Condensed Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Revenue:
Total revenue	$ 137,920	$ 113,910	$ 268,064	$ 228,598
Cost of revenue:
Total cost of revenue	75,510	63,525	147,712	122,610
Total gross profit	62,410	50,385	120,352	105,988
Operating expenses:
Research and development	44,394	40,930	88,855	82,835
Sales and marketing	71,153	63,018	140,562	124,231
General and administrative	34,428	29,020	66,841	54,371
Restructuring charges	0	1,927	1,040	1,927
Total operating expenses	149,975	134,895	297,298	263,364
Operating loss	(87,565)	(84,510)	(176,946)	(157,376)
Interest income	2,881	1,365	4,632	3,009
Interest expense	(3,561)	(14,762)	(7,875)	(29,386)
Other income (expense), net	(1,671)	(471)	(952)	100
Loss before income taxes from continuing operations	(89,916)	(98,378)	(181,141)	(183,653)
Provision for income taxes	575	763	1,364	1,943
Loss from continuing operations	(90,491)	(99,141)	(182,505)	(185,596)
Net income from discontinued operations, net of income taxes	0	34,445	0	70,254
Net loss	(90,491)	(64,696)	(182,505)	(115,342)
Dividend on series A convertible preferred stock	(4,772)	(4,563)	(9,490)	(9,075)
Accretion of series A convertible preferred stock	0	0	0	(82)
Net loss attributable to common stockholders	(95,263)	(69,259)	(191,995)	(124,499)
Net loss attributable to common stockholders	$ (95,263)	$ (69,259)	$ (191,995)	$ (124,499)
Net loss per share attributable to common stockholders, basic and diluted:
Continuing operations, basic (in usd per share)	$ (0.41)	$ (0.44)	$ (0.83)	$ (0.83)
Continuing operations, diluted (in usd per share)	(0.41)	(0.44)	(0.83)	(0.83)
Discontinued operations, basic (in usd per share)	0	0.15	0	0.30
Discontinued operations, diluted (in usd per share)	0	0.15	0	0.30
Net loss per share attributable to common stockholders, basic (in usd per share)	(0.41)	(0.29)	(0.83)	(0.53)
Net loss per share attributable to common stockholders, diluted (in usd per share)	$ (0.41)	$ (0.29)	$ (0.83)	$ (0.53)
Weighted average shares used in computing net loss per share, basic (in shares)	233,218	237,279	231,909	236,016
Weighted average shares used in computing net loss per share, diluted (in shares)	233,218	237,279	231,909	236,016
Platform, cloud subscription and managed services
Revenue:
Total revenue	$ 62,056	$ 51,936	$ 119,685	$ 107,935
Cost of revenue:
Total cost of revenue	29,704	28,243	59,825	54,856
Professional services
Revenue:
Total revenue	75,864	61,974	148,379	120,663
Cost of revenue:
Total cost of revenue	$ 45,806	$ 35,282	$ 87,887	$ 67,754