10-Q 1 v222152_10q.htm Unassociated Document
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

Form 10-Q

Mark One
 
x
Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 for the quarterly period ended March 31, 2011; or

 
¨
Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 for the transition period from ________________ to ________ ___________.

Commission File No. 333-138430
 
CYBERDEFENDER CORPORATION
(Exact name of registrant as specified in its charter)
 
Delaware
 
65-1205833
(State or other jurisdiction of 
 
(I.R.S. Employer Identification No.)
incorporation or organization)
   
 
617 West 7th Street, 10th Floor, Los Angeles, California 90017
(Address of principal executive offices)
 
(213) 689-8631
(Registrant’s telephone number, including area code)

(Former name, former address and former fiscal year if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  x Yes ¨ No

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). ¨ Yes ¨ No (The registrant is not yet subject to this requirement.)

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
 
Large accelerated filer
¨
 
Accelerated filer
¨
         
Non-accelerated filer
¨
(Do not check if a smaller reporting company)
Smaller reporting company
x

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
¨ Yes x No

As of May 9, 2011, 28,143,870 shares of the registrant’s common stock, $0.001 par value, were outstanding.
 
 
 

 
 
CYBERDEFENDER CORPORATION
FORM 10-Q
March 31, 2011

TABLE OF CONTENTS

 
 
Page Number
PART I - FINANCIAL INFORMATION
   
     
Item 1. Financial Statements (Unaudited)
   
     
Condensed Balance Sheets - March 31, 2011 and December 31, 2010
 
1
     
Condensed Statements of Operations - For the Three Months Ended March 31, 2011 and 2010
 
2
     
Condensed Statements of Cash Flows - For the Three Months Ended March 31, 2011 and 2010
 
3
     
Notes to Condensed Financial Statements
 
5
     
Forward-Looking Statements
 
21
     
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
22
     
Item 3. Quantitative and Qualitative Disclosures About Market Risk
 
29
     
Item 4T. Controls and Procedures
 
29
     
PART II - OTHER INFORMATION
   
     
Item 1. Legal Proceedings
 
31
     
Item 1A. Risk Factors
 
31
     
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
 
31
     
Item 3. Defaults Upon Senior Securities
 
31
     
Item 4. Removed and Reserved
 
31
     
Item 5. Other Information
 
31
     
Item 6. Exhibits
 
32
     
Signatures
 
33
 
 
 

 

 
Part I - FINANCIAL INFORMATION
Item 1. Financial Statements (Unaudited)
   
CYBERDEFENDER CORPORATION
CONDENSED BALANCE SHEETS
(UNAUDITED)
   
March 31,
   
December 31,
 
   
2011
   
2010
 
ASSETS
           
CURRENT ASSETS:
           
Cash
  $ 5,923,410     $ 2,649,061  
Restricted cash
    2,279,807       3,079,394  
Accounts receivable
    2,352,833       2,385,920  
Deferred financing costs, current
    170,511       103,484  
Prepaid expenses
    303,224       195,258  
Deferred charges, current
    750,521       1,147,764  
                 
Total Current Assets
    11,780,306       9,560,881  
                 
PROPERTY AND EQUIPMENT, net
    1,723,277       1,742,675  
DEFERRED FINANCING COSTS, net of current portion
    -       6,377  
DEFERRED CHARGES, net of current portion
    283,071       402,772  
OTHER ASSETS
    260,715       269,314  
                 
Total Assets
  $ 14,047,369     $ 11,982,019  
                 
LIABILITIES AND STOCKHOLDERS’ DEFICIT
               
CURRENT LIABILITIES:
               
Accounts payable
  $ 6,740,623     $ 6,275,896  
Accounts payable and accrued expenses – related party
    3,955,776       1,447,257  
Accrued expenses
    1,710,093       1,788,435  
Deferred revenue, current
    13,178,356       11,342,211  
Convertible notes payable – related party, net of discount
    8,815,945       -  
Capital lease obligations, current
    133,819       137,435  
                 
Total Current Liabilities
    34,534,612       20,991,234  
                 
DEFERRED RENT
    686,821       466,920  
DEFERRED REVENUE, less current portion
    5,141,755       4,116,442  
CONVERTIBLE NOTES PAYABLE – RELATED PARTY, net of discount
    -       9,825,056  
CAPITAL LEASE OBLIGATIONS, less current portion
    142,959       168,572  
                 
Total Liabilities
    40,506,147       35,568,224  
                 
COMMITMENTS AND CONTINGENCIES
               
                 
STOCKHOLDERS’ DEFICIT:
               
Preferred stock, par value $0.001; 10,000,000 shares authorized; no shares issued and outstanding at March 31, 2011 and December 31, 2010, respectively
    -       -  
Common stock, no par value; 100,000,000 shares authorized; 28,121,933 and 27,327,702 shares issued and outstanding at March 31, 2011 and December 31, 2010, respectively
    28,122       27,328  
Additional paid-in capital
    63,988,949       60,926,037  
Accumulated deficit
    (90,475,849 )     (84,539,570 )
                 
Total Stockholders’ Deficit
    (26,458,778 )     (23,586,205 )
                 
Total Liabilities and Stockholders’ Deficit
  $ 14,047,369     $ 11,982,019  
See accompanying notes to condensed financial statements
 
 
1

 
 
CYBERDEFENDER CORPORATION
CONDENSED STATEMENTS OF OPERATIONS
(UNAUDITED)

   
For the Three Months Ended
 
   
March 31,
   
March 31,
 
   
2011
   
2010
 
REVENUE:
 
 
   
 
 
Services
  $ 10,010,778     $ 4,479,404  
Software and other
    5,365,115       4,997,926  
   Total Net Revenue
    15,375,893       9,477,330  
COST OF REVENUE:
               
Services
    6,826,460       2,931,839  
Software and other
    303,059       223,211  
   Total Cost of Revenue
    7,129,519       3,155,050  
                 
GROSS PROFIT
    8,246,374       6,322,280  
                 
OPERATING EXPENSES:
               
Media and marketing services
    6,269,850       4,662,834  
Media and marketing services – related party
    355,332       5,567,097  
Product development
    1,113,537       752,127  
Selling, general and administrative
    5,376,724       3,426,956  
Depreciation and amortization
    91,853       20,242  
Total Operating Expenses
    13,207,296       14,429,256  
                 
LOSS FROM OPERATIONS
    (4,960,922 )     (8,106,976 )
                 
OTHER INCOME/(EXPENSE):
               
Interest expense – related party
    (867,623     -  
Interest expense, net
    (5,017 )     (219,169 )
Loss on securities modifications
    (102,717 )     -  
Total Other Expense, net
    (975,357     (219,169 )
                 
NET LOSS
  $ (5,936,279 )   $ (8,326,145 )
                 
Basic and fully diluted net loss per share
  $ (0.22 )   $ (0.32 )
                 
Weighted Average Shares Outstanding:
               
Basic and fully diluted
    27,600,342       25,758,260  

See accompanying notes to condensed financial statements
 
 
2

 
 
CYBERDEFENDER CORPORATION
CONDENSED STATEMENTS OF CASH FLOWS
(UNAUDITED)

   
For the Three Months Ended
 
   
March 31,
2011
   
March 31,
2010
 
CASH FLOWS FROM OPERATING ACTIVITIES:
           
Net loss
  $ (5,936,279 )   $ (8,326,145 )
Adjustments to reconcile net loss to net cash used in operating activities:
               
Amortization of debt discount
    -       124,200  
Amortization of debt discount – related party
    605,247       -  
Provision for doubtful accounts receivables
    -       143,805  
Depreciation and amortization
    91,853       20,242  
Compensation expense from vested stock options
    227,913       91,361  
Amortization of deferred financing costs
    11,963       47,892  
Warrants issued for media and marketing services – related party
    -       5,489,789  
Shares and warrants issued for services
    274,147       549,543  
Loss on securities modifications
    102,717       -  
Changes in operating assets and liabilities:
               
Restricted cash
    799,587       (352,765 )
Accounts receivable
    33,087       (272,184 )
Prepaid expenses
    (107,966 )     21,264  
Deferred charges
    516,944       (43,227 )
Other assets
    8,599       (42,298 )
Accounts payable and accrued expenses
    808,569       522,456  
Accounts payable and accrued expenses – related party
    2,508,519       -  
Deferred revenue
    2,861,458       840,614  
Cash Flows Provided by/(Used In) Operating Activities:
    2,806,356       (1,185,453 )
                 
CASH FLOWS FROM INVESTING ACTIVITIES:
               
Purchase of property and equipment
    (68,033     (358,725 )
Cash Flows Used In Investing Activities
    (68,033     (358,725 )
                 
CASH FLOWS FROM FINANCING ACTIVITIES:
               
Proceeds from convertible notes payable and notes payable, net of costs
    -       4,948,982  
Principal payments on capital lease obligations
    (33,651 )     (5,026 )
Proceeds from exercise of stock options
    429       33,925  
Proceeds from exercise of stock warrants, net of placement fees
    569,248       131,675  
Cash Flows Provided by Financing Activities
    536,026       5,109,556  
                 
NET INCREASE IN CASH
    3,274,349       3,565,378  
                 
CASH, beginning of period
    2,649,061       3,357,510  
                 
CASH, end of period
  $ 5,923,410     $ 6,922,888  

See accompanying notes to condensed financial statements
 
 
3

 
 
CYBERDEFENDER CORPORATION
CONDENSED STATEMENTS OF CASH FLOWS
(UNAUDITED)

   
For the Three Months Ended
 
   
March 31,
2011
   
March 31,
2010
 
Supplemental disclosures of cash flow information:
           
Cash paid for interest
  $ 3,895     $ 121,501  
                 
Supplemental schedule of non-cash investing and financing activities:
               
Discount on note payable
  $ 1,889,252     $ 908,571  
Property and equipment acquired through capital lease obligations
  $ 4,422     $ 228,172  

See accompanying notes to condensed financial statements
 
 
4

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)
 
NOTE 1 - INTERIM FINANCIAL STATEMENTS

These unaudited interim financial statements have been prepared by CyberDefender Corporation (the “Company”) pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) for interim financial statements. The information furnished herein reflects all adjustments (consisting of normal recurring accruals and adjustments) that are, in the opinion of management, necessary to fairly present the operating results for the respective periods. Certain information and footnote disclosures normally present in annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) have been omitted pursuant to such rules and regulations. These unaudited interim financial statements should be read in conjunction with the audited financial statements and footnotes for the Company for its year ended December 31, 2010 included in the Company’s Annual Report on Form 10-K. The results for the three-month interim period ended March 31, 2011 are not necessarily indicative of the results to be expected for the full year ending December 31, 2011.

NOTE 2 - NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Organization and Business
The Company, based in Los Angeles, California, develops and markets remote LiveTech support services, antimalware software, identity protection services, online backup services and computer optimization software to the consumer and small business market. The Company markets its products directly to consumers through multiple channels including television, radio, the Internet and print. The Company’s goal is to be a leading provider of advanced solutions to protect consumers and small businesses against threats such as Internet viruses, spyware and identity theft, and to provide remote technical resolution services.

Our software products include CyberDefender Early Detection Center, a comprehensive antispyware and antivirus security suite, and CyberDefender Registry Cleaner, a computer optimization suite.  Both products are compatible with Windows XP, Vista and 7.

CyberDefender also provides LiveTech services 24 hours a day and 365 days a year. Our technicians are available to address computer problems that cannot be resolved with simple do-it-yourself software. Our technicians connect to customers’ computers using a popular remote access software and provide our customers with quick and reliable computer repair. Repair and optimization services include (but are not limited to) malware removal, speed optimization, software updates, file backup, privacy optimization and hardware troubleshooting.

The Company developed a collaborative Internet security network, which it refers to as CyberDefender Argus Network (formerly known as the earlyNETWORK), based on certain technology principles commonly found in a peer-to-peer network infrastructure. A peer-to-peer network is not based upon traditional clients and servers, but rather upon equal peer nodes that simultaneously function as both “clients” and “servers” to the other nodes on the network. This means that when a threat is detected from a computer that is part of the CyberDefender Argus Network, the threat is relayed to our Early Alert Center. The Early Alert Center tests, grades and ranks the threat, automatically generates definition and signature files based on the threat, and relays this information to the Alert Server, in some cases after a human verification step. The Alert Server will relay the information it receives from the Early Alert Center to other machines in the CyberDefender Argus Network, and each machine that receives the information will, in turn, relay it to other machines that are part of the CyberDefender Argus Network. This protocol allows us to distribute rapidly alerts and updates regarding potentially damaging viruses and other threats to members of the CyberDefender Argus Network, without regard for the cost of the bandwidth involved. Because cost is not a factor, updates can be continuous, making our approach significantly faster than the client/server protocols used by traditional Internet security companies that provide manual broadcast-updated threat management systems. Computer users join the CyberDefender Argus Network simply by downloading and installing our security software.

During May 2010, the Company entered into an Agreement and Plan of Merger with a wholly owned Delaware subsidiary, pursuant to which the Company merged with and into the Delaware subsidiary, with the Delaware subsidiary being the surviving corporation, on the basis of one share of common stock of the Delaware subsidiary to be exchanged for each outstanding share of common stock of the Company, all as more particularly set forth in the Agreement and Plan of Merger. The main purpose of the merger was to change the Company’s state of incorporation from California to Delaware. Additionally, at the time of the merger the Company increased the number of authorized shares of common stock to 100 million, changed the common stock from no par value to $0.001 par value and authorized 10 million shares of preferred stock.
 
 
5

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

 
NOTE 2 -NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued)

Liquidity
The Company has experienced operating losses for the last five fiscal years.  Management has implemented plans to continue to build its revenue base, expand sales and marketing and improve operations, however, through December 31, 2010, the Company continued to operate at negative cash flow.  For the three months ended March 31, 2011 and the year ended December 31, 2010, the Company has incurred a net loss of $5.9 million and $39.6 million, respectively.  As of March 31, 2011 and December 31, 2010, the Company had an accumulated deficit in retained earnings of $90.5 million and $84.5 million, respectively.  To date, the Company's operations have been primarily financed through debt and equity proceeds from private placement offerings.  If the Company is unable to meet its financial projections for fiscal year 2011, cash generated from operations may not be sufficient to fund operations.  The Company would then need to obtain additional financing to provide working capital for fiscal 2011 and to repay the obligations to GRM due on March 31, 2012.  If the Company was unable to meet its financial projections or obtain additional funding, we expect we would be able to renegotiate the terms of the GRM debt, however, there can be no assurance that this would occur. Failure to obtain additional funding or an amendment to the GRM debt may require us to significantly curtail our operations which could have a material adverse impact on our results of operations and financial position.

Reclassification
To conform to the current year's presentation, as a result of management's continuing analysis of its financial reporting, the Company consolidated its 2010 investor relations and other related consulting expense and income tax expense with selling, general and administrative expense on the statement of operations. The Company also broke out related party expenses for media and marketing service and interest expense. These reclassifications had no effect on the previously reported net loss for 2010.
 
Use of Estimates
The preparation of financial statements in conformity with U.S. Generally Accepted Accounting Principles (“GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant estimates made by management are, among others, collectibility of accounts receivable, recoverability of prepaid expenses, deferred charges and property and equipment, value of shares and options/warrants granted, valuation of deferred tax assets and recognition of revenue. Actual results could differ from those estimates and assumptions.

Accounts Receivable
During 2010, the Company began offering a payment plan to its customers for the purchase of multi-year technical support service plans. The payment plan allows customers to pay in three installments over sixty days. The Company does not believe an allowance for doubtful accounts is necessary due to the short duration of payment terms on amounts recorded as revenue.

Property and Equipment
Property and equipment are recorded at cost. Expenditures for major additions and improvements are capitalized and minor replacements, maintenance, and repairs are charged to expense as incurred. When equipment is retired or otherwise disposed of, the cost and accumulated depreciation are removed from the accounts and any resulting gain or loss is included in the results of operations for the respective period. Depreciation is provided over the estimated useful lives of the related assets ranging from three to ten years, using the straight-line method. Amortization of leasehold improvements is provided over the shorter of the estimated useful lives of the improvements or the term of the lease.

Equipment under Capital Lease
The Company leases certain of its furniture and other equipment under agreements accounted for as capital leases. The assets and liabilities under capital lease are recorded at the lesser of the present value of aggregate future minimum lease payments, including estimated bargain purchase options, or the fair value of the assets under lease. Assets under capital lease are depreciated using the straight-line method over their estimated useful lives.

Internal Use Software
Certain costs related to computer software developed or obtained for internal use are capitalized. The Company capitalizes only those direct costs incurred during the application development and implementation stages for developing, purchasing or otherwise acquiring software solely to meet the Company’s internal needs. Capitalized costs will be amortized on a straight-line basis over the estimated useful lives of the underlying software, which generally are three years. The Company capitalized $0.6 million of costs which are included in property and equipment on the accompanying balance sheet as of March 31, 2011 and December 31, 2010.
 
 
6

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 2 -NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES(Continued)

Revenue Recognition
The Company sells off-the-shelf software products and technical support services.

The Company recognizes revenue in accordance with GAAP from the sale of software licenses under the guidance of the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Topic 985, “Software.”

Specifically, the Company recognizes revenues from its products when all of the following conditions for revenue recognition are met:

 
i.
persuasive evidence of an arrangement exists,
 
ii.
the product or service has been delivered,
 
iii.
the fee is fixed or determinable, and
 
iv.
collection of the resulting receivable is reasonably assured.

As part of the sales price of some of its software licenses, the Company provides renewable product support and content updates, which are separate components of product licenses and sales. Term licenses allow customers to use the Company’s products and receive product support coverage and content updates for a specified period, generally twelve months. The Company invoices for product support, content updates and term licenses at the beginning of the term. These revenues contain multiple element arrangements where “vendor specific objective evidence” (“VSOE”) may not exist for one or more of the elements. Certain of the Company’s software licenses are in substance a subscription and therefore the sale is deferred and recognized ratably over the term of the arrangement. Revenue is recognized immediately for the sale of software products that are utility products and that do not require product updates.

Revenue is recognized immediately for the sale of our one-time technical support service as it is performed when purchased. The Company recognizes a portion of the sale of one of its annual services at the time of purchase when all of the elements necessary for revenue recognition have occurred (i.e,. the initial technical support call has occurred) and the remaining revenue is deferred over the annual term.  Revenue is deferred and recognized on a straight line basis over the term of the service agreements for the technical support services that are provided by third parties.

The Company also uses third parties to sell its software and therefore evaluates the criteria of FASB ASC Topic 605, “Revenue Recognition,” in determining whether it is appropriate to record the gross amount of revenue and related costs or the net amount earned as commissions. The Company is the primary obligor, is subject to inventory risk, has latitude in establishing prices and selecting suppliers, establishes product specifications, and has the risk of loss. Accordingly, the Company's revenue is recorded on a gross basis.

The Company still supports MyIdentityDefender Toolbar and CyberDefender FREE 2.0, which were free to subscribers. Revenues are earned from advertising networks which pay the Company to display advertisements inside the software or through the toolbar search. The Company recognizes revenue from the advertising networks monthly based on a rate determined either by the quantity of the ads displayed or the performance of the ads based on the amount of times the ads are clicked by the user. Furthermore, advertising revenue is recognized provided that no significant Company obligations remain at the end of a period and collection of the resulting receivable is probable. The Company’s obligations do not include guarantees of a minimum number of impressions.

Deferred Charges
The Company uses a third party to provide technical support services associated with the CyberDefenderULTIMATE product, which is no longer being sold but is still supported.  The costs associated with this service are deferred and amortized against the recognition of the related sales revenue. Included in short-term and long-term deferred revenue as of March 31, 2011 is $893,000 and $183,000, respectively, related to the CyberDefenderULTIMATE product. Additionally, the Company incurred approximately $300,000 in set-up and implementation costs related to its CRM platform in late 2010.  The Company is amortizing these costs over the three year term of the agreement. The Company amortized approximately $22,000 for the three months ended March 31, 2011.

Advertising Costs
The Company expenses advertising costs as they are incurred. As described in detail in Note 4 below, the Company issued warrants for media and marketing services.  The non-cash value of those warrants is included in media and marketing services on the accompanying statements of operations.  
 
 
7

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

 
NOTE 2 -NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES(Continued)

Reserve for Refunds
The Company’s policy with respect to refunds is to offer refunds within the first 30 days after the date of purchase. The Company may voluntarily issue refunds to customers after 30 days of purchase, however the majority are issued within 30 days of the original sale and are charged against the associated sale or deferred revenues (as applicable). Refunds were $2.6 million and $1.1 million for the three months ended March 31, 2011 and 2010, respectively. As of March 31, 2011 and December 31, 2010, the Company recorded a reserve for refunds of $300,000 and $0, respectively.

Concentrations of Risk
As of March 31, 2011, all of our cash was maintained at a major financial institution in the United States. At times, deposits held with the financial institution may exceed the amount of insurance provided on such deposits by the Federal Deposit Insurance Corporation (“FDIC”) which provides deposit coverage with limits up to $250,000 per owner through December 31, 2013. As of March 31, 2011, the Company had a balance of approximately $5,865,000 in excess of the FDIC limit.

Income Taxes
The Company has adopted the liability method of accounting for income taxes pursuant to FASB ASC Topic 740, “Income Taxes.” Deferred income taxes are recorded to reflect tax consequences on future years for the differences between the tax basis of assets and liabilities and their financial reporting amounts at each year-end. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statements carrying amounts of existing assets and liabilities and their respective tax basis. Deferred tax assets, including tax loss and credit carryforwards, and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date.

Deferred income tax expense represents the change during the period in the deferred tax assets and deferred tax liabilities. The components of the deferred tax assets and liabilities are individually classified as current and non-current based on their characteristics. Deferred tax assets are reduced by a valuation allowance when, in the opinion of management, it is more likely than not that some portion or all of the deferred tax assets will not be realized.

FASB ASC Topic 740 prescribes recognition thresholds that must be met before a tax position is recognized in the financial statements and provides guidance on de-recognition, classification, interest and penalties, accounting in interim periods, disclosure, and transition. An entity may only recognize or continue to recognize tax positions that meet a “more likely than not” threshold.

The Company does not have any unrecognized tax benefits as of March 31, 2011 and December 31, 2010 that, if recognized, would affect the Company’s effective income tax rate.

The Company’s policy is to recognize interest and penalties related to income tax issues as components of income tax expense. The Company did not recognize or have any accrual for interest and penalties relating to income taxes as of March 31, 2011.

Software Development Costs
The Company accounts for software development costs in accordance with FASB ASC Topic 985, “Software.” Such costs are expensed prior to achievement of technological feasibility and thereafter are capitalized. There have been very limited software development costs incurred between the time the software and its related enhancements have reached technological feasibility and its general release to customers. As a result, all software development costs have been charged to product development expense.
 
 
8

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 2 -NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES(Continued)
 
Fair Value Measurements
FASB ASC Topic 820, “Fair Value Measurements and Disclosures,” defines fair value, establishes a framework for measuring fair value and expands disclosures about fair value measurements. The fair value hierarchy distinguishes between assumptions based on market data (observable inputs) and an entity’s own assumptions (unobservable inputs). The hierarchy consists of three levels:

 
Level one — Quoted market prices in active markets for identical assets or liabilities;
 
 
Level two — Inputs other than level one inputs that are either directly or indirectly observable; and
 
 
Level three — Unobservable inputs developed using estimates and assumptions which are developed by the reporting entity and reflect those assumptions that a market participant would use.
 
Determining which category an asset or liability falls within the hierarchy requires significant judgment. The Company evaluates its hierarchy disclosures each quarter. The Company has no assets or liabilities that are measured at fair value on either a recurring or non-recurring basis.

All of our financial instruments are recorded at fair value. For certain of the Company’s financial instruments, including cash, restricted cash, accounts receivable, accounts payable, other accrued liabilities and notes payable, the carrying amounts approximate fair value due to their short maturities.

Loss Per Share
In accordance with FASB ASC Topic 260, “Earnings Per Share,” the basic loss per common share is computed by dividing net loss available to common stockholders by the weighted average number of common shares outstanding.  Diluted loss per common share is computed similar to basic loss per common share except that the denominator is increased to include the number of additional common shares that would have been outstanding if the potential common shares had been issued and if the additional common shares were dilutive. As of March 31, 2011 and 2010, there were 26,634,464 and 17,627,439 shares of potentially dilutive securities outstanding, respectively. As the Company reported a net loss, none of the potentially dilutive securities were included in the calculation of diluted earnings per share since their effect would be anti-dilutive for that reporting period.

Stock Based Compensation
The Company applies FASB ASC Topic 718, “Compensation – Stock Compensation,” which requires companies to measure and recognize the cost of employee services received in exchange for an award of equity instruments based on the grant-date fair value. For non-employee stock based compensation, the Company recognizes an expense in accordance with FASB ASC Topic 505, “Equity,” and values the equity securities based on the fair value of the security on the date of grant. For stock-based awards the value is based on the market value of the stock on the date of grant or the value of services, whichever is more readily available. Stock option awards are valued using the Black-Scholes option-pricing model.

The Company accounts for equity instruments issued to consultants and vendors in exchange for goods and services in accordance with the provisions of FASB ASC Topic 505, “Equity.” The measurement date for the fair value of the equity instruments issued is determined at the earlier of (i) the date at which a commitment for performance by the consultant or vendor is reached or (ii) the date at which the consultant or vendor’s performance is complete. In the case of equity instruments issued to consultants, the fair value of the equity instrument is recognized over the term of the consulting agreement. An asset acquired in exchange for the issuance of fully vested, non-forfeitable equity instruments should not be presented or classified for accounting purposes as an offset to equity on the grantor’s balance sheet once the equity instrument is granted. Accordingly, the Company records the fair value of the fully vested, non-forfeitable common stock issued for future consulting services as prepaid expense in its balance sheet.
 
 
9

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 2 -NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES(Continued)

Segment Disclosures
The Company operates in one segment and its chief operating decision maker is its chief executive officer.

Subsequent Events
The Company has evaluated subsequent events through the filing date of this Form 10-Q, and determined that no subsequent events have occurred that would require recognition in the condensed financial statements or disclosure in the notes thereto other than as discussed in the accompanying notes (see Note 9).

Recently Issued Accounting Pronouncements
The Company has adopted all accounting pronouncements effective before March 31, 2011 which are applicable to the Company.

In September 2009, the FASB issued an update to its accounting guidance regarding multiple-deliverable revenue arrangements. The guidance addresses how to measure and allocate consideration to one or more units of accounting. Specifically, the guidance requires that consideration be allocated among multiple deliverables based on relative selling prices. The guidance establishes a selling price hierarchy of (1) vendor-specific objective evidence, (2) third-party evidence and (3) estimated selling price. This guidance is effective for annual periods beginning on or after June 15, 2010 but may be early adopted as of the beginning of an annual period. The Company adopted this guidance on January 1, 2011 and it did not have a material impact on its financial statements.

In October 2009, the FASB issued an update to its accounting guidance regarding software revenue recognition. The guidance changes the accounting model for revenue arrangements that include both tangible products and software elements. Under this guidance, tangible products containing software components and non-software components that function together to deliver the tangible product’s essential functionality are excluded from the software revenue guidance in FASB ASC Topic 985, “Software.” In addition, hardware components of a tangible product containing software components are always excluded from the software revenue guidance. This guidance is effective prospectively for revenue arrangements entered into or materially modified in fiscal years beginning on or after June 15, 2010 but may be early adopted. The Company adopted this guidance on January 1, 2011 and it did not have a material impact on its financial statements.

In January 2010, the FASB issued an update to its accounting guidance regarding fair value measurement and disclosure. The guidance affects the disclosures made about recurring and non-recurring fair value measurements. This guidance is effective for annual reporting periods beginning after December 15, 2009, except for the disclosures about purchases, sales, issuances and settlements in the roll forward of activity in Level 3 fair value measurements. Those disclosures are effective for fiscal years beginning after December 15, 2010.  The Company adopted this guidance on January 1, 2011 and it did not have a material impact on its financial statements.

NOTE 3 – RESTRICTED CASH

Under a credit card processing agreement with a financial institution, the Company is required to maintain a security reserve deposit as collateral.  The amount of the deposit is at the discretion of the financial institution and as of March 31, 2011 and December 31, 2010 was $10,000. Under a separate credit card processing agreement with a different financial institution, the Company is also required to maintain a security reserve deposit as collateral. The amount of the deposit was based on 10% of the six-month rolling sales volume and was approximately $2.8 million as December 31, 2010. The security reserve deposit was funded by the institution withholding a portion of daily cash receipts from Visa and MasterCard transactions. During February 2011, the Company negotiated the deposit amount down to $2.0 million.  The amount of the deposit was $2.0 million as of March 31, 2011.

On September 30, 2009, the Company entered into a second amendment to its lease as more fully described in Note 7 below. As part of the amendment the Company is required to issue a $250,000 letter of credit as a security deposit. The letter of credit is collateralized by cash held in an account at the Company’s bank. The account is interest bearing and the Company receives the interest that is earned.
 
 
10

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 4 - STOCKHOLDERS’ DEFICIT

Stock warrants
On March 24, 2009, the Company entered into a Media and Marketing Services Agreement with GRM.  Pursuant to the agreement, GRM will provide direct response media campaigns, including radio and television direct response commercials, to promote the Company’s products and services and will purchase media time on the Company’s behalf.  During the term of the agreement, which is to continue until December 31, 2013, as amended, subject to certain rights of termination, GRM will be the exclusive provider of all media purchasing and direct response production services.  GRM has the option to appoint a representative to the Company’s board of directors throughout the term of the agreement and for so long as GRM owns shares of the Company’s common stock or the right to purchase shares of the Company’s common stock which constitute at least 5% of the Company’s issued and outstanding common stock.

In conjunction with the execution of the Media and Marketing Services Agreement and for creating, financing, producing, testing and evaluating a television commercial to market the Company’s products, the Company issued to GRM a second five-year warrant for the purchase of 1,000,000 shares of the Company’s common stock at a price of $1.25 per. This warrant may be exercised only for cash.  Finally, the Company agreed to issue to GRM a five-year warrant (“Media Services Warrant”) for the purchase of 8,000,000 shares of the Company’s common stock at an exercise price of $1.25 per share.  The Media Services Warrant may be exercised only with cash and is subject to vesting as follows: for each $2 of media placement costs advanced by GRM on the Company’s behalf, the right to purchase one share of the Company’s common stock will vest.  As of March 31, 2010, the right to purchase 3,383,470 of the 8,000,000 Media Services Warrant shares has vested and was valued at $10,120,996 using the Black-Scholes pricing model.  During the three months ended March 31, 2011 and 2010, 0 and 1,546,138 warrants vested, and $0 and $5,489,789 was expensed to media and marketing services expense. As of March 31, 2011, all of the warrants had vested.

On April 1, 2009, the Company entered into an agreement with a consultant for management consulting and business advisory services on an as needed basis.  The consultant was granted a warrant to purchase 850,000 shares of the Company’s common stock for a period of five years at an exercise price of $1.25.  These warrants vest as follows: 300,000 immediately and 50,000 per month on the 1st day of each month commencing May 1, 2009 and ending March 1, 2010. As of March 31, 2010, all of the warrant shares have vested.  During the three months ended March 31, 2010, $523,610 was expensed to selling, general and administrative expense.

On August 1, 2009, the Company entered into an agreement with a consultant for business development services related to the signing of the Wiley licensing contract.  The consultant was granted a warrant to purchase 55,000 shares of the Company’s common stock for a period of three years at an exercise price of $2.18.  The warrant was to vest 15,000 shares at the signing of the Wiley contract, 15,000 shares at the Wiley launch and 25,000 shares at the earlier of the first anniversary date of the agreement or when sales of the Wiley branded products exceed 100,000 units. The second 15,000 warrant shares vested during the three months ended March 31, 2010 and $25,933 was expensed to selling, general and administrative expense.

During March 2011, the Company offered certain holders of warrants to purchase shares of the Company’s common stock a discount on their exercise price if they exercised their warrants for cash.  The holders exercised warrants for the purchase of 593,356 shares of common stock at exercise prices from $0.75 to $0.94.  The original exercise prices ranged from $1.00 to $1.25. The Company received net proceeds of $464,572, net of fees $24,451. The Company has recorded the incremental difference in the fair value of the original and modified instruments on the date of modification.  The fair value of the modified instruments was determined using a Black-Scholes option-pricing model. The resulting incremental fair value of the warrants originally issued for services of $14,147 was recorded as a charge to selling, general and administrative expense. The resulting incremental fair value of $102,717 associated with all other warrants was recorded as a charge to loss on securities modifications.  
 
 
11

 
  
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

 
NOTE 4 - STOCKHOLDERS’ DEFICIT (Continued)
 
The following represents a summary of the warrants outstanding at March 31, 2011 and 2010 and changes during the three months then ended:

   
Three Months Ended
 
   
March 31, 2011
    March 31, 2010  
         
Weighted
               
Weighted
       
   
Number
   
Average
   
Aggregate
   
Number
   
Average
   
Aggregate
 
   
of
   
Exercise
   
Intrinsic
   
Of
   
Exercise
   
Intrinsic
 
   
Warrants
   
Price
   
Value
   
Warrants
   
Prices
   
Value
 
                                     
Outstanding, beginning of period
    18,723,313     $ 1.22             13,026,657     $ 1.20        
                                             
Issued
    -                     1,546,138     $ 1.25        
Exercised
    (689,231 )   $ 1.11             (126,750 )   $ 1.11        
Outstanding, end of period
    18,034,082     $ 1.22     $ 10,210,095       14,446,045     $ 1.20     $ 41,829,743  
                                                 
Exercisable, end of period
    18,034,082     $ 1.22     $ 10,210,095       14,421,045     $ 1.20     $ 41,781,743  
 
The following table summarizes information about warrants outstanding at March 31, 2011:
           
Weighted
 
           
Average
 
     
Number of
   
Remaining
 
     
Warrant
   
Contractual
 
Exercise Price
   
Shares
   
Life (Years)
 
$ 1.00       2,249,661       0.6  
$ 1.01       700,306       4.7  
$ 1.20       221,750       1.9  
$ 1.25       14,602,375       2.6  
$ 1.80       2,500       3.1  
$ 1.83       125,000       3.1  
$ 2.05       77,490       3.5  
$ 2.18       55,000       1.5  
                   
        18,034,082          
 
The weighted average grant date fair value of warrants granted during the three months ended March 31, 2011 and 2010 was $0 and $3.55 per share, respectively. The weighted average remaining life of the vested warrants is 2.4 years.
 
 
12

 

CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 4 - STOCKHOLDERS’ DEFICIT (Continued)

Stock options
In January 2005, the Company adopted the CyberDefender Corporation 2005 Stock Option Plan (sometimes called the CyberDefender Corporation 2005 Equity Incentive Plan and referred to herein as the “2005 Plan”), which provides for the granting of Incentive Stock Options or Nonstatutory Stock Options, the issuance of stock appreciation rights, stock purchase rights and awards of stock. Under the terms of the 2005 Plan, the exercise price of options granted may be equal to, greater than or less than the fair market value on the date of grant, the options have a maximum term of ten years and generally vest over a  period of service or attainment of specified performance objectives. The maximum aggregate amount of options that may be granted from the 2005 Plan is 931,734 shares, of which awards for the purchase of 630,733 shares have been granted and are outstanding, awards for the purchase of 238,125 shares have been exercised and awards for the purchase of 62,876 shares are available for grant at March 31, 2011.

On October 30, 2006, the Company adopted the Amended and Restated 2006 Equity Incentive Plan (“2006 Plan”) that provides for the granting of Incentive Stock Options or Nonstatutory Stock Options, the issuance of stock appreciation rights, stock purchase rights and awards of stock. Under the terms of the 2006 Plan, the exercise price of options granted may be equal to, greater than or less than the fair market value on the date of grant, the options may have a maximum term of ten years and generally vest over a period of service or attainment of specified performance objectives. The maximum aggregate amount of stock based awards that may be granted from the 2006 Plan is 2,875,000 shares, of which awards for the purchase of 2,163,997 shares have been granted and are outstanding, awards for the purchase of 326,691 shares have been exercised, awards of stocks totaling 286,666 shares have been awarded and awards for the purchase of 97,368 shares are available for grant at March 31, 2011.

In January 2009, the Company granted Kevin Harris, the Company’s Chief Financial Officer, an option to purchase 200,000 shares of common stock at an exercise price of $1.00 per share, vesting as follows: 25,000 of the option shares will vest upon grant; 25,000 of the option shares will vest three months after the grant date; and the balance of 150,000 option shares will vest in equal monthly increments over the term of his employment agreement.  In addition, per the terms of the employment agreement, on March 31, 2010 and 2009 the Company granted an option to purchase 25,000 shares of common stock at an exercise price of $1.00 per shares, vesting evenly over 24 months, as bonus compensation.

In April 2010, pursuant to an amended and restated employment agreement Mr. Harris shall retain the entire option grant for 400,000 shares pursuant to the original employment agreement (which includes bonus options for 2009 and 2010 as required by the original agreement) (collectively, the “Original Option Grant”), of which 325,000 option shares are hereby deemed fully vested, and of which 75,000 option shares shall vest in three quarterly increments, with the first quarterly increment of 25,000 option shares vesting on June 30, 2010, the second quarterly increment of 25,000 option shares vesting on September 30, 2010 and the third quarterly increment of 25,000 option shares vesting on December 31, 2010. In addition to the Original Option Grant, the Company granted Mr. Harris an option to purchase 300,000 shares of the Company’s common stock at an exercise price of $4.00 per share, which shall vest in equal monthly increments over the 3-year term of the amended employment agreement effective as of January 1, 2010. 

In April 2010, the Company granted Igor Barash, Chief Operating Officer, an option to purchase 50,000 shares of the Company’s common stock at an exercise price of $4.00 per share, which shall vest in equal monthly increments over the 3-year term of his amended employment agreement effective as of January 1, 2010. 
 
 
13

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

 
NOTE 4 - STOCKHOLDERS’ DEFICIT (Continued)

A summary of stock option activity for the 2005 Plan and 2006 Plan is as follows:

    
Three Months
 
   
March 31, 2011
   
March 31, 2010
 
               
Weighted
                     
Weighted
       
         
Weighted
   
Average
               
Weighted
   
Average
       
   
Number
   
Average
   
Remaining
   
Aggregate
   
Number
   
Average
   
Remaining
   
Aggregate
 
   
Of
   
Exercise
   
Contractual
   
Intrinsic
   
of
   
Exercise
   
Contractual
   
Intrinsic
 
   
Options
   
Price
   
Term
   
Value
   
Options
   
Prices
   
Term
   
Value
 
                                                 
Outstanding, beginning of period
    2,735,896     $ 2.07       7.62             1,856,293     $ 1.09              
                                                           
Granted
    140,000     $ 2.28       9.89             119,813     $ 2.96              
                                                           
Exercised
    (40,000 )   $ 0.01       3.76             (28,958   $ 1.17              
                                                           
Forfeited
    (41,166 )   $ 3.56       -             (37,749 )   $ 1.85              
                                                           
Outstanding, end of period
    2,794,730     $ 2.09       7.54     $ 1,747,673       1,909,399     $ 1.19       7.44     $ 5,555,241  
                                                                 
Vested, exercisable and expected to vest in the future
    2,495,337     $ 1.90       7.34     $ 1,762,799         1,719,162     $ 1.09       7.25     $ 5,182,381  
                                                                 
Exercisable, end of period
    1,752,496     $ 1.33       6.64     $ 1,660,189       1,206,171     $ 0.84       6.55     $ 3,932,303  

The weighted-average grant date fair value of options granted during the three months ended March 31, 2011 and 2010 was $1.25 and $3.03 per option, respectively. 

As of March 31, 2011 and 2010, 1,042,234 and 703,228 of the options granted are not vested with an estimated remaining value of $1,479,596 and $892,165, respectively. At March 31, 2011 and 2010, the remaining value of non vested options granted is expected to be recognized over the weighted average vesting period of 2.64 and 2.43 years, respectively.
 
The Company recorded compensation expense associated with the issuance and vesting of stock options of $227,913 and $91,361 in selling, general and administrative expense for the three months ended March 31, 2011 and 2010, respectively.

During the three months ended March 31, 2011 and 2010, 40,000 and 28,958 employee stock options were exercised for total proceeds to the Company of $429 and $33,925, respectively.  The aggregate intrinsic value of the exercised options was $111,172 and $90,532 for the three months ended March 31, 2011 and 2010, respectively.

The Company recognizes the fair value of options issued to employees and consultants as stock-based compensation expense over the vesting period of the awards. The estimated fair value of options is based on the Black-Scholes pricing model.
 
 
14

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

 
NOTE 5 - CONVERTIBLE NOTES PAYABLE (Continued)

On November 4, 2009, the Company closed the sale and issuance of $2.2 million in aggregate principal amount of its 8% Secured Convertible Promissory Notes (the “2009 8% Convertible Notes”), convertible into common stock of the Company at a conversion price of $2.05 per share.  All outstanding principal and interest of the 2009 8% Convertible Notes was due April 1, 2011.  Out of the total gross proceeds of the offering, the Company paid its placement agent $154,980 in commissions, equal to 7% of the gross proceeds of the offering, and issued to its placement agent a three year warrant to purchase 77,490 shares of common stock, equal to 3.5% of the number of shares of common stock into which the 2009 8% Convertible Notes initially may be converted, at an exercise price of $2.05 per share. The warrants were valued at $132,369 using the Black-Scholes option pricing model. These costs, totaling $287,349, are being amortized over the term of the 2009 8% Convertible Notes. The Company recorded amortization of $47,892 to interest expense during the three months ended March 31, 2010.

The total value of the 2009 8% Convertible Notes was allocated between the 2009 8% Convertible Notes and the discount, which amounted to $745,200. The discount was being amortized over the term of the 2009 8% Convertible Notes. The Company amortized $124,200 to interest expense related to the 2009 8% Convertible Notes for the three months ended March 31, 2010. All of the 2009 8% Convertible Notes converted on May 15, 2010.

On March 31, 2010, the Company issued in a private placement to GRM a 9% Secured Convertible Promissory Note in the aggregate principal amount of $5.3 million (the “GR Note”), due March 31, 2012.  The Company received net proceeds of $5.0 million after payment of an issuance fee of $300,000 to GRM.  The Company has recorded the $300,000 as a discount to the GR Note as if the amount were an original issue discount. The GR Note will accrue simple interest at the rate of 9% per annum, payable on the first day of each calendar quarter in cash; provided, however, that GRM may elect to cause the accrued unpaid interest for any applicable quarter to be added to the then outstanding principal amount of the GR Note in lieu of a cash payment of interest by delivering written notice of such election to the Company no later than 15 days prior to the applicable interest payment date.   GRM chose to have the interest payments due July 1, 2010 and January 1, 2011 added to the aggregate principal amount of the GR Note increasing the principal amount to $5,541,183 as of March 31, 2011.  For the three months ended March 31, 2011 and 2010 the Company recorded interest expense of $124,677 and $0 under the GR Note.

The outstanding principal amount of the GR Note and accrued unpaid interest due thereon may be converted, at GRM’s election, into the Company’s common stock at a conversion price of $3.50 per share (the “Conversion Price”), subject to adjustment only in the event of stock splits, dividends, combinations, reclassifications and the like.  Effective as of February 25, 2011, the Company and GRM entered into a second amendment to the GR Note to provide that the Conversion Price shall be reduced to $2.20. The Company remeasured the intrinsic value of the conversion feature embedded in the GR Note at the time of the reduction in the conversion price and determined that the fair value of the change was $877,824 which was added to the discount.  The GR Note was amended subsequent to March 31, 2011. See Note 9 below.

If at any time after 180 days from the later of March 31, 2010 or such date when a registration statement filed with the SEC covering the resale of the shares issuable upon conversion of the GR Note becomes effective, the volume weighted average price of the Company’s common stock for each of any 30 consecutive trading days, which period shall have commenced after the effective date of such registration statement, exceeds 250% of the then applicable Conversion Price, and the daily trading volume for the common stock is at least 100,000 shares (subject to adjustment for stock splits, combinations, recapitalizations, dividends and the like) during such 30 trading day period, then the Company may force GRM to convert all or part of the then outstanding principal amount of the GR Note.  GRM has piggyback and demand registration rights with respect to the shares issuable upon conversion of the GR Note.

As part of the transaction, the Company incurred deferred financing costs of approximately $51,000. These costs are being amortized over the term of the GR Note.  The Company recorded amortization of $11,963 and $0 to interest expense during the three months ended March 31, 2011 and 2010, respectively.
 
 
15

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

 
NOTE 5 - CONVERTIBLE NOTES PAYABLE (Continued)

Effective as of December 3, 2010, the Company and GRM entered into a Revolving Credit Loan Agreement (the “Loan Agreement”) pursuant to which GRM has made available to the Company a secured revolving credit facility in the principal amount not to exceed $5,000,000 (the “Credit Facility”).  Pursuant to the terms and conditions of the Loan Agreement, GRM will advance funds to the Company, and the Company will use the funds solely for the Company’s payments of amounts owing to GRM pursuant to the Media Services Agreement. All outstanding principal and accrued but unpaid interest under the Credit Facility is due and payable in full on the earlier of either March 31, 2011 or the closing of the Company’s sale and issuance of any debt or equity securities of the Company in an aggregate amount exceeding $10,000,000.  Interest will accrue on the outstanding principal amount advanced under the Credit Facility at an annual rate of 10%, and will be calculated on a per diem basis and added to the principal amount advanced.  Upon an event of default, the interest rate will increase to 15% per annum, and GRM may elect to: (1) terminate the Credit Facility; (2) declare immediately due and payable in cash the entire outstanding principal balance, together with any repayment fees, all accrued but unpaid interest, and any and all other amounts due and owing; and (3) exercise any and all rights and remedies available to GRM pursuant to the Loan Agreement or under applicable law. Additionally, GRM also has the right, but not the obligation, and at the Company’s sole cost and expense, to require the Company to retain a consultant or hire a Company executive who would be senior to the Company’s Chief Executive Officer and Chief Financial Officer.

Simultaneously with all repayments of outstanding amounts advanced under the Credit Facility, including repayment of the Credit Facility on the due date, the Company will pay GRM a repayment fee in an amount equal to 10% of the total amount being repaid. Late payments, if any, will incur a fee in an amount equal to 10% of the amount due.  

The Company recorded interest expense of $77,280 for the three months ended March 31, 2011, which was added to the principal amount of the Credit Facility.  
 
Effective as of February 25, 2011, the Company and GRM entered into a Loan Modification Agreement (the “Loan Modification Agreement”) pursuant to which the Company and GRM agreed to convert the existing indebtedness evidenced by the Credit Facility to indebtedness that is convertible into shares of the Company’s common stock.  Pursuant to the Loan Modification Agreement, the Company and GRM agreed: (i) to amend and restate the Credit Facility on the terms and conditions of an Amended and Restated Nine Percent (9%) Secured Convertible Promissory Note made as of February 25, 2011, and due March 31, 2012 (the “Amended and Restated Note”); (ii) that the entire outstanding indebtedness under the Credit Facility will be repaid in accordance with the terms and conditions of the Amended and Restated Note; and (iii) that the Credit Agreement is replaced and superseded in its entirety by the Loan Modification Agreement.

The principal amount of the Amended and Restated Note is $5,700,734, which included the balance of the Credit Facility plus accrued interest plus the 10% repayment fee.  Simple interest on the aggregate unconverted and outstanding principal amount of the Amended and Restated Note at the rate of 9% per annum is payable by the Company to GRM on the first day of each calendar quarter during the term of the Amended and Restated Note.  At any time, and until it is paid in full, the Amended and Restated Note may be converted by GRM to shares of the Company’s common stock, in whole or in part and from time to time.  The Conversion Price is the lower of $2.20 or a price which is equal to the lowest Volume Weighted Average Price (as that term is defined in the Amended and Restated Note) for any five consecutive Trading Day (as that term is defined in the Amended and Restated Note) period ending on or prior to March 31, 2011, and subject to adjustment as set forth in the Amended and Restated Note.  The Conversion Price was adjusted to $1.86 as of March 31, 2011.  As a result, the Company recorded a discount on the Amended and Restated Note due to this beneficial conversion feature of $1.0 million. The Company recorded interest expense of $386,651 for the three months ended March 31, 2011, for the 10% repayment fee on the Credit Facility.
 
The Amended and Restated Note: (i) provides for a reduction in the Conversion Price in the event of a “Dilutive Issuance” during the period from February 25, 2011 through June 30, 2011, but in no event reduced to an amount less than $1.75; and (ii) permits the Company, in order to cause the stockholder approval requirements of the NASDAQ Marketplace Rules not to apply to a Dilutive Issuance, to limit the amount of the reduction to the Conversion Price upon a Dilutive Issuance and pay GRM an amount calculated in accordance with the provisions of the Amended and Restated Note.

 
16

 

 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 5 - CONVERTIBLE NOTES PAYABLE (Continued)

Pursuant to the Security Agreement, the Company granted to GRM a second lien priority security interest in all of the Company’s assets subject only to liens existing on the original issue date in favor of GRM under: (i) the GR Note, dated March 31, 2010, in the original amount of $5,300,000, issued by the Company in favor of GRM; (ii) the Loan and Securities Purchase Agreement, dated as of March 31, 2010, by and between the Company and GRM; and (iii) the Security Agreement, dated as of March 31, 2010, executed by the Company in favor of GRM (collectively, the “Senior Loan Documents”).  The Amended and Restated Note provides that the Security Agreement and the liens created under the Security Agreement remain in full force and effect and secure the Company’s obligations under the Amended and Restated Note, and that the Company’s indebtedness and obligations to GRM under the Amended and Restated Note are subordinated to the Company’s indebtedness to GRM under the Senior Loan Documents.

Upon an Event of Default, the interest rate on the outstanding principal balance and all other amounts due and owing under the Amended and Restated Note will increase to 15% per annum and the full principal amount, together with all accrued but unpaid interest, is due and payable in cash.

The Loan Modification Agreement provides that, upon an Event of Default, GRM also has the right, but not the obligation, in GRM’s sole discretion and at the Company’s sole cost and expense, but subject to approval by a majority of the independent directors of the Company’s Board of Directors, which approval will not be withheld unreasonably, to require the Company to retain a consultant or hire a Company executive who would be senior to the Company’s Chief Executive Officer and Chief Financial Officer (the “Senior Business Advisor”).  The Senior Business Advisor would oversee the management and operations of the Company, subject to the direction of the Company’s Board of Directors (the “Board”).  The Senior Business Advisor would report directly to the Board, and the Company’s existing senior management would report to the Senior Business Advisor during the tenure of the Senior Business Advisor, which would be only for the duration of the Event of Default.

In connection with the matters described above, effective as of February 25, 2011, the Company and GRM entered into a limited waiver of the provisions of Section 4.13 of the Loan and Securities Purchase Agreement (the “Waiver”).  Pursuant to the Waiver, GRM agreed to a one-time waiver of its right to participate in a Qualified Common Stock Offering that closes on or before June 30, 2011.

In connection with the matters described above, effective as of February 25, 2011, the Company and GRM entered into a Fifth Amendment to the Media Services Agreement (the “Fifth Amendment”) which amends and restates Section 2.2 of the Media Services Agreement to provide that the Company shall reimburse GRM for certain Media Costs no later than 30 days following the Company’s receipt of the applicable GRM invoice.

Convertible notes payable consist of the following:
   
March 31, 2011
   
December 31, 2010
 
GR Note
    5,541,183       5,541,183  
2011 GR Note
    5,700,774       -  
Credit Facility
    -       5,039,230  
Unamortized discount
    (2,426,012 )     (755,357 )
Convertible notes payable, net
  $ 8,815,945     $ 9,825,056  

NOTE 6 - EMPLOYEE BENEFIT PLANS

The Company maintains a defined contribution plan under 401(k) of the Internal Revenue Code that covers employees meeting certain service requirements. The total amount contributed by the Company to the plans is determined by the plan provisions. During the three months ended March 31, 2011 and 2010, the cost of Company matching contributions was $24,424 and $14,873, respectively.
 
 
17

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 7 - COMMITMENTS AND CONTINGENCIES

Royalty Agreement
On July 24, 2009, the Company entered into a licensing agreement with Wiley Publishing, Inc., owner of the For Dummies® trademark, for use of the For Dummies® trademark in connection with the manufacture, development, operation, sale, distribution and promotion of the Company’s products.  The term of the agreement is five years with an option for the Company to renew for an additional five years provided that the Company has paid to Wiley a minimum royalty of $2,000,000 during the initial term of the agreement. The Company paid a $100,000 non-refundable royalty advance that is recorded in prepaid expenses on the accompanying balance sheet.  There was no royalty expense for the three months ended March 31, 2011 and 2010.

Operating Leases
The Company's primary offices are in Los Angeles, California.  The Company entered into a lease on October 19, 2007 which commenced on March 24, 2008 for approximately 4,742 rentable square feet of office space with a term of sixty-two months. On September 30, 2009, the Company entered into a second amendment of its lease with its current landlord to relocate and to occupy approximately 16,000 square feet in the building to accommodate growth. The lease calls for a base monthly rent of $35,060 with annual increases of 3% plus common area expenses with a term of ten years.  The Company’s rent on its original space was abated beginning July 1, 2009 and the abatement continues on the new space for a period of fourteen (14) months from the date the Company began to occupy the new space, which was February 1, 2010, as long as the Company abides by all the terms and conditions of the lease and if no event of default occurs. Rent expense (including any rent abatements or escalation charges) is recognized on a straight-line basis from the date the Company takes possession of the property to the end of the lease term. In the event the Company fails to abide by all the terms and conditions of the lease or an event of default occurs the Company shall reimburse the landlord for the abated rent along with interest. On August 9, 2010, the Company entered into a third amendment to the lease for the Company’s premises. Pursuant to the third amendment, the Company will occupy an additional 16,000 square feet in the building to accommodate growth. The third amendment requires a base monthly rent upon occupancy of $35,060 for the additional space, making the total base monthly rent $70,120, with annual increases of 3%.  The Company began to occupy the additional space on December 1, 2010. The third amendment provides for six months of rent abatement on the additional space as long as the Company occupies the space for the full lease term. In the event the Company fails to abide by all the terms and conditions of the lease or an event of default occurs the Company shall reimburse the landlord for the abated rent along with interest. Aside from the monthly rent, the Company is required to pay its share of common operating expenses.

Litigation
In the ordinary course of business, the Company faces various claims brought by third parties including class action suits and the Company may, from time to time, make claims or take legal actions to assert its rights, including intellectual property rights as well as claims relating to employment and the safety or efficacy of its products. Any of these claims could subject the Company to costly litigation and, while the Company generally believes that it has adequate insurance to cover many different types of liabilities, the Company’s insurance carriers may deny coverage or the Company’s policy limits may be inadequate to fully satisfy any damage awards or settlements. If this were to happen, the payment of any such awards could have a material adverse effect on the Company’s operations, cash flows and financial position. Additionally, any such claims, whether or not successful, could damage the Company’s reputation and business. Management believes the outcome of currently pending claims and lawsuits will not likely have a material effect on the Company’s operations or financial position.
 
Guarantees and Indemnities
During the normal course of business, the Company has made certain indemnities and guarantees under which it may be required to make payments in relation to certain transactions. The duration of these indemnities and guarantees varies and, in certain cases, is indefinite. The majority of these indemnities and guarantees do not provide for any limitation of the maximum potential future payments the Company could be obligated to make. The Company hedges some of the risk associated with these potential obligations by carrying insurance. Historically, the Company has not been obligated to make significant payments for these obligations and no liabilities have been recorded for these indemnities and guarantees in the accompanying condensed balance sheets.

The Company has entered into, and will likely enter into in the future, indemnification agreements with the individuals who serve as its officers and directors.  Pursuant to these agreements, the Company will indemnify officers and directors who are made parties to, or threatened to be made parties to, any proceeding by reason of the fact that they are or were officers or directors of the Company, or are or were serving at the request of the Company as a director, officer, employee, or agent of another entity.  The agreements require the Company to indemnify its officers and directors against all expenses, judgments, fines and penalties actually and reasonably incurred by them in connection with the defense or settlement of any such proceeding, subject to the terms and conditions of the agreements.
 
 
18

 

 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

 NOTE 8 - RELATED PARTY TRANSACTIONS

On March 24, 2009, the Company entered into a Media and Marketing Services Agreement with GRM as more fully described in Note 5 above.  Pursuant to the agreement, GRM will provide direct response media campaigns, including radio and television direct response commercials, to promote the Company’s products and services and will purchase media time on the Company’s behalf. As compensation for the services the Company issued warrants to GRM. See Note 5 for a detailed description of all warrants issued to GRM and the vesting of those warrants. The Media and Marketing Services Agreement was amended on October 15, 2010 to add a monthly creative management fee of $75,000 as all of the warrants issued to GRM had vested.  The Company paid GRM $225,000 in creative management fees for the three months ended March 31, 2011.

In addition, GRM invoiced the Company $130,332 and $77,307 for the three months ended March 31, 2011 and 2010 for their overhead expense reimbursement on media costs incurred by GRM pursuant to the Media Agreement.

On June 23, 2009, the Company appointed a representative of GRM to the Company’s board of directors pursuant to the Media and Marketing Services Agreement.  On October 22, 2010, the Company and GRM entered into a Third Amendment to the Media and Marketing Services Agreement (“the Third Amendment”), effective as of October 15, 2010.  Pursuant to the Third Amendment, GRM has the right to appoint one observer to the board of directors at any time when there is no GRM director on the board of directors.  Effective October 25, 2010, the GRM representative to the Company’s board of directors resigned and GRM appointed an observer.

On April 1, 2010, the Company and GRM entered into a License Agreement (the “License Agreement”) whereby the Company granted to GRM an exclusive royalty-bearing license to market, sell and distribute, in the United States through retail channels of distribution (such as retail stores, online retail storefronts, kiosks, counters and other similar retail channels) and television shopping channels (such as QVC and Home Shopping Network), and in certain foreign countries through retail channels, television shopping channels, direct response television and radio, and Internet websites associated with such marketing channels (other than www.cyberdefender.com), the Company’s line of antivirus and Internet security products or services (the “License”).

In consideration of the license granted to GRM in the License Agreement, GRM will pay royalties to the Company on a product-by-product basis for each annual subscription and each annual renewal by end users of the products covered by the License Agreement.  Upon the achievement of certain milestones or conditions in the License Agreement, GRM will make annual advances of royalties to the Company in the amount of $250,000 per year.  If GRM fails to pay an annual advance when due, and if certain other conditions are met, the License shall become non-exclusive.  The Company did not record any revenue under the License Agreement for the three months ended March 31, 2011 and 2010.

The License Agreement provides that GRM and the Company will share costs associated with localizing products and related material to comport to the language, laws and/or customs of foreign countries, subject to certain caps on GRM’s expenses with respect to such localization efforts.

Under the License Agreement, the Company will provide customer service and all product and technical support services to end users of the products in the United States and will retain all revenue from such services.  Additionally, with respect to each foreign country in which GRM markets the products, the Company will have the right to provide customer service and all product and technical support services to end users of the products in such foreign country.
 
The License Agreement also provides that, after certain conditions are met, the Company has the right to buy back and terminate the License (and the related rights of GRM) as it relates to the territory of United States (the “Domestic Buy-Out Right”) and/or to the collective territories outside of the United States (the “International Buy-Out Right”).  The price to be paid by the Company in connection with the Domestic Buy-Out Right or International Buy-Out Right, as applicable, will be based on a combination of factors, including (i) the annualized gross revenue earned by GRM in connection with the sale and distribution of products in the applicable territory being “bought out” by the Company (the “Annualized Gross Revenue”), (ii) the enterprise value of the Company, (iii) the gross revenue of the Company for the 12 months preceding its exercise of such buy-out right and/or (iv) the fair market value of GRM’s rights under the License Agreement (with respect to the territory being “bought out” by the Company).   In no case, however, will the buy-out price be less than (a) 1.5 times the Annualized Gross Revenue, if the applicable buy-out right is exercised within one year of such right becoming exercisable, or (b) 3.0 times the Annualized Gross Revenue, if the applicable buy-out right is exercised at any time after the one-year anniversary of such right becoming exercisable.  The buy-out price will be payable in cash or in shares of the Company’s common stock, or any combination thereof, at GRM’s discretion.
 
 
19

 

CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 8 - RELATED PARTY TRANSACTIONS (continued)

The License Agreement may be terminated by mutual consent of the parties.  The License Agreement may also be terminated by either party upon a default of the other party under the License Agreement that remains uncured for 30 days following notice of such default.  Additionally, GRM may terminate the License Agreement at any time for convenience, provided that GRM may not market any antivirus or Internet security products or services that compete with the Company’s products or services in the distribution channels covered by the License Agreement for one year following such a termination for convenience.  On October 22, 2010, the Company and GRM entered into a First Amendment to the License Agreement (“the First Amendment”), effective as of October 15, 2010.  Pursuant to the First Amendment, the royalties payable in Schedule D to the License Agreement were amended and GRM was provided the one time right to cause the eighteen months cutoff date (to which reference is made in the definition of the International Roll-Out Date) to be delayed for a period of up to 12 months in the event that GRM elects to delay its marketing of the products in the International Territory for legitimate business reasons, including, without limitation, delays in the development of the required processes, systems or other aspects of GRM’s business.

See Note 5 for a detailed description of the GR Note and Revolving Credit Facility. See Note 9 for subsequent events related to GRM.

NOTE 9 - SUBSEQUENT EVENTS

Effective as of April 5, 2011, the Company and GRM entered into a third amendment to the GR Note (the “Third Amendment”).  Pursuant to the Third Amendment, the GR Note was amended to provide that GRM’s total conversions of the GR Note and the 2011 GR Note are limited to conversions which in total do not exceed 5,502,963 shares, as adjusted for stock splits or combinations (the “Conversion Limitation”), which is 19.99% of the 27,528,577 shares of common stock outstanding as of February 25, 2011.  The Conversion Limitation remains effective until approval by the Company’s stockholders of the issuance of the 2010 Note and GRM’s right to convert the 2010 Note in accordance with the terms and conditions of the 2010 Note as originally issued, and exclusive of the Conversion Limitation.  Until stockholder approval is obtained, any unconverted portion of the 2010 Note will remain due and payable as non-convertible debt in accordance with the terms and conditions of the 2010 Note.  The Company is required to use commercially reasonable efforts to obtain stockholder approval at its 2011 Annual Meeting or at any subsequent special meeting of stockholders to be conducted prior to March 31, 2012, the maturity date of the 2010 Note.  In the event stockholder approval is not obtained, GRM’s right to convert the 2010 Note is subject to the Conversion Limitation, and any unconverted portion of the 2010 Note will remain due and payable as non-convertible debt in accordance with the terms and conditions of the 2010 Note.

Effective as of April 5, 2011, the Company and GRM entered into a first amendment to the 2011 Note (the “First Amendment”).  Pursuant to the First Amendment, the 2011 Note is subject to the same Conversion Limitation and stockholder approval requirements as the 2010 Note.  Until stockholder approval is obtained, any unconverted portion of the 2011 Note will remain due and payable as non-convertible debt in accordance with the terms and conditions of the 2011 Note.  In the event stockholder approval is not obtained, GRM’s right to convert the 2011 Note is subject to the Conversion Limitation, and any unconverted portion of the 2011 Note will remain due and payable as non-convertible debt in accordance with the terms and conditions of the 2011 Note.

On May 6, 2011, the Company and Edelson McGuire, LLC, a Chicago, Illinois law firm, entered into a Stipulation of Settlement (the “Stipulation”) , which is subject to court approval, to settle a class action that includes claims allegedly arising out of the Company’s design, sales and marketing of its software products and services.  A class action complaint and the Stipulation were filed in state court in Cook County, Illinois on May 6, 2011.  The Company denies the allegations in the complaint and agreed to settle the action solely to avoid the expense and distraction of litigation.

The Stipulation provides that any customer who can establish, to the Company’s satisfaction in accordance with the provisions in the Stipulation, a purchase of the Company’s software or services, and who has not previously received a refund from the Company, is entitled to a $10 refund in cash.  The total settlement fund will be $9.75 million and will not exceed that amount in any event.  The Company will receive a credit for the lesser of: (i) $7 million; or (ii) 85% of the total of all refunds it makes to customers during the period from September 1, 2010 through a date which is 30 days after the entry of the final judgment in the class action.  Although there can be no assurances, the Company believes it will be entitled to the credit of $7 million.

The balance of the settlement fund, after deducting the $7 million credit, will be $2.75 million, from which payments will be made for: (i) claims that are approved in accordance with the provisions of the Stipulation; (ii) the plaintiffs’ attorneys’ fee award; (iii) a plaintiffs’ incentive award of $3,000; and (iv) the costs of the claims administration process, which will be conducted in accordance with the provisions of the Stipulation.   The Company’s insurance carrier under the applicable insurance policy will contribute up to a maximum of $2 million to the settlement, subject to the payment by the Company of the retention (deductible) of $250,000.

Although there can be no assurances, the Company believes that the insurance carrier’s contribution will be sufficient to satisfy the payments described above given the number of claims that the Company expects will be filed, therefore no additional amount has been accrued by the Company.  Although there can be no assurances, the Company estimates that, even if all potential claimants filed claims that were approved, the Company’s total, maximum exposure under the Stipulation would be approximately $750,000.
 
Finally, in addition to the payments described above, the Stipulation provides that the Company will maintain certain additional disclosures relating to its products and services in its Terms of Service and, where applicable, its Privacy Policy.
 
 
20

 
  
FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q filed by CyberDefender Corporation (referred to as “the Company”, “we”, “us” or “our”) contains forward-looking statements. These are statements regarding financial and operating performance and results and other statements that are not historical facts. The words “expect,” “project,” “estimate,” “believe,” “anticipate,” “intend,” “plan,” “forecast,” and similar expressions are intended to identify forward-looking statements. Certain important risks could cause results to differ materially from those anticipated by some of the forward-looking statements. Some, but not all, of these risks include, among other things:

 
·
changes in local, state or federal regulations that will adversely affect our business;
 
 
·
our ability to market and distribute or sell our products;
 
 
·
our ability to protect our intellectual property and operate our business without infringing upon the intellectual property rights of others;
 
 
·
whether we will continue to receive the services of certain officers and directors; and
 
 
·
other uncertainties, all of which are difficult to predict and many of which are beyond our control.

We do not intend to update forward-looking statements. You should refer to and carefully review the risks identified in the Company’s Form 10-K for the year ended December 31, 2010 and the information in future documents we file with the Securities and Exchange Commission.
 
 
21

 
 
ITEM 2.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

 
OVERVIEW

We are a provider of remote LiveTech services and security and computer optimization software and to the consumer and small business market. We are located in Los Angeles, California.  Our mission is to bring to market advanced solutions to protect computer users against Internet viruses, spyware, identity theft and related security threats.

The market in which we operate is highly competitive and rapidly changing. We believe we can be successful in this market due to several factors.

 
·
Our proprietary CyberDefender Argus Network (formerly known as the “earlyNETWORK”) security platform uses a patented secure peer-to-peer protocol and the power of user community, which we believe differentiates our core anti-malware product and allows us to combat threats faster and more cost effectively than our competitors.
 
 
·
Our security platform complements other security suites allowing our customers to adopt multiple security products for increased protection.
 
 
·
We are expanding our technical support services (“LiveTech”) to provide our customers with the technical expertise necessary to insure that their technology is working properly, thereby providing them with a higher degree of security.
 
 
·
We are continuing our direct-response marketing efforts through our partnership with GRM, a leader in the field, and expansion of our marketing efforts with GRM to include retail and international distribution.
 
 
·
We are focusing on expanding our product offerings by creating new products.
 
We believe that providing a “software only” solution to computer security problems is not as effective as our comprehensive solution, which includes security and optimization software in conjunction with access to remote technicians.  Our customers benefit from having a technician analyze their computers and repair problems that they do not have the expertise to resolve. While we still do not yet represent a significant presence in the security software industry, we believe that the combination of our software security and optimization solutions, our CyberDefender Argus Network platform, our remote LiveTech capability and our direct response marketing focus, have improved our ability to expand our presence in the security software market.

We evaluate our financial performance utilizing a variety of indicators. Four of the primary indicators that we utilize to evaluate the ongoing performance of our business include gross sales (a non-GAAP measure), income/loss from operations, net cash used in operating activities and renewal revenue. See the “Reconciliation of GAAP to Non-GAAP Financial Measures” below.

Gross sales are a non-GAAP measure which we define as total sales before returns and before deferring revenue for GAAP purposes. We believe gross sales is an appropriate measure to be used in evaluating the performance of our business as it gives a better indication of our operating performance and the profitability of our marketing initiatives.  Gross sales for the three months ended March 31, 2011 increased $9.8 million, or 83%, to $21.6 million from $11.8 million for the three months ended March 31, 2010. As detailed in the table in the section below titled “Trends, Events and Uncertainties,” service and renewal revenue more than doubled for the three months ended March 31, 2011 as compared to 2010. The increase was driven by several factors: increased direct-response advertising efforts through our partnership with GRM, increasing demand for our LiveTech services as indicated by improved sales conversion rates, continued improvements related to infrastructure optimization including SaaS-based CRM, IVR and eCommerce platforms and several Company initiatives to increase renewals.

Loss from operations for the three months ended March 31, 2011 decreased $3.1 million, or 39%, to $5.0 million from $8.1 million for the three months ended March 31, 2010. This decrease in loss from operations is primarily attributable to the increase in gross profit due to increased sales and a decrease in operating expenses.  The increase in gross profit is primarily attributable to increased sales resulting from the continued optimization of advertising. The decrease in operating expenses is due to a decrease in media and marketing services expense related to the Media Services Warrant that vested in 2010. During the three months ended March 31, 2010, 1,546,138 warrants vested.  The Company recorded non-cash expense of $5.5 million to media and marketing services for the three months ended March 31, 2010. This decrease was offset by an increase in actual media spend of $1.8 million and an increase in selling, general and administrative expenses.  The increase in selling, general and administrative costs is primarily attributable to an increase in salaries and benefits resulting from the increase in staffing across all departments required as a result of the increase in sales and scaling of infrastructure. There was also an increase in merchant processing fees due to increased sales and the Company’s use of services provided by Vindicia, a leading provider of on-demand billing solutions for online merchants. Finally, professional fees increased due to listing of the Company’s common stock on the NASDAQ Global Market, the engagement of a new accounting firm and the addition of an independent board of directors.
 
 
22

 
 
Net cash provided by operating activities for the three months ended March 31, 2011 increased $4.0 million, or 333%, to $2.8 million from cash used of $1.2 million for the three months ended March 31, 2010. Net cash provided by operating activities during the three months ended March 31, 2011 was primarily the result of: (i) a decrease in restricted cash of $0.8 million resulting from the lowering of the merchant processing reserve to $2 million; (ii) an increase in accounts payable and accrued expenses – related party of $2.5 million resulting from the payment terms being negotiated to 30 days from 15 days; and (iii) an increase in deferred revenue of $2.9 million as a result of increased sales.  This was offset by the net loss of $5.9 million. Net loss was adjusted for non-cash items such amortization of debt discount of $0.6 million, compensation expense for vested stock options of $0.2 million and shares and warrants issued for services of $0.3 million.

Renewal revenue, on a non-GAAP gross basis, for the three months ended March 31, 2011 increased $1.4 million, or 131%, to $2.5 million from $1.1 million for the three months ended March 31, 2010. This increase was attributable to the increase in our subscriber base due for renewal and our initiatives to increase renewals. Renewal revenue is important to us for two reasons. The first is that when customers renew, it underscores our commitment to delivering top quality products and services. Second, the cost of renewal customers is minimal. As we continue to build our renewal base, our advertising costs as a percentage of revenue should decrease, which we expect to help us reach profitability.

There are challenges and risks associated with our recent growth and the many initiatives that we are focused on implementing.  Our growth may not continue as expected or at all.  Any one or all of our new initiatives may not produce the expected results including; (i) our contract with Vindicia to increase renewal rates, (ii) our new international and retail distribution licensing agreement with GRM, and (iii) the new products that we expect to launch under our brand.  If our growth does not continue or does not meet our expectations the costs incurred to scale our infrastructure may not produce a return on our investment and our costs may continue to exceed our revenues.

On February 25, 2011, we modified a short-term credit facility with GRM into long-term convertible debt.  In total the Company has $11.2 million in convertible debt due to GRM that matures on March 31, 2012.  This debt was designed to provide bridge financing to us while we secure long-term financing.  Management is currently pursuing several financing options including both debt and equity transactions. If we were unable to meet our financial projections or obtain additional funding, we expect we would be able to renegotiate the terms of the GRM debt, however, there can be no assurance that this would occur. Failure to obtain additional funding or an amendment to the GRM debt may require us to significantly curtail our operations which could have a material adverse impact on our results of operations and financial position.

Effective June 6, 2010, the Company’s common stock was listed on the NASDAQ Global Market.

Critical Accounting Policies and Estimates

There have been no changes in the matters for which we make critical accounting estimates in the preparation of our Condensed Financial Statements during the three months ended March 31, 2011 as compared to those disclosed in Management’s Discussion and Analysis of Financial Condition and Results of Operations included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2011.
 
 
23

 

Contractual Obligations

We are committed under the following contractual obligations:

Contractual Obligations
 
Payments Due By Period
 
   
Total
   
Less than 1 year
   
1 to 3 Years
   
3 to 5 Years
   
Over 5 Years
 
Debt obligations
  $ 11,241,957     $ -     $ 11,247,957     $ -     $ -  
Capital lease obligations
  $ 312,539     $ 162,746     $ 149,793     $ -     $ -  
Operating lease obligations
  $ 8,618,850     $ 760,162     $ 1,799,787     $ 1,901,482     $ 4,157,419  

Off-Balance Sheet Arrangements

We do not have off-balance sheet arrangements.  As part of our ongoing business, we do not participate in transactions that generate relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities, often established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes.

Indemnities

During the normal course of business, we have agreed to certain indemnifications.  In the future, we may be required to make payments in relation to these commitments.  These indemnities include agreements with our current and former officers and directors which may require us to indemnify these individuals for liabilities arising by reason of the fact that they were or are officers or directors.  The duration of these indemnities varies and, in certain cases, is indefinite.  There is no limit on the maximum potential future payments we could be obligated to make pursuant to these indemnities.  We hedge some of the risk associated with these potential obligations by carrying general liability insurance.  Historically, we have not been obligated to make any payments for these obligations and no liabilities have been recorded for these indemnities in our condensed financial statements.

Trends, Events and Uncertainties

As described above in the discussion of revenue recognition, we generally receive payment upon the sale of our products and services and defer the revenue over the life of the license agreement or service plan, which range from one to three years.

The following table summarizes our GAAP revenue and deferred revenue for each quarter of the two most recently completed fiscal years as well as for the most recent quarter.
Quarter Ended
 
Net Revenue
   
Cumulative
Deferred
Revenue
 
31-Mar-09
  $ 3,191,630     $ 6,687,198  
30-Jun-09
    3,686,644     $ 8,139,384  
30-Sep-09
    4,427,404     $ 9,656,352  
31-Dec-09
    7,536,215     $ 10,779,146  
Fiscal Year 2009 Total
  $ 18,841,893          
                 
31-Mar-10
  $ 9,477,330     $ 11,619,760  
30-Jun-10
    9,712,586     $ 12,081,434  
30-Sep-10
    12,746,103     $ 14,163,271  
31-Dec-10
    13,632,526     $ 15,458,653  
Fiscal Year 2010 Total
  $ 45,568,545          
                 
31-Mar-11
  $ 15,375,893     $ 18,320,111  
Fiscal Year 2010 Total
  $ 15,375,893          
 
 
24

 
 
The following table summarizes our gross sales by category for each quarter of the two most recently completed fiscal years as well as for the most recent quarter. Gross sales are a non-GAAP measure that we use in assessing our operating performance. We define gross sales as total sales before returns and before deferring revenue for GAAP purposes. We reference this non-GAAP financial measure frequently in our decision-making as management believes it provides a better indication of our operating performance and the profitability of our marketing initiatives. We include this non-GAAP financial measure in our earnings announcements in order to provide transparency to our investors and to enable investors to better understand our operating performance. However, we do not recommend that gross sales are solely used to assess our financial performance or to formulate investment decisions.

Quarter Ended
 
Software
         
Services
         
Ancillary
         
Renewals
         
Total
 
31-Mar-09
  $ 2,475,095       40 %   $ 2,645,857       43 %   $ 606,051       10 %   $ 463,948       7 %   $ 6,190,951  
30-Jun-09
    2,501,266       40 %     2,678,978       43 %     584,144       9 %     466,747       8 %     6,231,135  
30-Sep-09
    2,666,274       40 %     2,915,731       43 %     461,120       7 %     699,068       10 %     6,742,193  
31-Dec-09
    4,401,569       45 %     3,705,830       38 %     982,460       10 %     717,949       7 %     9,807,808  
Fiscal Year 2009 Totals
  $ 12,044,204       42 %   $ 11,946,396       41 %   $ 2,633,775       9 %   $ 2,347,712       8 %   $ 28,972,087  
                                                                         
31-Mar-10
  $ 4,092,152       35 %   $ 5,802,486       49 %   $ 856,297       7 %   $ 1,062,473       9 %   $ 11,813,408  
30-Jun-10
    3,504,147       28 %     6,967,067       56 %     568,525       5 %     1,389,064       11 %     12,428,803  
30-Sep-10
    4,155,264       22 %     11,706,203       63 %     501,721       3 %     2,196,572       12 %     18,559,760  
31-Dec-10
    3,944,197       21 %     12,780,949       67 %     493,886       3 %     1,890,599       10 %     19,109,631  
Fiscal Year 2010 Totals
  $ 15,695,760       25 %   $ 37,256,705       60 %   $ 2,420,429       4 %   $ 6,538,708       11 %   $ 61,911,602  
                                                                         
31-Mar-11
  $ 4,696,930       22 %   $ 13,971,456       65 %   $ 478,516       2 %   $ 2,450,982       11 %   $ 21,597,884  
Fiscal Year 2011 Totals
  $ 4,696,930       22 %   $ 13,971,456       65 %   $ 478,516       2 %   $ 2,450,982       11 %   $ 21,597,884  

The tables above indicate an upward trend in gross sales, GAAP revenue and deferred revenue resulting from our focus on promoting our new products and services and the addition of our new marketing channels, as discussed above.  We cannot guarantee that this upward trend will continue, even with increased spending on advertising.

The following table summarizes our new gross sales by category (not including renewals), separated into one year licenses or service agreements versus multi-year licenses or service agreements.
 
    Q1 2011           Q1 2010        
1 Year - Software sales
  $ 4,104,248       21 %   $ 3,797,695       35 %
Multi-year - Software sales
    592,682       3 %     992,385       9 %
1 Year - Services sales
    2,877,230       15 %     3,090,349       29 %
Multi-year - Services sales
    10,871,794       57 %     1,664,831       16 %
Ancillary Sales
    700,947       4 %     1,205,677       11 %
Total
  $ 19,146,902             $ 10,750,936          

The table above indicates an upward trend in the sale of our multi-year LiveTech services.  Management believes this to be a result of increased demand for the value received for these multi-year LiveTech services and the overall growing demand for remote computer repair services.

Reconciliation of GAAP to Non-GAAP Financial Measures

The following is a reconciliation of gross sales to net revenue for the three months ended March 31, 2011 and 2010:

   
2011
   
2010
 
Gross Sales
    21,597,884       11,813,408  
Less: Refunds
    (2,451,743 )     (1,393,058 )
Less: Bad debt
    (1,208,789 )     (102,406 )
Less: Change in deferred revenue
    (2,561,458 )     (840,614 )
Net revenue
    15,375,893       9,477,330  

Other trends, events and uncertainties that may impact our liquidity are included in the discussion below.
 
 
25

 
 
RESULTS OF OPERATIONS

Three Months Ended March 31, 2011 Compared to Three Months Ended March 31, 2010

Net Revenue
 
             
Change in
 
 
 
2011
   
2010
   
 $
   
%
 
 
                       
Net Revenue
  $ 15,375,893     $ 9,477,330     $ 5,898,563       62 %

The increase in net revenue was driven by several factors: increased direct-response advertising efforts through our partnership with GRM, increasing demand for our software products and remote LiveTech services, an increase in renewal revenues and continued improvements related to infrastructure optimization including SaaS-based CRM, IVR and eCommerce platforms. See the discussion of advertising expenses below. Revenue from services increased $5.5 million, or 123%, to $10.0 million for the three months ended March 31, 2011 from $4.5 million for the three months ended March 31, 2010.

Cost of Revenue

 
             
Change in
 
 
 
2011
   
2010
   
 $
   
%
 
 
                       
Cost of Revenue
  $ 7,129,519     $ 3,155,050     $ 3,974,469       126 %

The increase in cost of revenue was primarily attributable to the expansion of our call center operations to support the increase in sales of our remote LiveTech services and the transition to CyberDefender managed call centers. During 2010, we transitioned to using only CyberDefender managed call centers, internal as well as through third-parties.  Prior to the transition the Company contracted with an outsourced call center on a revenue share basis that allowed us to defer the cost for GAAP accounting.  Cost of revenue includes compensation related expenses of our internal sales and technical support staff, as well as the cost of outsourced call centers. Compensation-related expenses for our internal technical support staff totaled $2.7 million for the three months ended March 31, 2011 as compared to $0.8 for the three months ended March 31, 2010. Expenses related to outsourced call centers totaled $4.1 million for the three months ended March 31, 2011 as compared $2.1 for the three months ended March 31, 2010.

Operating Expenses

Media and marketing services
 
             
Change in
 
 
 
2011
   
2010
   
 $
   
%
 
 
                       
Media and marketing services
  $ 6,269,850     $ 4,662,834     $ 1,607,016       34 %

Media and marketing services expense is comprised primarily of offline and online advertising and related functional resources. This increase was primarily attributable to the Company increasing its offline advertising.  Direct advertising costs were $6.1 million and $4.3 million for the three months ended March 31, 2011 and 2010, respectively.
 
 
26

 
 
               
Change in
 
 
 
2011
   
2010
   
 $
   
%
 
 
                       
Media and marketing services – related party
  $ 355,332     $ 5,567,097     $ (5,211,765 )     (94 )%

Media and marketing services –related party expense is mainly comprised of non-cash expense related to the Media Services Warrant issued to GRM.  This decrease was primarily attributable to the non-cash expense related to the Media Services Warrant and other warrants issued to GRM offset by an increase in actual adverting spend.

Product Development
 
             
Change in
 
 
 
2011
   
2010
   
 $
   
%
 
 
                       
Product Development
  $ 1,113,537     $ 752,127     $ 361,410       48 %

Product development expenses are comprised of research and development costs associated with the development of new products as well as the ongoing support and improvement of current products. This increase is primarily attributable to increased salaries and compensation paid to contractors as a result of the increase in the number of products offered and the ongoing support and improvement of these products.

Selling, General and Administrative
 
             
Change in
 
 
 
2011
   
2010
   
 $
   
%
 
 
                       
S, G & A
  $ 5,376,724     $ 3,426,956     $ 1,949,768       57 %

Selling, general and administrative expenses are primarily comprised of salaries and wages, third party credit card processing fees, legal and professional fees, rent and other normal operating expenses.

The increase in S, G & A was attributable to an increase in salaries and wages and related compensation expenses, including benefits and payroll taxes, of $0.7 million to $1.8 million in 2011 from $1.1 million in 2010, resulting from the increase in staffing across all departments required as a result of the increase in sales and scaling of infrastructure. There was also an increase in merchant processing fees of $0.6 million to $1.0 million in 2011 from $0.4 million in 2010, due to increased sales and the Company’s use of services provided by Vindicia, a leading provider of on-demand billing solutions for online merchants. Professional fees increased by $0.3 million to $0.8 million in 2011 from $0.5 million in 2010 due to listing the Company’s common stock on the NASDAQ Global Market, the engagement of a new accounting firm and the addition of an independent board of directors. Additionally, there was also an overall increase in expenses in all G & A categories due to the increased staffing and sales activities in the current period.

Loss From Operations
 
             
Change in
 
 
 
2011
   
2010
   
 $
   
%
 
 
                       
Loss from operations
  $ 4,960,922     $ 8,106,976     $ (3,146,054 )     (39 )%

This decrease in loss from operations is attributable to the increase in gross profit of $1.9 million and the decrease in operating expenses of $1.2 million.  The increase in gross profit is attributable to the increased sales as described above.  The decrease in the operating expenses is attributable to a decrease in media and marketing expenses offset by an increase in selling, general and administrative expenses, all as described above.
 
 
27

 
 
Other Income/(Expense)

Interest expense, net
 
             
Change in
 
 
 
2011
   
2010
   
 $
   
%
 
 
                       
Interest expense, net (including related party)
  $ 872,640     $ 219,169     $ 653,471       298 %

The increased interest expense was primarily attributable to the higher amount of debt carried via the GR Note, the Credit Facility and the 2011 GR Note.

Net Loss
 
             
Change in
 
 
 
2011
   
2010
   
 $
   
%
 
 
                       
Net Loss
  $ 5,936,279     $ 8,326,145     $ (2,389,866 )     (29 )%

This decrease in net loss is attributable to the increase in gross profit of $1.9 million and the decrease in operating expenses of $1.2.  The increase in gross profit is attributable to the increased sales as described above.  The decrease in the operating expenses is attributable to a decrease in media and marketing expenses offset by an increase in selling, general and administrative expenses, all as described above.
 
Liquidity and Capital Resources

As detailed in the section above titled “Trends, Events and Uncertainties”, our revenues have been increasing on a quarterly basis since January 2009.

To help with our cash flow, we occasionally sell our debt or equity securities.  We currently have outstanding $11.2 million principal amount of our 9% convertible debt securities.

At March 31, 2011, we had cash totaling $5.9 million.  In the three months ended March 31, 2011, we generated positive cash flows of $2.8 million from operations.  On February 25, 2011 we entered into an arrangement with GRM whereby we amended the Credit Facility and converted it into long-term convertible debt.  All outstanding principal and accrued but unpaid interest is due and payable in full on March 31, 2011. In total the Company has $11.2 million of convertible debt due to GRM that matures on March 31, 2012. In the event that GRM does not convert the debt, we would probably need to obtain additional financing to satisfy the obligation.  However, there can be no assurances that we will be able to obtain additional financing on terms acceptable to us, or at all. In the event we are unable to obtain additional financing, we expect we would be able to renegotiate the terms of the GRM credit facility, however, there can be no assurance that this would occur.  Failure to obtain additional funding or an amendment to the GRM credit facility may require us to significantly curtail our operations which could have a material adverse impact on the Company’s results of operations and financial position.
 
 
28

 

 
Cash provided/(used) during the three months ended March 31, 2011 included:

Operating Activities

Net cash provided by operating activities during the three months ended March 31, 2011 was primarily the result of (i) a decrease in restricted cash of $0.8 million resulting from the lowering of the merchant processing reserve to $2 million; (ii) an increase in accounts payable and accrued expenses – related party of $2.5 million resulting from the payment terms being negotiated to 30 days from 15 days; and (iii) an increase in deferred revenue of $2.9 million as a result of increased sales.  This was offset by the net loss of $5.9 million. Net loss was adjusted for non-cash items such as amortization of debt discount of $0.6 million, compensation expense for vested stock options of $0.2 million and shares and warrants issued for services of $0.3 million.

Our primary source of operating cash flow is the collection of sales receipts from our customers and the timing of payments to our vendors and service providers.  We did not make any significant changes to our sales and receivable process during the three months ended March 31, 2011.

The increase in cash related to accounts payable and accrued expenses – related party was $2.5 million. Our operating cash flows, including changes in accounts payable and accrued liabilities, are impacted by the timing of payments to our vendors for accounts payable. We typically pay our vendors and service providers in accordance with invoice terms and conditions. The timing of cash payments in future periods will be impacted by the nature of accounts payable arrangements.

Our working capital deficit at March 31, 2011, defined as current assets minus current liabilities, was $22.8 million as compared to a working capital deficit of $11.4 million at December 31, 2010.  The increase in working capital deficit of approximately $11.4 million from December 31, 2010 to March 31, 2011 was primarily attributable to $8.8 million of convertible debt – related party becoming short-term, an increase in accounts payable and accrued expenses –related party of $2.5 million and an increase in current portion of deferred revenue of $1.8 million, resulting from increased sales offset by offset by an increase in cash of $3.3 million.

Investing Activities

Net cash used in investing activities during the three months ended March 31, 2011 was $0.1 million, which was used for property and equipment purchases.  We expect to continue to purchase property and equipment in the normal course of our business.  The amount and timing of these purchases and the related cash outflows in future periods is difficult to predict and is dependent on a number of factors, including but not limited to any increase in the number of our employees and changes in computer hardware and software used in our business.  Net cash used in investing activities during the three months ended March 31, 2010 was $0.4 million and also related to the purchase of property and equipment.

Financing Activities

Cash provided by financing activities during the three months ended March 31, 2011 was $0.5 million, which was primarily the result of the exercise of common stock warrants. Cash provided by financing activities during the three months ended March 31, 2010 was $5.1 million, which was primarily the result of the net proceeds of $4.9 million from the issuance of a convertible note and the exercise of common stock warrants and stock options totaling $0.2 million.
 
Other than as discussed above, we know of no trends, events or uncertainties that are reasonably likely to impact our future liquidity.

ITEM 3.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The registrant is a smaller reporting company and is not required to provide this information.

ITEM 4T.
CONTROLS AND PROCEDURES

We conducted an evaluation, with the participation of our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) promulgated under the Securities Exchange Act of 1934 (the “Exchange Act”) as of March 31, 2011, to ensure that information required to be disclosed by us in the reports filed or submitted by us under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms.  Based on that evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that as of March 31, 2011, our disclosure controls and procedures were not effective at the reasonable assurance level due to the material weakness described below.
 
 
29

 
  
A material weakness is a control deficiency (within the meaning of the Public Company Accounting Oversight Board (PCAOB) Auditing Standard No. 2) or combination of control deficiencies, that results in more than a remote likelihood that a material misstatement of the annual or interim financial statements will not be prevented or detected.  Management has identified the following material weakness which has caused management to conclude that, as of March 31, 2011, our disclosure controls and procedures were not effective at the reasonable assurance level:

1.           Our controls over financial reporting are not sufficient to ensure that financial statements are prepared in accordance with accounting principles generally accepted in the United States ("US GAAP").  Because of the failure of our control procedures, material adjustments to previously issued financial statements were reported in December 2010.  Specifically, our financial statements for the year ended December 31, 2009 were restated to reflect the correction of errors related to the accounting for advertising costs that were capitalized and the measurement and classification of warrants granted to GR Match, LLC (GRM) under a media and marketing agreement.  We believe the restatements result from the lack of adequate controls to identify and report financial information in accordance with US GAAP and have concluded that material weaknesses continue to exists in our internal controls over financial reporting.

Changes in Internal Control over Financial Reporting

There have been no changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15 (f) under the Exchange Act) during the first quarter of 2011 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
  
 
30

 

 
PART II - OTHER INFORMATION

ITEM 1.
LEGAL PROCEEDINGS
 
None.
 
ITEM 1A.
RISK FACTORS

Not applicable.
 
ITEM 2.
UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

During the three months ended March 31, 2011, sixteen investors exercised warrants to purchase 689,231 shares of common stock exercisable at prices ranging from $0.75 to $1.25 per share. We relied on section 4(2) of the Securities Act of 1933 to issue the common stock inasmuch as the securities were issued to accredited investors without any form of general solicitation or general advertising.

For information relating to additional unregistered securities that were sold during the three months ended March 31, 2011, please see our Current Report on Form 8-K, which was filed with the Securities and Exchange Commission on March 1, 2011.

ITEM 3.
DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4.
REMOVED AND RESERVED
  
ITEM 5.
OTHER INFORMATION
 
On May 6, 2011, the Company and Edelson McGuire, LLC, a Chicago, Illinois law firm, entered into a Stipulation of Settlement (the “Stipulation”), which is subject to court approval, to settle a class action that includes claims allegedly arising out of the Company’s design, sales and marketing of its software products and services.  A class action complaint and the Stipulation were filed in state court in Cook County, Illinois on May 6, 2011.  The Company denies the allegations in the complaint and agreed to settle the action solely to avoid the expense and distraction of litigation.

The Stipulation provides that any customer who can establish, to the Company’s satisfaction in accordance with the provisions in the Stipulation, a purchase of the Company’s software or services, and who has not previously received a refund from the Company, is entitled to a $10 refund in cash.  The total settlement fund will be $9.75 million and will not exceed that amount in any event.  The Company will receive a credit for the lesser of: (i) $7 million; or (ii) 85% of the total of all refunds it makes to customers during the period from September 1, 2010 through a date which is 30 days after the entry of the final judgment in the class action.  Although there can be no assurances, the Company believes it will be entitled to the credit of $7 million.

The balance of the settlement fund, after deducting the $7 million credit, will be $2.75 million, from which payments will be made for: (i) claims that are approved in accordance with the provisions of the Stipulation; (ii) the plaintiffs’ attorneys’ fee award; (iii) a plaintiffs’ incentive award of $3,000; and (iv) the costs of the claims administration process, which will be conducted in accordance with the provisions of the Stipulation.   The Company’s insurance carrier under the applicable insurance policy will contribute up to a maximum of $2 million to the settlement, subject to the payment by the Company of the retention (deductible) of $250,000.

Although there can be no assurances, the Company believes that the insurance carrier’s contribution will be sufficient to satisfy the payments described above given the number of claims that the Company expects will be filed.  Although there can be no assurances, the Company estimates that, even if all potential claimants filed claims that were approved, the Company’s total, maximum exposure under the Stipulation would be approximately $750,000.

Finally, in addition to the payments described above, the Stipulation provides that the Company will maintain certain additional disclosures relating to its products and services in its Terms of Service and, where applicable, its Privacy Policy.
 
 
31

 
 
ITEM 6.
EXHIBITS
 
3.1
 
Certificate of Incorporation (1)
3.2
 
Bylaws (1)
10.1
 
Loan Modification Agreement dated February 25, 2011 between the registrant and GR Match, LLC (2)
10.2
 
Amended and Restated 9% Convertible Promissory Note dated February 25, 2011 between the registrant and GR Match, LLC (2)
10.3
 
Second Amendment dated February 25, 2011 to 9% Secured Convertible Promissory Note between the registrant and GR Match, LLC (2)
10.4
 
Waiver dated February 25, 2011 between the registrant and GR Match, LLC (2)
10.5
 
Fifth Amendment dated February 25, 2011 to Media and Marketing Services Agreement between the registrant and GR Match, LLC (2)
10.6
 
Third Amendment dated April 4, 2011 to 9% Secured Convertible Promissory Note between the registrant and GR Match, LLC (3)
10.7
 
First Amendement dated April 4, 2011 to Amended and Restated 9% Convertible Promissory Note between the registrant and GR Match, LLC (3)
10.8   Notice of Stipulation of Settlement dated May 6, 2011*
31.1
 
Certification Pursuant to Rule 13a-14(a) and 15d-14(a)*
31.2
 
Certification Pursuant to Rule 13a-14(a) and 15d-14(a)*
32
 
Certification Pursuant to Section 1350 of Title 18 of the United States Code*
 

(1)
Incorporated by reference from the Registration Statement on Form S-3, File No. 333-167910, filed with the Securities and Exchange Commission on June 30, 2010.
(2)
Incorporated by reference from the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on March 1, 2011.
(3)
Incorporated by reference from the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on April 8, 2011
*Filed herewith.
 
 
32

 
  
SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
CYBERDEFENDER CORPORATION
  
   
 
By:  
/s/ Gary Guseinov
Date: May 12, 2011
Gary Guseinov, Chief Executive Officer
     
 
By:  
/s/ Kevin Harris
Date: May 12, 2011
Kevin Harris, Chief Financial Officer
 
 
33