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Description of Business	3 Months Ended
Description of Business	Mar. 31, 2013
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business	Description of the Business ServiceNow is a leading provider of cloud-based services to automate enterprise IT operations. We focus on transforming enterprise IT by automating and standardizing business processes and consolidating IT across the global enterprise. Organizations deploy our service to create a single system of record for enterprise IT, lower operational costs and enhance efficiency. Additionally, our customers use our extensible platform to build custom applications for automating activities unique to their business requirements.