Consolidated Statements of Operations - USD ($)	12 Months Ended
	Sep. 30, 2015	Sep. 30, 2014
Net revenue:
Digital engagement services	$ 11,903,000	$ 16,369,000
Subscription and perpetual licenses	5,792,000	5,749,000
Managed service hosting	1,529,000	1,619,000
Total net revenue	19,224,000	23,737,000
Cost of revenue:
Digital engagement services	8,738,000	10,231,000
Subscription and perpetual licenses	1,994,000	1,694,000
Managed service hosting	307,000	280,000
Total cost of revenue	11,039,000	12,205,000
Gross profit	8,185,000	11,532,000
Operating expenses:
Sales and marketing	5,760,000	7,988,000
General and administrative	3,935,000	4,392,000
Research and development	1,901,000	2,386,000
Depreciation and amortization	1,695,000	1,999,000
Goodwill impairment charge	10,500,000	0
Restructuring charge	496,000	0
Total operating expenses	24,287,000	16,765,000
Loss from operations	(16,102,000)	(5,233,000)
Interest and other expense, net	(892,000)	(739,000)
Loss before income taxes	(16,994,000)	(5,972,000)
(Benefit)provision for income taxes	(226,000)	243,000
Net loss	(16,768,000)	$ (6,215,000)
Dividends on convertible preferred stock	(114,000)
Net loss applicable to common shareholders	$ (16,882,000)	$ (6,215,000)
Net loss per share attributable to common shareholders:
Basic and diluted (in dollars per share)	$ (3.88)	$ (1.58)
Number of weighted average shares outstanding:
Basic and diluted (in shares)	4,350,627	3,937,986