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Restructuring Charges (Tables) (Operational Efficiency Initiatives 2011)
 3 Months Ended
Mar. 31, 2014
Operational Efficiency Initiatives 2011
  
Restructuring Cost and Reserve [Line Items]  
Activity in Restructuring Reserve
The following table presents the activity in the restructuring reserve related to the Operational Excellence Initiatives through March 31, 2014.

Operational Excellence Initiatives 2011 – restructuring reserve activity
(in millions)
Severance

Other

Total

Original restructuring charge
$
78

$
29

$
107

Net additional charges (net recovery/gain)
100

(57
)
43

Utilization
(98
)
28

(70
)
Balance at Dec. 31, 2013
80

—

80

Net additional charges
—

—

—

Utilization
(16
)
—

(16
)
Balance at March 31, 2014
$
64

$
—

$
64
Restructuring Charges by Business Segment
The table below presents the restructuring charge if it had been allocated by business.

Operational Excellence Initiatives 2011 – restructuring charge (recovery) by business
 
Total charges since inception

(in millions)
1Q14

4Q13

 
Investment Management
$
—

$
6

 
$
52

Investment Services
—

5

 
85

Other segment (including Business Partners)
—

12

 
13

Total restructuring charge (recovery)
$
—

$
23

 
$
150