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Derivative instruments - Gains (Losses) Related to Hedging Derivative Portfolio Recognized in the Income Statement (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2021
Jun. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Derivative Instruments, Gain (Loss) [Line Items]          
Gain (loss) recognized in the consolidated income statement due to fair value and cash flow hedging relationships $ 1 $ 2 $ 10 $ 13 $ (6)
Interest rate contracts | Long-term debt | Interest expense          
Derivative Instruments, Gain (Loss) [Line Items]          
Gain or (loss) recognized on derivatives (96) 22 (68) (427) 693
Gain or (loss) recognized on hedged item 96 (21) 66 426 (691)
Interest rate contracts | Securities available-for-sale | Interest revenue          
Derivative Instruments, Gain (Loss) [Line Items]          
Gain or (loss) recognized on derivatives 183 (325) 150 649 (864)
Gain or (loss) recognized on hedged item (184) 322 (140) (647) 856
FX contracts | Staff expense          
Derivative Instruments, Gain (Loss) [Line Items]          
Gain or (loss) on cash flow hedges 2 4 0 11 (2)
FX contracts | Securities available-for-sale          
Derivative Instruments, Gain (Loss) [Line Items]          
Gain from components excluded from assessment of fair value hedge effectiveness, net (less than) 1 1 1 1 1
FX contracts | Securities available-for-sale | Foreign exchange revenue          
Derivative Instruments, Gain (Loss) [Line Items]          
Gain or (loss) recognized on derivatives 0 (1) 1 7 (11)
Gain or (loss) recognized on hedged item $ 0 $ 1 $ 1 $ (6) $ 13