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Consolidated Statements of Income - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Interest income      
Credit card loans $ 8,985 $ 9,690 $ 8,835
Other loans 1,817 1,871 1,726
Investment securities 252 179 40
Other interest income 41 253 292
Total interest income 11,095 11,993 10,893
Interest expense      
Deposits 1,231 1,587 1,238
Short-term borrowings 32 0 0
Long-term borrowings 602 943 901
Total interest expense 1,865 2,530 2,139
Net interest income 9,230 9,463 8,754
Provision for credit losses [1],[2] 5,134 3,231 [3] 3,035 [3]
Net interest income after provision for credit losses 4,096 6,232 5,719
Other income      
Discount and interchange revenue, net 933 1,066 1,074
Protection products revenue 180 194 204
Loan fee income 414 449 402
Transaction processing revenue 195 197 178
Gains (losses) on equity investments 80 (3) 0
Other income 56 93 97
Total other income 1,858 1,996 1,955
Other expense      
Employee compensation and benefits 1,894 1,738 1,627
Marketing and business development 659 883 857
Information processing and communications 540 409 350
Professional fees 717 753 672
Premises and equipment 113 107 102
Other expense 596 503 469
Total other expense 4,519 4,393 4,077
Income before income tax expense 1,435 3,835 3,597
Income tax expense 294 878 855
Net income 1,141 2,957 2,742
Supplemental Income Statement Elements [Abstract]      
Net income (loss) available to common stockholders, diluted 1,104 2,908 2,689
Net income (loss) available to common stockholders, basic $ 1,104 $ 2,908 $ 2,689
Basic earnings per common share $ 3.60 $ 9.09 $ 7.81
Diluted earnings per common share $ 3.60 $ 9.08 $ 7.79
[1] (1)Prior to adoption of ASU No. 2016-13 on January 1, 2020, credit losses were estimated using the incurred loss approach.
[2] Prior to adoption of ASU No. 2016-13 on January 1, 2020, credit losses were estimated using the incurred loss approach.
[3] Prior to the adoption of ASU No. 2016-13 on January 1, 2020, credit losses were estimated using the incurred loss approach