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Loans and asset quality - Additional Information (Details)
$ in Millions
12 Months Ended
Dec. 31, 2016
USD ($)
Dec. 31, 2016
USD ($)
Segment
class_of_receivable
Contract
Dec. 31, 2015
USD ($)
Dec. 31, 2014
USD ($)
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Number of portfolio segments | Segment   3    
Number of classes of financing receivables | class_of_receivable   6    
Total nonperforming loans $ 103 $ 103 $ 286  
Loans 64,458 64,458 63,703  
Financial institutions        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Loans 14,689 $ 14,689 15,899  
Other residential mortgages        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Subsequently defaulted number of contracts | Contract   34    
Financing receivable, modifications, subsequent default, recorded investment (less than)   $ 8    
Loans $ 854 $ 854 1,055  
Wealth management loans        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Subsequently defaulted number of contracts | Contract   1    
Wealth management mortgages        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Loan to value ratio at origination 61.00% 61.00%    
Percentage of past due mortgages (less than) 1.00% 1.00%    
Loans $ 8,267 $ 8,267 6,647  
Wealth management mortgages | California        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Geographic concentrations 24.00%      
Wealth management mortgages | New York        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Geographic concentrations 19.00%      
Wealth management mortgages | Massachusetts        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Geographic concentrations 12.00%      
Wealth management mortgages | Florida        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Geographic concentrations 7.00%      
Wealth management mortgages | Other        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Geographic concentrations 38.00%      
Overdrafts        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Loans $ 5,461 $ 5,461 4,483  
Number of business days in which overdrafts are generally repaid   2 days    
Margin loans        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Loans 17,590 $ 17,590 19,573  
Total Domestic        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Loans 50,425 50,425 49,351  
Total Domestic | Financial institutions        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Total nonperforming loans 0 0 171  
Loans 6,342 6,342 6,640  
Total Domestic | Other residential mortgages        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Total nonperforming loans 91 91 102  
Loans 854 854 1,055  
Purchased mortgages $ 221 $ 221    
Purchased residential mortgages, loan to value ratio 76.00% 76.00%    
Percentage of purchased residential mortgages that were at least 60 days delinquent 14.00% 14.00%    
Total Domestic | Overdrafts        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Loans $ 1,055 $ 1,055 911 $ 1,348
Total Domestic | Margin loans        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Loans $ 17,503 $ 17,503 $ 19,340 $ 20,034
Total Domestic | Margin loans | Minimum        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Required daily collateral margin (in excess of) 100.00% 100.00%