsoft product, even if Microsoft has been advised of the possibility of such damages.  Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

 

U.S. GOVERNMENT RESTRICTED RIGHTS.  The SOFTWARE and documentation are provided with RESTRICTED RIGHTS.  Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer Software clause of DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable.  Manufacturer is Microsoft Corporation/One Microsoft Way/Redmond, WA 98052-6399.

 

If you acquired this product in the United States, this Agreement is governed by the laws of the State of Washington.  If this product was acquired outside the United States, then local law may apply.

 

Should you have any questions concerning this Agreement, or if you desire to contact Microsoft for any reason, please contact your local Microsoft subsidiary or sales offices or write:  Microsoft Sales and Service/One Microsoft Way/Redmond, WA 98052-6399.

 

18



 

SERVICES SUMMARY

 

CONTRACT NO. 0181419 - 000

Form 399-UB3  06/03

 

07/10/07

 

 

 

PSO:  102V

CHEAP TICKETS.COM

 

CHEAP TICKETS/TNI.COM

 

4805 N. 30TH STREET

 

SUITE 103

 

COLORADO SPRINGS, CO 80919

 

 

 

 

 

 

 

STANDARD

 

ONE - TIME

 

INSURANCE

 

SERVICES

 

 

 

CHARGES

 

CHARGES

 

VALUE

 

+ 50

 

50

 

APOLLO ACCESS NON FOCALPOINT

 

 

(***)

 

 

(***)

 

 

(***)

 

- 50

 

0

 

APOLLO ACCESS GTID-NON FP S

 

 

(***)

 

 

(***)

 

 

(***)

 

+ 1

 

1

 

CUSTOMER SUPPLIED WAN

 

 

(***)

 

 

(***)

 

 

(***)

 

- 2

 

0

 

VIEWPOINT MAP QUARTERLY CD-

 

 

(***)

 

 

(***)

 

 

(***)

 

 

ALT PSEUDO 102T  102T  102T

 

 

19



 

SERVICES SUMMARY

 

CONTRACT NO. 0181419 - 000

Form 399-UB3  06/03

 

07/10/07

 

 

 

PSO:  148M

LODGING.COM

 

5455 NORTH FEDERAL HIGHWAY

 

SUITE O

 

BOCA RATON, FL 33487

 

 

 

 

 

 

 

STANDARD

 

ONE - TIME

 

INSURANCE

 

SERVICES

 

 

 

CHARGES

 

CHARGES

 

VALUE

 

+ 1

 

1

 

GALILEO WEB SERVICE MASTER

 

 

(***)

 

 

(***)

 

 

(***)

 

+ 370

 

370

 

APOLLO ACCESS NON FOCALPOINT

 

 

(***)

 

 

(***)

 

 

(***)

 

+ 1

 

1

 

CUSTOMER SUPPLIED WAN

 

 

(***)

 

 

(***)

 

 

(***)

 

+ 1

 

1

 

FOCALPOINTNET REMOTE - COUN

 

 

(***)

 

 

(***)

 

 

(***)

 

 

 

20



 

SERVICES SUMMARY

 

CONTRACT NO. 0181419 - 000

Form 399-UB3  06/03

 

07/10/07

 

 

 

PSO:  156R

LODGING.COM / VERIO

 

5050 CONFERENCE WAY NORTH

 

BOCA RATON, FL 33431

 

 

 

 

 

 

 

STANDARD

 

ONE - TIME

 

INSURANCE

 

SERVICES

 

 

 

CHARGES

 

CHARGES

 

VALUE

 

+ 140

 

140

 

APOLLO ACCESS NON FOCALPOINT

 

 

(***)

 

 

(***)

 

 

(***)

 

+ 1

 

  1

 

T1 COMMUNICATIONS LINE

 

 

(***)

 

 

(***)

 

 

(***)

 

 

 

21



 

SERVICES SUMMARY

 

CONTRACT NO. 0181419 - 000

Form 399-UB3  06/03

 

07/10/07

 

 

 

PSO:  198V

THE NEAT GROUP

 

10200 GROGANS MILL ROAD

 

SUITE 150

 

THE WOODLANDS, TX 77380

 

 

 

 

 

 

 

STANDARD

 

ONE - TIME

 

INSURANCE

 

SERVICES

 

 

 

CHARGES

 

CHARGES

 

VALUE

 

+ 1

 

1

 

GALILEO WEB SERVICE MASTER

 

 

(***)

 

 

(***)

 

 

(***)

 

+ 16

 

16

 

FOCALPOINTNET REMOTE - COUN

 

 

(***)

 

 

(***)

 

 

(***)

 

 

ALT PSEUDO: 198X  198X  198X

 

22



 

SERVICES SUMMARY

 

CONTRACT NO. 0181419 - 000

Form 399-UB3  06/03

 

07/10/07

 

 

 

PSO:  1C62

ORBITZ, LLC

 

200 S. WACKER

 

SUITE 1900

 

CHICAGO, IL 60606

 

 

 

 

 

 

 

STANDARD

 

ONE - TIME

 

INSURANCE

 

SERVICES

 

 

 

CHARGES

 

CHARGES

 

VALUE

 

+ 55

 

1

 

GLOBAL TERMINAL ID - GALILE

 

 

(***)

 

 

(***)

 

 

(***)

 

+ 1532

 

1532

 

GLOBAL TERMINAL ID

 

 

(***)

 

 

(***)

 

 

(***)

 

+ 2200

 

2200

 

APOLLO ACCESS NON FOCALPOINT

 

 

(***)

 

 

(***)

 

 

(***)

 

+ 1

 

1

 

SELECTIVE / GLOBAL ACCESS C

 

 

(***)

 

 

(***)

 

 

(***)

 

+ 1

 

1

 

VIEWPOINT MAP SET-UP CHARGE

 

 

(***)

 

 

(***)

 

 

(***)

 

 

 

 

 

 

 

 

TOTAL ONE TIME CHARGE: (***)

 

 

(***) OF ONE-TIME CHARGES TO BE WAIVED

 

ALT PSEUDO: 10D6  10D6  10D6

 

23