Segment and Geographical Information (Tables)

12 Months Ended

Dec. 31, 2022

Segment Reporting [Abstract]

Revenues and Cost of Revenues for Company's Reportable Segments

Revenues and cost of revenues for the years ended December 31, 2022, 2021 and 2020, respectively, for each of the reportable segments, are as follows:

	Year ended December 31, 2022
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	448,704	$	97,351	$	218,638	$	647,351	$	1,412,044
Cost of revenues(1)	287,734		70,951		128,017		409,893		896,595
Gross profit(1)	$	160,970	$	26,400	$	90,621	$	237,458	$	515,449
Operating expenses									323,287
Foreign exchange gain, net, interest expense and other loss, net									(2,063)
Income tax expense									47,565
Gain from equity-method investment									434
Net income									$	142,968

(1) Exclusive of depreciation and amortization expense.

	Year ended December 31, 2021
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	381,999	$	112,386	$	167,236	$	460,672	$	1,122,293
Cost of revenues(1)	239,529		69,760		91,737		289,908		690,934
Gross profit(1)	$	142,470	$	42,626	$	75,499	$	170,764	$	431,359
Operating expenses									275,478
Loss on settlement of convertible notes, foreign exchange gain, net, interest expense and other income, net									(9,320)
Income tax expense									31,850
Gain from equity-method investment									47
Net income									$	114,758

(1) Exclusive of depreciation and amortization expense.

	Year ended December 31, 2020
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	341,770	$	101,315	$	152,670	$	362,679	$	958,434
Cost of revenues(1)	231,884		73,143		89,459		229,450		623,936
Gross profit(1)	$	109,886	$	28,172	$	63,211	$	133,229	$	334,498
Operating expenses									224,476
Foreign exchange gain, net, interest expense and other income, net									5,307
Income tax expense									25,626
Loss from equity-method investment									227
Net income									$	89,476

(1) Exclusive of depreciation and amortization expense.

Revenues, net by service type, were as follows:

	Year ended December 31,
	2022		2021		2020
Digital operations and solutions(1)	$	764,693	$	661,621	$	595,755
Analytics services	647,351		460,672		362,679
Revenues, net	$	1,412,044	$	1,122,293	$	958,434

(1) Digital operations and solutions include revenues of the Company’s Insurance, Healthcare and Emerging Business reportable segments. Refer to the reportable segment disclosure above.

Revenues Based on Geographical Information

The Company attributes the revenues to regions based upon the location of its customers.

	Year ended December 31,
	2022		2021		2020
Revenues, net
United States	$	1,213,477	$	964,059	$	814,672
Non-United States
United Kingdom	134,630		105,734		88,659
Rest of World	63,937		52,500		55,103
Total Non-United States	198,567		158,234		143,762
Revenues, net	$	1,412,044	$	1,122,293	$	958,434

Property and Equipment, Net Based on Geographical Information

Long-lived assets by geographic area, which consist of property and equipment, net and operating lease right-of-use assets were as follows:

	As of
	December 31, 2022		December 31, 2021
Long-lived assets
United States	$	60,709	$	50,095
India	50,118		79,604
Philippines	18,406		22,011
Rest of World	8,942		10,990
Long-lived assets	$	138,175	$	162,700