XML 88 R73.htm IDEA: XBRL DOCUMENT v3.20.4
Loan Receivables (Schedule of Loans That Entered a Modification Program During the Period) (Details)
$ in Millions
12 Months Ended
Dec. 31, 2020
USD ($)
accounts
Dec. 31, 2019
USD ($)
accounts
Dec. 31, 2018
USD ($)
accounts
Credit Card Loans [Member]      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Accounts that entered a loan modification program during the period, number of accounts | accounts [1] 152,055 368,009 268,817
Accounts that entered a loan modification program during the period, balances [1] $ 1,022 $ 2,364 $ 1,713
Financing Receivables Modifications Entering Program, Converted from Revolving Line-of-Credit Arrangement to Term Loan $ 670 $ 741 $ 491
Total Other Loans [Member] | Private Student Loans [Member]      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Accounts that entered a loan modification program during the period, number of accounts | accounts 1,916 6,742 4,057
Accounts that entered a loan modification program during the period, balances $ 35 $ 124 $ 74
Total Other Loans [Member] | Personal Loans [Member]      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Accounts that entered a loan modification program during the period, number of accounts | accounts 8,805 10,945 8,260
Accounts that entered a loan modification program during the period, balances $ 114 $ 147 $ 111
[1] Accounts that entered a credit card TDR program include $670 million, $741 million and $491 million that were converted from revolving line-of-credit arrangements to term loans during the years ended December 31, 2020, 2019 and 2018, respectively.