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Loans and asset quality - Allowance for Credit Losses Activity (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Financing Receivable, Allowance for Credit Losses [Roll Forward]      
Beginning balance $ 275 $ 280 $ 344
Charge-offs (2) (172) (20)
Recoveries 19 7 4
Net recoveries 17 (165) (16)
Provision (11) 160 (48)
Ending balance 281 275 280
Allowance for:      
Loan losses 169 157 191
Lending-related commitments 112 118 89
Individually evaluated for impairment:      
Loan balance 9 180 8
Allowance for loan losses 5 2 1
Collectively evaluated for impairment:      
Loan balance 64,449 63,101 59,103
Allowance for loan losses 164 155 190
Loans 64,458 63,703  
Total Domestic      
Collectively evaluated for impairment:      
Loans 50,425 49,351  
Commercial      
Financing Receivable, Allowance for Credit Losses [Roll Forward]      
Beginning balance 82 60 83
Charge-offs 0 0 (12)
Recoveries 0 0 1
Net recoveries 0 0 (11)
Provision 0 22 (12)
Ending balance 82 82 60
Allowance for:      
Loan losses 25 24 17
Lending-related commitments 57 58 43
Individually evaluated for impairment:      
Loan balance 0 0 0
Allowance for loan losses 0 0 0
Collectively evaluated for impairment:      
Loan balance 2,286 2,115 1,390
Allowance for loan losses 25 24 17
Loans 2,617 2,342  
Commercial | Total Domestic      
Collectively evaluated for impairment:      
Loans 2,286 2,115  
Commercial real estate      
Financing Receivable, Allowance for Credit Losses [Roll Forward]      
Beginning balance 59 50 41
Charge-offs 0 0 (2)
Recoveries 0 0 0
Net recoveries 0 0 (2)
Provision 14 9 11
Ending balance 73 59 50
Allowance for:      
Loan losses 52 37 32
Lending-related commitments 21 22 18
Individually evaluated for impairment:      
Loan balance 0 1 0
Allowance for loan losses 0 1 0
Collectively evaluated for impairment:      
Loan balance 4,639 3,496 2,503
Allowance for loan losses 52 36 32
Loans 4,654 3,945  
Commercial real estate | Total Domestic      
Collectively evaluated for impairment:      
Loans 4,639 3,899  
Financial institutions      
Financing Receivable, Allowance for Credit Losses [Roll Forward]      
Beginning balance 31 31 49
Charge-offs 0 (170) 0
Recoveries 13 1 1
Net recoveries 13 (169) 1
Provision (18) 169 (19)
Ending balance 26 31 31
Allowance for:      
Loan losses 8 9 17
Lending-related commitments 18 22 14
Individually evaluated for impairment:      
Loan balance 0 171 0
Allowance for loan losses 0 0 0
Collectively evaluated for impairment:      
Loan balance 6,342 6,469 5,603
Allowance for loan losses 8 9 17
Loans 14,689 15,899  
Financial institutions | Total Domestic      
Collectively evaluated for impairment:      
Loans 6,342 6,640  
Lease financings      
Financing Receivable, Allowance for Credit Losses [Roll Forward]      
Beginning balance 15 32 37
Charge-offs 0 0 0
Recoveries 0 0 0
Net recoveries 0 0 0
Provision (2) (17) (5)
Ending balance 13 15 32
Allowance for:      
Loan losses 13 15 32
Lending-related commitments 0 0 0
Individually evaluated for impairment:      
Loan balance 4 0 0
Allowance for loan losses 2 0 0
Collectively evaluated for impairment:      
Loan balance 985 1,007 1,282
Allowance for loan losses 11 15 32
Lease financings | Total Domestic      
Collectively evaluated for impairment:      
Loans 989 1,007  
Wealth management loans and mortgages      
Financing Receivable, Allowance for Credit Losses [Roll Forward]      
Beginning balance 19 22 24
Charge-offs 0 0 (1)
Recoveries 0 0 0
Net recoveries 0 0 (1)
Provision 4 (3) (1)
Ending balance 23 19 22
Allowance for:      
Loan losses 19 15 17
Lending-related commitments 4 4 5
Individually evaluated for impairment:      
Loan balance 5 8 8
Allowance for loan losses 3 1 1
Collectively evaluated for impairment:      
Loan balance 15,550 13,239 11,087
Allowance for loan losses 16 14 16
Loans 15,654 13,347  
Wealth management loans and mortgages | Total Domestic      
Collectively evaluated for impairment:      
Loans 15,555 13,247  
Other residential mortgages      
Financing Receivable, Allowance for Credit Losses [Roll Forward]      
Beginning balance 34 41 54
Charge-offs (2) (2) (2)
Recoveries 5 6 2
Net recoveries 3 4 0
Provision (9) (11) (13)
Ending balance 28 34 41
Allowance for:      
Loan losses 28 34 41
Lending-related commitments 0 0 0
Individually evaluated for impairment:      
Loan balance 0 0 0
Allowance for loan losses 0 0 0
Collectively evaluated for impairment:      
Loan balance 854 1,035 1,222
Allowance for loan losses 28 34 41
Loans 854 1,055  
Other residential mortgages | Total Domestic      
Collectively evaluated for impairment:      
Loans 854 1,055  
All Other      
Financing Receivable, Allowance for Credit Losses [Roll Forward]      
Beginning balance 0 0 0
Charge-offs 0 0 0
Recoveries 0 0 0
Net recoveries 0 0 0
Provision 0 0 0
Ending balance 0 0 0
Allowance for:      
Loan losses 0 0 0
Lending-related commitments 0 0 0
Individually evaluated for impairment:      
Loan balance 0 0 0
Allowance for loan losses 0 0 0
Collectively evaluated for impairment:      
Loan balance 19,760 21,388 22,495
Allowance for loan losses 0 0 0
Foreign      
Financing Receivable, Allowance for Credit Losses [Roll Forward]      
Beginning balance 35 44 56
Charge-offs 0 0 (3)
Recoveries 1 0 0
Net recoveries 1 0 (3)
Provision 0 (9) (9)
Ending balance 36 35 44
Allowance for:      
Loan losses 24 23 35
Lending-related commitments 12 12 9
Individually evaluated for impairment:      
Loan balance 0 0 0
Allowance for loan losses 0 0 0
Collectively evaluated for impairment:      
Loan balance 14,033 14,352 13,521
Allowance for loan losses 24 23 35
Overdrafts      
Collectively evaluated for impairment:      
Loans 5,461 4,483  
Overdrafts | Total Domestic      
Collectively evaluated for impairment:      
Loans 1,055 911 1,348
Margin loans      
Collectively evaluated for impairment:      
Loans 17,590 19,573  
Margin loans | Total Domestic      
Collectively evaluated for impairment:      
Loans 17,503 19,340 20,034
Other | Total Domestic      
Collectively evaluated for impairment:      
Loans $ 1,202 $ 1,137 $ 1,113