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Segments
9 Months Ended
Sep. 30, 2015
Segment Reporting [Abstract]  
Segments
Segments
As previously described in Note 1, the Company classifies its businesses into three segments: Consumer-to-Consumer, Consumer-to-Business and Business Solutions. Operating segments are defined as components of an enterprise that engage in business activities, about which separate financial information is available that is evaluated regularly by the Company's chief operating decision maker in deciding where to allocate resources and in assessing performance.
The Consumer-to-Consumer operating segment facilitates money transfers between two consumers. The Company's money transfer service is viewed by the Company as one interconnected global network where a money transfer can be sent from one location to another, around the world. The segment includes five geographic regions whose functions are limited to generating, managing and maintaining agent relationships and localized marketing activities, and also includes the Company's online money transfer service conducted through Western Union branded websites ("westernunion.com"). By means of common processes and systems, these regions and westernunion.com create an interconnected network for consumer transactions, thereby constituting one global Consumer-to-Consumer money transfer business and one operating segment.
The Consumer-to-Business operating segment facilitates bill payments from consumers to businesses and other organizations, including utilities, auto finance companies, mortgage servicers, financial service providers, government agencies and other businesses.
The Business Solutions operating segment facilitates payment and foreign exchange solutions, primarily cross-border, cross-currency transactions, for small and medium size enterprises and other organizations and individuals.
All businesses that have not been classified in the above segments are reported as "Other" and include the Company's money order and other services.
The following table presents the Company's reportable segment results for the three and nine months ended September 30, 2015 and 2014 (in millions):
 
Three Months Ended
September 30,
 
Nine Months Ended
September 30,
 
2015
 
2014
 
2015
 
2014
Revenues:
 
 
 
 
 
 
 
Consumer-to-Consumer:
 
 
 
 
 
 
 
Transaction fees
$
820.4

 
$
874.0

 
$
2,412.7

 
$
2,566.7

Foreign exchange revenues
276.1

 
258.3

 
789.1

 
743.9

Other revenues
16.4

 
18.6

 
50.9

 
49.9

 
1,112.9

 
1,150.9

 
3,252.7

 
3,360.5

Consumer-to-Business:
 
 
 
 
 
 
 
Transaction fees
154.1

 
144.0

 
457.1

 
424.1

Foreign exchange and other revenues
6.0

 
6.4

 
18.7

 
19.4

 
160.1

 
150.4

 
475.8

 
443.5

Business Solutions:
 
 
 
 
 
 
 
Foreign exchange revenues
90.6

 
94.4

 
266.0

 
272.5

Transaction fees and other revenues
10.6

 
11.4

 
30.8

 
30.9

 
101.2

 
105.8

 
296.8

 
303.4

Other:
 
 
 
 
 
 
 
Total revenues
25.0

 
33.8

 
78.4

 
89.9

Total consolidated revenues
$
1,399.2

 
$
1,440.9

 
$
4,103.7

 
$
4,197.3

 
 
 
 
 
 
 
 
Operating income/(loss):
 
 
 
 
 
 
 
Consumer-to-Consumer
$
283.3

 
$
286.1

 
$
780.1

 
$
790.6

Consumer-to-Business (a)
26.2

 
23.2

 
49.3

 
76.6

Business Solutions
(2.7
)
 
(0.2
)
 
(1.0
)
 
(7.1
)
Other
(2.3
)
 
5.0

 
(0.8
)
 
4.3

Total consolidated operating income
$
304.5

 
$
314.1

 
$
827.6

 
$
864.4


____________________ 
(a)
For the nine months ended September 30, 2015, Consumer-to-Business operating income included $35.3 million of expenses related to the Paymap Settlement Agreement. For additional information on the Paymap Settlement Agreement, refer to Note 4.