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Segment Reporting and Revenue - Reconciliation of Operating Profit (Loss) from Segments to Consolidated (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue $ 278,015 $ 268,956 $ 798,697 $ 758,595
Cost of revenue 176,152 170,616 516,436 501,927
Gross profit 101,863 98,340 282,261 256,668
Technology and development 40,332 44,392 128,976 139,196
Marketing 27,186 24,095 92,324 97,531
General and administrative 58,788 55,380 181,366 186,584
Restructuring and reorganization 2,509 0 4,732 7,159
Total operating expenses 128,815 123,867 407,398 430,470
Loss from continuing operations (26,952) (25,527) (125,137) (173,802)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net (6,830) 6,555 (3,299) 70,308
Net loss from continuing operations (33,782) (18,972) (128,436) (103,494)
Operating Segments | Real estate services        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 175,136 177,750 493,885 485,687
Cost of revenue 126,421 123,684 371,198 359,625
Gross profit 48,715 54,066 122,687 126,062
Technology and development 26,927 25,711 84,354 82,650
Marketing 12,907 10,785 47,939 51,849
General and administrative 18,263 18,418 57,178 58,997
Restructuring and reorganization 0   0 0
Total operating expenses 58,097 54,914 189,471 193,496
Loss from continuing operations (9,382) (848) (66,784) (67,434)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 38 41 6 41
Net loss from continuing operations (9,344) (807) (66,778) (67,393)
Operating Segments | Rentals        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 51,660 47,410 152,105 135,636
Cost of revenue 12,366 10,824 35,453 31,016
Gross profit 39,294 36,586 116,652 104,620
Technology and development 10,648 15,813 36,577 48,081
Marketing 13,600 12,245 42,137 42,509
General and administrative 24,074 21,838 66,794 73,445
Restructuring and reorganization 0   0 0
Total operating expenses 48,322 49,896 145,508 164,035
Loss from continuing operations (9,028) (13,310) (28,856) (59,415)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 100 42 65 115
Net loss from continuing operations (8,928) (13,268) (28,791) (59,300)
Operating Segments | Mortgage        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 35,621 32,923 109,619 107,838
Cost of revenue 30,214 29,629 88,646 93,108
Gross profit 5,407 3,294 20,973 14,730
Technology and development 675 800 2,031 2,177
Marketing 667 1,088 2,221 3,122
General and administrative 5,885 6,670 19,087 20,323
Restructuring and reorganization 0   0 0
Total operating expenses 7,227 8,558 23,339 25,622
Loss from continuing operations (1,820) (5,264) (2,366) (10,892)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net (2,966) (73) (2,962) (224)
Net loss from continuing operations (4,786) (5,337) (5,328) (11,116)
Operating Segments | Discontinued Properties Segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue       1,244
Operating Segments | Corporate overhead        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 0 0   0
Cost of revenue 0 0   0
Gross profit 0 0 0 0
Technology and development 1,193 935 3,328 2,813
Marketing 0 (43) 0 5
General and administrative 9,351 7,502 35,028 30,770
Restructuring and reorganization 2,509   4,732 7,159
Total operating expenses 13,053 8,394 43,088 40,747
Loss from continuing operations (13,053) (8,394) (43,088) (40,747)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net (4,268) 6,338 (1,098) 69,901
Net loss from continuing operations (17,321) (2,056) (44,186) 29,154
Other revenue | Other        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 15,598 10,873 43,088 29,434
Cost of revenue 7,151 6,479 21,139 18,178
Gross profit 8,447 4,394 21,949 11,256
Technology and development 889 1,133 2,686 3,475
Marketing 12 20 27 46
General and administrative 1,215 952 3,279 3,049
Restructuring and reorganization 0   0 0
Total operating expenses 2,116 2,105 5,992 6,570
Loss from continuing operations 6,331 2,289 15,957 4,686
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 266 207 690 475
Net loss from continuing operations $ 6,597 $ 2,496 $ 16,647 $ 5,161