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Contract revenue - Disaggregation of Contract Revenues (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2021
Jun. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Disaggregation of Revenue [Line Items]          
Total fee and other revenue $ 3,394 $ 3,315 $ 3,144 $ 9,975 $ 9,668
Net income (loss) attributable to noncontrolling interests (4) 5 7 6 4
Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 3,051 3,000 2,905 9,049 8,746
Fee and other revenue - not in scope of ASC 606 347 310 232 920 918
Total fee and other revenue 3,398 3,310 3,137 9,969 9,664
Total investment services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 2,079 2,062 2,000 6,183 6,031
Asset servicing fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 1,207 1,183 1,155 3,572 3,451
Clearing services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 423 435 397 1,313 1,298
Issuer services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 280 281 296 806 836
Treasury services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 169 163 152 492 446
Investment management and performance fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 900 870 839 2,652 2,493
Financing-related fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 16 16 15 52 67
Distribution and servicing | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 28 27 29 84 87
Investment and other income | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 28 25 22 78 68
Investment Services | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 2,128 2,107 2,061 6,330 6,244
Fee and other revenue - not in scope of ASC 606 250 229 185 729 777
Total fee and other revenue 2,378 2,336 2,246 7,059 7,021
Investment Services | Total investment services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 2,070 2,055 1,989 6,159 5,997
Investment Services | Asset servicing fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 1,199 1,175 1,143 3,549 3,417
Investment Services | Clearing services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 423 435 397 1,313 1,298
Investment Services | Issuer services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 280 281 296 806 836
Investment Services | Treasury services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 168 164 153 491 446
Investment Services | Investment management and performance fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 5 4 4 13 13
Investment Services | Financing-related fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 16 16 13 52 64
Investment Services | Distribution and servicing | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue (1) 0 (2) 0 (21)
Investment Services | Investment and other income | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 38 32 57 106 191
Investment and Wealth Management | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 945 915 863 2,785 2,552
Fee and other revenue - not in scope of ASC 606 40 37 8 95 3
Total fee and other revenue 985 952 871 2,880 2,555
Net income (loss) attributable to noncontrolling interests (4) 5 7 6 4
Investment and Wealth Management | Total investment services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 26 24 26 75 74
Investment and Wealth Management | Asset servicing fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 25 24 25 74 73
Investment and Wealth Management | Clearing services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 0 0 0 0 0
Investment and Wealth Management | Issuer services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 0 0 0 0 0
Investment and Wealth Management | Treasury services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 1 0 1 1 1
Investment and Wealth Management | Investment management and performance fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 901 870 838 2,654 2,492
Investment and Wealth Management | Financing-related fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 0 0 1 0 2
Investment and Wealth Management | Distribution and servicing | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 28 28 31 84 108
Investment and Wealth Management | Investment and other income | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue (10) (7) (33) (28) (124)
Other | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue (22) (22) (19) (66) (50)
Fee and other revenue - not in scope of ASC 606 57 44 39 96 138
Total fee and other revenue 35 22 20 30 88
Other | Total investment services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue (17) (17) (15) (51) (40)
Other | Asset servicing fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue (17) (16) (13) (51) (39)
Other | Clearing services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 0 0 0 0 0
Other | Issuer services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 0 0 0 0 0
Other | Treasury services fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 0 (1) (2) 0 (1)
Other | Investment management and performance fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue (6) (4) (3) (15) (12)
Other | Financing-related fees | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 0 0 1 0 1
Other | Distribution and servicing | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue 1 (1) 0 0 0
Other | Investment and other income | Operating segments          
Disaggregation of Revenue [Line Items]          
Total fee revenue and other revenue - contract revenue $ 0 $ 0 $ (2) $ 0 $ 1