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Revenue and Deferred Revenue - Additional Information (Details)
$ in Millions
3 Months Ended 6 Months Ended
Jul. 31, 2019
USD ($)
Country
Customer
Jul. 31, 2018
Country
Customer
Jul. 31, 2019
USD ($)
Source
Country
Customer
Jul. 31, 2018
Country
Customer
Disaggregation Of Revenue [Line Items]        
Number of sources of revenue | Source     2  
Number of countries outside United States represented 10% or more of total revenue | Country 0 0 0 0
Number of customers that individually exceeded 10% of revenue | Customer 0 0 0 0
Deferred revenue recognized | $ $ 3.4   $ 11.8  
Ooma Residential | Revenue        
Disaggregation Of Revenue [Line Items]        
Concentration risk, percentage 59.00% 69.00% 62.00% 70.00%
Ooma Business | Revenue        
Disaggregation Of Revenue [Line Items]        
Concentration risk, percentage 38.00% 27.00% 36.00% 26.00%