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Income taxes - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Mar. 31, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Income Tax Disclosure [Abstract]            
Provision for income taxes $ 216 $ 265 $ 264 $ 481 $ 501  
Effective tax rate 18.30% 21.60% 20.50%      
Tax reserves $ 178     178   $ 173
Impact on effective tax rate if tax reserves were unnecessary 178     178    
Accrued interest, related to income taxes in the balance sheet 34     34    
Additional tax expense related to interest       3 $ 6  
Reasonably possible decrease in uncertain tax positions within the next 12 months, if a re-evaluation is required $ 100     $ 100