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Commitments and contingent liabilities - Significant Industry Concentrations Related to Credit Exposure (Details) - USD ($)
$ in Millions
Dec. 31, 2016
Dec. 31, 2015
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans $ 64,458 $ 63,703
Financial institutions    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 14,689 15,899
Unfunded commitments 33,700  
Total exposure 48,400  
Financial institutions | Securities industry    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 3,800  
Unfunded commitments 19,200  
Total exposure 23,000  
Financial institutions | Banks    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 7,900  
Unfunded commitments 2,000  
Total exposure 9,900  
Financial institutions | Asset managers    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 1,500  
Unfunded commitments 6,200  
Total exposure 7,700  
Financial institutions | Insurance    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 100  
Unfunded commitments 3,800  
Total exposure 3,900  
Financial institutions | Government    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 100  
Unfunded commitments 900  
Total exposure 1,000  
Financial institutions | Other    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 1,300  
Unfunded commitments 1,600  
Total exposure 2,900  
Commercial    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 2,617 $ 2,342
Unfunded commitments 17,500  
Total exposure 20,100  
Commercial | Manufacturing    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 1,100  
Unfunded commitments 6,700  
Total exposure 7,800  
Commercial | Commercial portfolio exposure (in billions)    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 600  
Unfunded commitments 4,300  
Total exposure 4,900  
Commercial | Energy and utilities    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 600  
Unfunded commitments 4,700  
Total exposure 5,300  
Commercial | Media and telecom    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 300  
Unfunded commitments 1,800  
Total exposure $ 2,100