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Summary of significant accounting and reporting policies (Details)
$ in Millions
12 Months Ended
Dec. 31, 2016
USD ($)
Segment
Dec. 31, 2015
USD ($)
Dec. 31, 2014
USD ($)
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Number of principal businesses (segment) | Segment 2    
Net interest revenue $ 3,138 $ 3,026 $ 2,880
Minimum loan amount required to measure impairment allowance 1    
Minimum amount of majority of loans primarily to institutional customers $ 1    
Maximum percentage of excess actuarial gain or loss before excess is recognized (percentage) 10.00%    
Period of time to amortize unrecognized gains or losses for pension plans with inactive participants (years) 15 years    
Period of time that difference of expected return on plan assets vs. actual performance of plan assets included as adjustment in market related value (years) 5 years    
Minimum      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Premises and equipment, useful life (in years) 2 years    
Maximum      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Premises and equipment, useful life (in years) 40 years    
Commercial Loan      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Threshold period past due for nonaccrual status 90 days    
First Lien Residential Mortgage      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Threshold period past due for nonaccrual status 270 days    
Threshold period past due subject to impairment test 90 days    
Threshold period past due subject to further impairment testing 180 days    
Second Lien Residential Mortgage      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Threshold period past due for nonaccrual status 90 days    
Change trom the Prepayment Method to the Contractual Method      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Net interest revenue $ 15