Segments (Tables)

9 Months Ended

Sep. 30, 2022

Segment Reporting [Abstract]

Revenue and Gross Profit from Segments [Table Text Block]

Operating income (loss) of the Company’s segments were as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2022		2021		2022		2021
Subscription business:
Revenue	$	152,401	$	127,077	$	438,048	$	360,742
Veterinary invoice expense	112,915		90,626		320,743		261,605
Other cost of revenue	15,243		13,128		45,118		37,432
Technology and development	4,272		3,072		12,072		8,723
General and administrative	6,724		5,768		19,214		16,372
New pet acquisition expense	22,253		19,574		66,567		58,378
Depreciation and amortization	1,695		2,059		5,338		6,583
Subscription business operating loss	(10,701)		(7,150)		(31,004)		(28,351)
Other business:
Revenue	81,359		54,590		221,122		143,870
Veterinary invoice expense	58,197		34,432		152,911		91,605
Other cost of revenue	17,346		15,315		51,862		40,159
Technology and development	2,281		1,319		6,106		3,478
General and administrative	3,590		2,478		9,693		6,525
New pet acquisition expense	181		134		476		424
Depreciation and amortization	905		885		2,686		2,612
Other business operating income (loss)	(1,141)		27		(2,612)		(933)
Gain (loss) from investment in joint venture	(57)		(69)		(168)		(149)
Total operating loss	$	(11,899)	$	(7,192)	$	(33,784)	$	(29,433)

Revenue from External Customers by Geographic Areas [Table Text Block]

The following table presents the Company’s revenue by geographic region of the member (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2022		2021		2022		2021
United States	$	197,812	$	151,457	$	555,350	$	418,343
Canada and other	35,948		30,211		103,820		86,269
Total revenue	$	233,760	$	181,667	$	659,170	$	504,612