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Schedule 1-Parent Only Disclosures Condensed Statements of Operations and Comprehensive Loss (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Condensed Financial Statements, Captions [Line Items]      
Technology and development $ 25,133 $ 16,866 $ 9,947
General and administrative 39,379 31,893 21,847
New pet acquisition expense 89,500 78,647 47,837
Loss from investment in joint venture (253) (171) (126)
Operating loss (43,001) (35,196) (4,927)
Interest expense 4,267 10 1,381
Other expense (income), net 3,072 (14) 581
Comprehensive Income (Loss), Net of Tax, Attributable to Parent, Total (54,050) (35,524) (3,019)
Parent Company      
Condensed Financial Statements, Captions [Line Items]      
Veterinary invoice expense 4,144 4,538 1,118
Other costs of revenue 2,340 2,610 468
Technology and development 4,930 3,130 1,087
General and administrative 16,346 11,714 7,055
New pet acquisition expense 9,351 9,177 2,799
Depreciation and amortization 289 473 328
Total expenses 37,400 31,642 12,855
Loss from investment in joint venture (192) (33) (108)
Operating loss (37,592) (31,675) (12,963)
Interest expense 4,255 (2) 1,361
Other expense (income), net 8,047 5,755 4,845
Loss before equity in undistributed earnings of subsidiaries (33,800) (25,918) (9,479)
Income tax benefit 14,544 12,272 8,460
Equity (loss) in undistributed earnings of subsidiaries (25,416) (21,884) (4,821)
Net loss (44,672) (35,530) (5,840)
Other comprehensive income (loss) of subsidiaries (9,378) 6 2,821
Comprehensive Income (Loss), Net of Tax, Attributable to Parent, Total $ (54,050) $ (35,524) $ (3,019)