TEXT-EXTRACT 2 filename2.txt August 19, 2019 Fay Sien Goon Chief Accounting Officer ServiceNow, Inc. 2225 Lawson Lane Santa Clara, CA 95054 Re: ServiceNow, Inc. Form 10-K for the Fiscal Year Ended December 31, 2018 Filed February 27, 2019 File No. 001-35580 Dear Ms. Goon: We have completed our review of your filing. We remind you that the company and its management are responsible for the accuracy and adequacy of their disclosures, notwithstanding any review, comments, action or absence of action by the staff. Sincerely, Division of Corporation Finance Office of Information Technologies and Services cc: Russell Elmer