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Segments (Tables)
3 Months Ended
Mar. 31, 2024
Segment Reporting [Abstract]  
Revenue and Gross Profit from Segments [Table Text Block]
Operating income (loss) of the Company’s segments were as follows (in thousands):
Three Months Ended March 31,
20242023
Subscription business:
Revenue$201,134 $165,210 
Veterinary invoice expense152,356 128,988 
Other cost of revenue19,776 17,103 
Technology and development4,573 3,158 
General and administrative9,641 11,073 
New pet acquisition expense16,826 21,591 
Depreciation and amortization2,487 2,064 
Subscription business operating loss(4,525)(18,767)
Other business:
Revenue104,987 91,119 
Veterinary invoice expense81,213 65,149 
Other cost of revenue16,549 18,743 
Technology and development2,387 1,742 
General and administrative5,032 9,944 
New pet acquisition expense17 51 
Depreciation and amortization1,298 1,138 
Other business operating loss(1,509)(5,648)
Loss from investment in joint venture(103)(71)
Operating loss(6,137)(24,486)
Interest expense3,596 2,387 
Other income, net(2,843)(1,902)
Loss before income taxes$(6,890)$(24,971)
Revenue from External Customers by Geographic Areas [Table Text Block]
The following table presents the Company’s revenue by geographic region of the member (in thousands):
 Three Months Ended March 31,
 20242023
United States$255,974 $216,925 
Canada and other50,147 39,404 
Total revenue$306,121 $256,329