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Information about Geographic Areas and Products (Tables)
12 Months Ended
Dec. 31, 2020
Segments, Geographical Areas [Abstract]  
Revenues by Geographic Area, Based on Billing Location of Customer
Revenues by geographic area, based on the location of our users, were as follows for the periods presented (in thousands):
 Year Ended December 31,
 202020192018
North America (1)
$2,959,827 $2,276,549 $1,725,255 
EMEA (2)
1,132,417 865,661 654,677 
Asia Pacific and other427,240 318,227 228,884 
Total revenues$4,519,484 $3,460,437 $2,608,816 
Schedule of Long Lived Assets by Geographic Area
Property and equipment, net by geographic area were as follows (in thousands):
 December 31,
20202019
Property and equipment, net:
North America (3)
$394,215 $269,754 
EMEA (2)
172,136 118,399 
Asia Pacific and other93,290 79,932 
Total property and equipment, net$659,641 $468,085 
 
(1)Revenues attributed to the United States were 94% of North America revenues for each of the years ended December 31, 2020, 2019 and 2018.
(2)Europe, the Middle East and Africa (“EMEA”)
(3)Property and equipment, net attributed to the United States were approximately 78% and 73% of property and equipment, net attributable to North America as of December 31, 2020 and 2019, respectively.
Schedule of Subscription Revenue by Products
Subscription revenues consist of the following (in thousands):
Year Ended December 31,
202020192018
Digital workflow products$3,749,118 $2,810,887 $2,111,702 
ITOM products536,679 444,192 309,611 
Total subscription revenues$4,285,797 $3,255,079 $2,421,313