Noninterest Expense (Tables)

12 Months Ended

Dec. 31, 2016

Disclosure Noninterest Expense [Abstract]

Noninterest expense

Noninterest expense

The following table provides a breakdown of noninterest expense presented on the consolidated income statement.

Noninterest expense
(in millions)	2016		2015			2014
Staff	$	5,733	$	5,837		$	5,845
Professional, legal and other purchased services	1,185		1,230			1,339
Software	647		627			620
Net occupancy	590		600			610
Distribution and servicing	405		381			428
Furniture and equipment	247		280			322
Sub-custodian	245		270			286
Business development	245		267			268
Bank assessment charges	219		157			146
Clearing	155		150			129
Communications	87		103			119
Other	479		551			637
Amortization of intangible assets	237		261			298
Litigation	45		87			953
Merger and integration and restructuring charges (recoveries)	4		(2		)	177		(a)
Total noninterest expense	$	10,523	$	10,799		$	12,177

(a) Primarily includes restructuring charges related to the Streamlining actions program initiated in 2014 and severance. Streamlining actions included rationalizing our staff and simplifying and automating global processes.